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Business Digital Role for Sustainable Traditional Business: A Case Adapting Innovation in SMEs Batu Malang Farani, Dinesh Basti; Puspitasari, Dyah Ayu Kunthi; Taali, Muhammad; Amri, Lala Hucadinota Ainul; Amri, Whan Augustin Ainul
International Journal of Social and Management Studies Vol. 5 No. 5 (2024): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v5i5.443

Abstract

Currently, the role of digital business has become an important part and even a major factor in maintaining business continuity. Businesses that cannot adapt to this trend are at risk of stagnation or even decline, including traditional businesses. Traditional business is a model that relies on old methods, such as direct consumer sales. This study uses a qualitative method with a data triangulation approach to evaluate the extent to which MSMEs in Batu Malang adapt to digital business innovations to maintain their business continuity. The results of the study indicate that MSMEs must immediately make improvements to support their businesses. One way is to utilize digital business, such as marketing through online platforms such as social media. In addition, monitoring social media related to trends and the needs of consumers and tourists is also needed so that businesses can meet customer desires. Other aspects are innovation, digitalization, and ease in the payment process. This finding is also supported by the fact that the trend of cashless transactions has become a new habit.
Pengaruh Current Ratio Dan Debt To Equity Ratio Terhadap Return On Equity Pada PT Arwana Citramulia Tbk Periode 2012 - 2021 Wijaya, Yuel; Hutagalung, Dhaniel; Amri, Whan Augustin Ainul; Marusaha, Tiardo Jonathan
INVESTASI : Inovasi Jurnal Ekonomi dan Akuntansi Vol. 3 No. 1 (2025): Artikel Penelitian
Publisher : Soratekno Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59696/investasi.v3i1.87

Abstract

This study aims to determine the partial and simultaneous effects of the Current Ratio (CR) and Debt to Equity Ratio (DER) on Return on Equity (ROE) at PT Arwana Citramulia Tbk. over a 10-year period from 2012 to 2021. This research is associative in nature, with sample selection using a purposive sampling technique. The type of data used is quantitative, obtained from the company's audited financial statements, totaling 40 data points from the 2012-2021 period. The data source used in this study is secondary, obtained from the official website of the Indonesia Stock Exchange. Data processing was conducted using the statistical program IBM SPSS version 22. The data analysis techniques employed include statistical tests such as classical assumption tests, simple and multiple regression tests, coefficient of determination (R²) test, T-test, and F-test. The research findings indicate that; The partial test for the Current Ratio resulted in a significance value of 0.244 > 0.05, with a comparison of t_calculated < t_table (1.186 < 2.03224), meaning there is no significant partial effect of the Current Ratio on Return on Equity. The partial test for the Debt to Equity Ratio resulted in a significance value of 0.001 < 0.05, with a comparison of t_calculated < -t_table (-3.589 < -2.03224), indicating a significant and negative partial effect of the Debt to Equity Ratio on Return on Equity. The simultaneous test for the Current Ratio and Debt to Equity Ratio resulted in a significance value of 0.004 < 0.05, with a comparison of F_calculated > F_table (6.443 > 3.28), meaning that together, the Current Ratio and Debt to Equity Ratio have a significant and positive effect on Return on Equity.
Analisis Loyalitas Gen Z Terhadap Layanan E-Commerce Sari, Indah Anggraeni Purnama; Wibowo, Uud; Syarifah, Siti; Amri, Whan Augustin Ainul; Septiana, Teodora
Jurnal Minfo Polgan Vol. 14 No. 2 (2025): Artikel Penelitian
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v14i2.15486

Abstract

Penelitian ini bertujuan untuk menganalisis loyalitas Generasi Z terhadap layanan e-commerce di Indonesia serta faktor-faktor yang memengaruhinya. Generasi Z dikenal sebagai digital natives yang memiliki karakteristik konsumsi unik, sensitif terhadap harga, mengutamakan kualitas, serta menginginkan pengalaman belanja yang cepat, praktis, dan interaktif. Penelitian ini menggunakan metode kualitatif dengan pendekatan studi literatur (library research) yang bersumber dari artikel ilmiah nasional dan publikasi terkait e-commerce serta perilaku konsumen. Hasil penelitian menunjukkan bahwa loyalitas Gen Z terbentuk melalui kombinasi faktor rasional dan emosional. Faktor rasional meliputi harga yang kompetitif, kualitas produk, serta promosi, sedangkan faktor emosional mencakup pengalaman belanja interaktif, personalisasi, keterlibatan komunitas digital, serta nilai keberlanjutan yang ditawarkan platform. Analisis strategi Shopee, Tokopedia, dan TikTok memperlihatkan perbedaan pendekatan dalam mempertahankan loyalitas Gen Z: Shopee melalui gamifikasi dan customer experience, Tokopedia dengan program loyalitas dan kolaborasi brand ambassador, serta TikTok lewat konten autentik, tren viral, dan algoritma personalisasi. Kesimpulan dari penelitian ini adalah bahwa loyalitas Gen Z tidak dapat dibangun hanya dengan diskon atau promosi jangka pendek, melainkan membutuhkan kualitas layanan yang konsisten, pengalaman belanja yang relevan, serta nilai keberlanjutan yang sejalan dengan gaya hidup generasi ini. Penelitian ini diharapkan dapat memberikan kontribusi akademis bagi pengembangan literatur perilaku konsumen digital, serta menjadi masukan praktis bagi perusahaan e-commerce dalam merumuskan strategi yang lebih efektif untuk mempertahankan loyalitas Generasi Z.
The Effect of Religiosity and Service Quality on Job Satisfaction: A Case Study of MSME Employees Amri, Whan Augustin Ainul; Asbari, Masduki; Gazali, Gazali; Novitasari, Dewiana; PURWANTO, AGUS
International Journal of Social and Management Studies Vol. 2 No. 1 (2021): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (551.162 KB) | DOI: 10.5555/ijosmas.v2i1.7

Abstract

This study aims to analyze the effect of religiosity and service quality on job satisfaction in micro, small and medium enterprise (MSME) industry employees by taking a sample of 120 employees from ten MSME industries in Indonesia. The data collection method used a questionnaire. The analysis method uses Structural Equation Modeling (SEM), Smart PLS v.3.0. The results showed that religiosity had a positive and significant effect on service quality. Religiosity has a positive and significant effect on employee job satisfaction, and service quality has a positive and significant effect on employee job satisfaction. Research results can be used as a basis for improving and maintaining employee job satisfaction in MSME industries through increasing religiosity and service quality of company employees.
Customer Satisfaction Analysis on E-Commerce Sites: Quo Vadis The Role of Brand Leadership? Jainuri; Iskandar, Joni; Amri, Whan Augustin Ainul; Nadeak, Multi; Novitasari, Dewiana
International Journal of Social and Management Studies Vol. 3 No. 1 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (970.88 KB) | DOI: 10.5555/ijosmas.v3i1.108

Abstract

This study aims to investigate the effect of brand leadership (consisting of the dimensions of quality, value, innovation, and popularity) perceived by consumers of an e-commerce website on customer satisfaction among private college students. The sample of this research was taken from 1026 students using a simple random sampling technique and using SEM (Structural Equation Model) with SmartPLS software version 3.0 as a statistical tool. The results of this study indicate that all dimensions of brand leadership have a positive and significant effect on customer satisfaction. The quality dimension has the most influence to drive customer satisfaction on e-commerce sites. Then followed by the dimensions of value, innovation, and popularity. The study notes that consumers have logical opinions on leading brands even when they are not yet popular. Online reviews and word-of-mouth reviews can be used to increase brand popularity based on the best product quality.
Evaluating the Policy of Smart City in Indonesia Amri, Whan Augustin Ainul; Amri, Lala Hucadinota Ainul; Puspitasari, Dyah Ayu Kunthi
International Journal of Social and Management Studies Vol. 6 No. 5 (2025): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v6i5.568

Abstract

Smart city development is a crucial component of urban transformation in Indonesia. However, policies and approaches to this concept vary, depending on institutional and sectoral focus. This article examines the differences in smart city policy approaches between the digital communications perspective and the physical infrastructure (PUPR) perspective. Through a literature review of academic documents and national policies, this article identifies that the digital communications approach emphasizes strengthening information technology-based public service systems, bold citizen participation, and data transparency. Meanwhile, the PUPR approach focuses more on developing basic infrastructure such as transportation, drainage, housing, and city utilities integrated with technologies like the Internet of Things (IoT). The study shows that both approaches have their respective advantages and challenges, but are not yet fully coordinated in policy practice. This article emphasizes the importance of cross-sector synchronization for effective, efficient, and sustainable smart city development.