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Analysis of Community Satisfaction with Important Performance Analysis on Regional Technical Implementation Unit of Community Health Center Farradina, Indri; Fahrepi, Reza; Zainal, Henni
Journal of Business Management and Economic Development Том 2 № 03 (2024): September 2024
Publisher : Pt. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/jbmed.v2i03.926

The aim of the problem in writing this thesis is to determine the suitability between performance and expectations for the services provided by the UPTD Puskesmas Senaken and to find out what attributes are the main priority in improving the quality of service at the UPTD Puskesmas Senaken. The sample in this study was people who visited in June 2023 using an incidental sampling technique, the number of samples obtained was 50 respondents. The community as the research sample was given a questionnaire consisting of 24 statements. The responses to the questionnaire were tested for validity and reliability before the importance performance analysis (IPA) method was carried out using SPSS. The results of testing the research instrument, namely the questionnaire, showed that 24 statement items were declared valid because r count > r table. Apart from that, all statements are reliable because the Cronbach's alpha performance value is > 0.60 (0.916 > 0.60), and Cronbach's alpha expectation > 0.60 (0.916 > 0.60). The value of the level of community satisfaction with the UPTD services at the Senaken Community Health Center is 93%, meaning that the community feels "very satisfied" with the service performance of the UPTD at the Senaken Community Health Center. To improve the quality of UPTD Puskesmas Senaken services more optimally, the UPTD Puskesmas Senaken should immediately improve the attributes, including: officers respond well to the community, officers carry out services appropriately, officers carry out services carefully so that services are fast.

Implementasi Of Complete Systematic Land Registration System Model Policy in Bone Regency Siraj, Muhammad Luthfi; Aslinda, Aslinda; Zainal, Henni; Syarifuddin, Syarifuddin
Pinisi Business Administration Review Volume 5 Nomor 2, September 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v5i2.52390

This research aims to determine the implementation of the Complete Systematic Land Registration Program (PTSL) in the Context of Accelerating Land Registration at the Bone Regency Land Office as well as supporting and inhibiting factors for the implementation of the Complete Systematic Land Registration Program (PTSL) at the Makassar City Land Office. This research uses a qualitative approach with descriptive methods. Data collection was carried out through observation, interviews and documentation techniques. The data analysis technique used in this research is interactive data analysis through the stages of data condensation, data presentation, and drawing conclusions. The results of this research indicate that the implementation of the Complete Systematic Land Registration Program (PTSL) system model at the Bone Regency Land Office is considered not to be implemented effectively, although there are still several shortcomings in its implementation. This can be seen from the policy standards and objectives, the characteristics of implementing agencies/agencies, communication between organizations, the attitude of implementers in implementing PTSL which has gone well, but there are still deficiencies in policy resources and the economic, social and political environment.

Public Policy Strategy to Improve the Quality of Education in Makassar City Zainal, Henni
Pinisi Business Administration Review Volume 6 Nomor 2 September, 2024
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v6i2.66272

Improving the quality of education is one of the priorities in the development of Makassar City. This study aims to analyze effective public policy strategies in improving the quality of education in Makassar City. The research method used is a qualitative approach with data collection techniques through in-depth interviews, observations, and analysis of policy documents. The results of the study indicate that efforts to improve the quality of education in Makassar City require collaboration between the government, schools, communities, and the private sector. Policies that include improving the quality of educators, developing educational infrastructure, providing access to information technology, and providing scholarships for outstanding students from underprivileged families are effective strategies to improve the quality of education. This study recommends that the Makassar City government continue to innovate in policy formulation and prioritize a participatory approach to ensure that the policies implemented can meet the needs of all stakeholders. Thus, it is hoped that the quality of education in Makassar City can continue to improve and be able to compete at the national and international levels.

Innovation and sustainability of micro businesses in Sidenreng Rappang Regency Zainal, Henni
Jurnal Administrasi Bisnis Vol 4, No 1(2025) January
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jab.v4i1.70196

This study aims to analyze innovation and sustainability ofmicro-enterprises in Sidenreng Rappang (Sidrap) Regency as one of the local economic centers in South Sulawesi. The main focus of the study is to understand how micro-entrepreneurs implement innovation in products, services, and business processes to increase competitiveness, whilemaintaining business sustainability amidst global economic challenges and changes in the businessenvironment. The research method used is a mixed-method approach, with data collection through surveys, in-depth interviews, and direct observation of micro-enterprises in the trade, agriculture, and local craft sectors. The results of the study show that technology-basedinnovation, such as the use of digital media for marketing, and product diversification, play a significant role in driving the growth of micro-enterprises. However, challenges such as limited access to capital, low digital literacy, and lack of infrastructure support are still majorobstacles. To support the sustainability of micro-enterprises, collaboration is needed between localgovernments, local communities, and the private sector in providing training, mentoring, and more inclusive accessto financing. This study concludes that innovationsupported by a conducive business ecosystem can increasethe sustainability of micro-enterprises in Sidrap Regency, while strengthening their contribution to regional economic development. Recommendations are given forstrengthening policies based on economic inclusion anddigitalization of micro-enterprises.Keywords: Innovation, sustainability, micro-enterprises, digitalization, local economy.

The Role of Social Media in Increasing MSME Turnover in Sidenreng Rappang Regency Zainal, Henni
Pinisi Business Administration Review Volume 7 Nomor 1, March 2025
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v7i1.38574

Micro, Small, and Medium Enterprises (MSMEs) play an important role in the regional economy, including in Sidenreng Rappang Regency. However, one of the main challenges faced by MSMEs is the limitations in marketing and market reach. Social media has become an effective tool in increasing business visibility and expanding customer networks. This study aims to analyze the role of social media in increasing MSME turnover in Sidenreng Rappang Regency. The research method used is a quantitative approach with a survey technique on MSME actors who actively use social media such as Facebook, Instagram, and WhatsApp as marketing media. Data were collected through questionnaires and interviews, then analyzed using linear regression analysis to see the relationship between social media use and increased business turnover. The results of the study showed that the use of social media has a significant effect on increasing MSME turnover. Factors such as posting frequency, interaction with customers, and the quality of published content have a positive impact on sales. In addition, MSME actors who use digital marketing strategies, such as paid promotions and collaboration with local influencers, tend to experience higher turnover increases compared to those who only rely on conventional methods.

Implementation of Village Fund Allocation (ADD) Policy in Sunggumanai Village, Pattallassang District, Gowa Regency Danal Ashar, Andi Idham; Zainal, Henni; To Taddampali, Andi Caesar
Pinisi Business Administration Review Volume 5 Nomor 2, September 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v5i2.52329

The financial balance system between the Central Government and Regional Governments has an emphasis on regional autonomy policies which designate districts and cities as the focus of autonomy. The purpose of this study was to determine the implementation of village fund allocation policies in Sunggumanai, Pattalassang District, Gowa Regency. The research method used is a qualitative approach. Data collection techniques are interviews, documents and observation. Data analysis techniques are data reduction, data processing and drawing conclusions. The research results show that the implementation of the Village Fund Allocation Policy (ADD) in Pattallassang District, Gowa Regency is going quite well. This can be seen from the preparation stage in the form of preparing the Village Revenue and Expenditure Budget (APBDes), implementation of each activity up to the stage of preparing accountability. However, the implementation of the ADD policy has not been optimal, this is because there is still a lack of socialization regarding the planning of ADD activities, there are still delays in completing ADD physical activities, and there are still delays in preparing accountability reports.

Employee Engagement at PT. Citra Lampia Mandiri, East Luwu Regency S, Muh Rizal; Zainal, Henni
Pinisi Business Administration Review Volume 4, Number 2, September 2022
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v4i2.38575

Employees who have good work engagements will focus on goals, work actively, always develop abilities and don't give up easily. The purpose of the study was to analyze employee engagement at PT. Citra Lampia Mandiri, East Luwu Regency. The research method used is a quantitative approach. The number of population and samples at PT. Citra Lampia Mandiri, East Luwu Regency are as many as 51 respondents. Data collection techniques used are observation, questionnaires and documentation. The data analysis technique was to perform validity and reliability tests, descriptive statistical analysis, inferential statistical analysis consisting of data normality test, simple linear regression analysis, partial significant test, and determinant coefficients. The result of this research is Employee Engagement at PT. The image of Lampia Mandir Luwu Timur is in the very good category, where the majority of employees who are respondents chose to strongly agree with the statement based on three indicators formulated on the employee engagement variable. With the percentage level of the average score obtained on the results of data processing in the previous chapter, it is in the very very good category.

Poverty Alleviation Strategy in Jeneponto Regency zainal, henni
Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran Volume 11, Issue 1, 2024
Publisher : Pendidikan Administrasi Perkantoran, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71309/administrare.v11i1.2433

Poverty is a complex social problem that is still a challenge in many regions in Indonesia, including Jeneponto Regency. This research aims to investigate the poverty alleviation strategies that have been implemented in Jeneponto and analyze the factors that influence the success or failure of these strategies. Through a qualitative approach, data was collected through interviews with relevant stakeholders, field observations, and analysis of documents related to poverty alleviation policies and programs. The research results show that the poverty alleviation strategy in Jeneponto includes various programs and policies, such as community economic empowerment, increasing access to education and health, and basic infrastructure. Factors that influence the success of this strategy include inter-agency coordination, community participation, and adequate resource allocation. However, challenges such as budget limitations, unequal distribution of program benefits, and changes in economic and environmental conditions remain obstacles that need to be overcome. In this context, this research produces recommendations for increasing the effectiveness of poverty alleviation strategies in Jeneponto, including increasing inter-agency coordination, strengthening community participation, and adapting policies to existing local dynamics. Thus, it is hoped that this research can contribute to more effective and sustainable poverty alleviation efforts in Jeneponto Regency.

MSME Product Innovation Strategy in Facing Global CompetitioninMakassar City Zainal, Henni; Mahmud, Muh Nasir
Pinisi Business Administration Review Volume 7 Nomor 2, September 2025
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v7i2.76268

This study aims to identify and analyze the strategies implemented by MSMEs in Makassar City in facing global competition. The main focus of this study is how MSMEs adopt innovation in products, digital marketing, and human resource capacity building to increase competitiveness and business sustainability. The research method used is a mixed-method approach, with data collection through literature studies, analysis of official documents, and reports from the Cooperatives and MSMEs Office regarding MSME growth trends from 2021 to 2023. The results show that product innovation strategies, the use of digital technology in marketing, and access to capital through partnerships with financial institutions contribute to MSME growth, as reflected in the increase in the number of developing businesses from 34% in 2021 to 71% in 2023. However, challenges such as low digital literacy, limited access to international markets, and intense competition with global products remain major obstacles. To strengthen the competitiveness of MSMEs, synergy is needed between the government, academia, and the private sector in providing training, mentoring, and more inclusive access to financing. The results of this study indicate that innovation supported by a conducive business ecosystem can increase the competitiveness of MSMEs in Makassar City and simultaneously stimulate local economic growth. Recommendations are provided for strengthening digitalization-based policies and economic inclusion to support MSME development.

Evaluation of Poverty Alleviation Policies in Enrekang Regency Zainal, Henni; Sose, Andi Tenry
Jurnal Administrasi Bisnis Vol 4, No 3 (2025) September
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jab.v4i3.69950

This study aims to analyze the dynamics of poverty in Enrekang Regency over the past 10 years, focusing on factors influencing fluctuations in poverty levels and the effectiveness of implemented poverty alleviation programs. This study uses a quantitative approach with secondary data analysis methods obtained from the Central Statistics Agency (BPS) and various relevant government reports. In addition, qualitative analysis was also conducted through interviews with local policymakers to understand the policy context and its implementation. The results show that despite a gradual decline in poverty levels, disparities between regions remain significant, particularly between rural and urban areas. Factors such as limited access to education, inadequate infrastructure, and dependence on the agricultural sector are the main causes that slow down poverty reduction. On the other hand, social assistance programs and community-based economic development have had a positive impact, although not optimal. This study concludes that to achieve more significant poverty reduction, more focused efforts are needed on improving the quality of human resources, developing infrastructure, and diversifying the local economy. Policy recommendations include increasing access to education, strengthening the non-agricultural sector, and optimizing more targeted social assistance programs.

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