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All Journal Shaut Al-Maktabah: Jurnal Perpustakaan, Arsip dan Dokumentasi Jurnal Informatika Ekonomi Bisnis
SYUKRIA, ALFI
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Humanities Computer Science & IT Economics, Econometrics & Finance Library & Information Science Social Sciences

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Potensi Pasar Tradisional dalam Peningkatan Ekonomi Masyarakat Syukria, Alfi
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 2 (June 2023)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (323.41 KB) | DOI: 10.37034/infeb.v5i2.221

Abstract

Traditional markets are markets that play an important role in promoting economic growth in Indonesia. The existence of this traditional market is very helpful, not only for the local or central government but also for the people who depend on their trading activities for the welfare of their lives, be it traders, buyers, butchers and so on. The formulation of the problem in this study is whether the Sungai Sariak traditional market has the potential to improve the economy of the VII Koto Sungai Sariak community. The purpose of this study is to find out that the Sungai Sariak traditional market has the potential to improve the economy of the people of Kecamatan VII Koto Sungai Sariak. From the research results it can be seen that the potential of this traditional market has a very positive impact on improving the community's economy in fulfilling all economic activities in the form of buying and selling transactions between traders and buyers so as to create prosperity among the community, especially District VII Koto Sungai Sariak and the surrounding community. The conclusion from this study is that traditional markets have a major influence on the livelihood systems of the surrounding communities. Sungai Sariak Market is a means to carry out economic activities, especially trade or as a place as a rescue network and provider of employment opportunities for most people in District VII Koto Sungai Ariak.
Analisis Kebutuhan Pengguna dalam Meningkatkan Kualitas Pelayanan Ruang Baca Departemen Teknik Sipil Fakultas Teknik Universitas Andalas Yulinda, Azra; Hidayat, Benny; Mulya, Ayu Marta; Syukria, Alfi
Shaut Al-Maktabah : Jurnal Perpustakaan, Arsip dan Dokumentasi Vol. 17 No. 1 (2025): Shaut al-Maktabah
Publisher : Program Studi Diploma Tiga Ilmu Perpustakaan Fakultas Adab dan Humaniora UIN Imam Bonjol Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37108/shaut.v17i1.1801

Abstract

Background of the Study: Reading rooms serve as essential facilities that support academic learning and research in higher education. However, increasing user needs have revealed potential gaps in the quality of services provided. At the Department of Civil Engineering, Universitas Andalas, several students reported discomfort and limited access to certain services, which may reduce the effectiveness of the reading room as a learning support space Objectives: This study aimed to evaluate the service quality of the reading room by combining the SERVQUAL model and Maslow's hierarchy of needs to assess how well the services meet user expectations and fundamental the needs. Method: The research employs a descriptive quantitative method by distributing questionnaires to 100 active students from the Civil Engineering Department who have visited the library. The SERVQUAL model, which includes five dimensions—Reliability, Responsiveness, Assurance, Empathy, and Tangibles—was used to assess the service quality. Additionally, Maslow’s Hierarchy of Needs theory was applied to evaluate the fulfillment of users' needs based on physiological, safety, social, esteem, and self-actualization dimensions. The data obtained was analyzed using descriptive quantitative analysis. Finding: The findings revealed significant service gaps in the dimensions of tangibles and responsiveness. Many students expressed dissatisfaction with physical comfort, digital access, and staff support. In terms of user needs, the study found that basic physiological and safety needs were not fully met, which affected higher-level needs such as esteem and self-actualization. Conclusion: The study concludes that improving physical facilities, enhancing digital resources, and increasing staff responsiveness are critical to elevating the service quality of the reading room. These improvements are expected to better fulfill students’ learning needs and contribute positively to their academic experience.
Co-Authors Benny Hidayat Mulya, Ayu Marta Yulinda, Azra