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All Journal JURNAL KOLABORASI Kebijakan: Jurnal Ilmu Administrasi International Journal of Science and Society (IJSOC) PASCIDEV: Pasundan Social Science Development Journal of Economic Empowerment Strategy (JEES)

Harits, Benyamin

Pasundan University, Bandung, Indonesia

Author-ID : 1700076

Economics, Econometrics & Finance Materials Science & Nanotechnology Social Sciences

Published : 7 Documents Claim Missing Document

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Articles

Title

Service Characteristics Model to Make Optimum Services in Investment Department and One-Stop Integrated Service of Ciamis Regency Wasdi Wasdi; Benyamin Harits; Lia Muliawaty
Pasundan Social Science Development Vol. 1 No. 2 (2021): Pasundan Social Science Development (PASCIDEV) - May 2021
Publisher : Doctoral Program of Social Science Pasundan University

Service Characteristic Model to Achieve Excellent Service in Investment and One-Stop Service (IOSS) of Ciamis Regency. The problem is the lack of licensing services caused by the lack of adequate service dimensions, so the licensing service is still in the red zone. At the same time, the focus is the implementation of licensing services IOSS environment in Ciamis Regency. This research uses a qualitative approach with case study method observation. The data collection technique is done by digging data derived from primary data and secondary data. Primary data were obtained through observation, interview, observation of informant behavior, and Focus Group Discussion. While the secondary data obtained from various documents, journals, scientific papers, and others. Excellent service model in IOSS of Ciamis Regency from 10 dimensions according to V. Gaspersz theory eight dimensions are still low: the dimension of timeliness, service accuracy, responsibility, completeness, convenience model variation, personal service, and comfort. Only the dimensions of modesty and hospitality are seen enough. While the dimensions of supporting attributes by the informants are considered sufficient despite the facts in the field, they have not been adequate. The research finds several things: (1) there are other dimensions beyond the ten dimensions of Gaspersz, namely the participation of the applicant's private community; (2) excellent service in IOSS of Ciamis Regency need to develop a variation of the model, from offline to semi online; (3) there are factors that are nearly the excellent service, such as the quality and quantity of human resources as well as the local revenue target burden.

Restructuring of Regency/City General Election Commission Organizations In West Java Abdal Abdal; Benyamin Harits; Ikin Sodikin
Pasundan Social Science Development Vol. 1 No. 1 (2020): Pasundan Social Science Development (PASCIDEV) - October 2020
Publisher : Doctoral Program of Social Science Pasundan University

Research on the General Election Commission as the organizer of general elections has been done a lot. However, the research that examines the organizational restructuring of the Regency / City General Election Commission in West Java, in particular, no one has done yet. This study explores the existence and organizational restructuring of the Regency / City General Election Commission in West Java as the organizer of the General Election. This study uses a qualitative method with descriptive analysis with a case study strategy of organizational restructuring of the Regency / City General Election Commission in West Java. Qualitative methods produce descriptive data in the form of words from the object under study and understand the phenomena experienced by research subjects—the technique of collecting data using observation, interviews, documentation, and forum group discussion (FGD). Data analysis was performed through data reduction, display data, and conclusion drawing/verification procedures. The research results obtained, firstly, the existence of the Regency / City General Election Commission is still needed as the organizer of general elections at the regional level, but is ad hock in nature. Second, restructuring the organization of the Regency / City Election Commission, which includes: Downsizingor organizational downsizing. Delayering or grouping the types of work. Decentralizing or handing over some functions and responsibilities to lower levels of the organization. Reorganization or review or restructuring (refocusing) on the organization's core competencies (core competition). Cost reduction strategy or use of resources. IT Innovation or adjustment of work with technological developments. Competency measurement or measuring the competencies needed by employees. Performance-related pay or an assessment of performance. The restructuring model from Bernadin and Russel (1998: 210) in their realization has not been effective and has not been optimally implemented at the Regency / City General Election Commission in West Java.

The Effect of Organizational Control and Structure Systems on Employee Performance at The Community And Village Empowerment Services and National and Political Unity In Banjar City Sahudi Sahudi; Benyamin Harits; Iwan Satibi
Pasundan Social Science Development Vol. 2 No. 2 (2022): Pasundan Social Science Development (PASCIDEV) - May 2022
Publisher : Doctoral Program of Social Science Pasundan University

This research starts from the fundamental problems of low performance of employees at the Agency of Empowerment of Community and Village, Nation Unity and Politics at City of Banjar. Its thought to have been came by Controling System and Organizational Structuring towards Employee Performance at the Agency of Empowerment of Community and Village, Nation Unity and Politics at City of Banjar, not yet implemented. The approach in this study refers to the context of the theory of Controling System and Organizational Structuring also Employee Performance as part of the scope of Public Administration. The method of research used explanatory survey with technical analysis Structural Equation Modeling (SEM), while the population is Agency of Empowerment of Community and Village, Nation Unity and Politics at City of Banjar. The results of the study showed the need for further research on the optimization of the increasing influence of Controling System and Organizational Structuring on Employee Performance at the Agency of Empowerment of Community and Village, Nation Unity and Politics at City of Banjar, viewed from the perspective of Public Administration. This is indicated by the existence of other variables that influence the Employee Performance at the Agency of Empowerment of Community and Village, Nation Unity and Politics at City of Banjar.

Co-Authors Abdal Abdal Agus Supriatna Amran Amran Ikin Sodikin Iwan Satibi Lia Muliawaty Sahudi Sahudi Sahudi Wasdi Wasdi Yaya Mulyana A Azis

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