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All Journal Jurnal Vokasi Indonesia Jurnal Administrasi Kantor
CHAIRUL HUDA ATMA DIRGATAMA
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Arts Humanities Economics, Econometrics & Finance Education Public Health Social Sciences

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The Need to Develop Learning Videos to Support Indonesia’s 2013 Curriculum-Based Vocational Office Administration Subjects Cicilia Dyah Sulistyaningrum; Andre N Rahmanto; Arif Wahyu Wirawan; Chairul Huda Atma Dirgatama
Jurnal Vokasi Indonesia Vol 8, No 1 (2020): Volume 8 No.1 January-Juni 2020
Publisher : Program Pendidikan Vokasi Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7454/jvi.v8i1.199

Abstract

Teachers are expected to improve their professionalism by developing learning media that are able to facilitate students in learning according to their own abilities and in improving their competency. This research aims to describe the use of learning videos in teaching Office Administration subjects, especially mail competency and archiving. Direct interviews, observations, and a survey questionnaire provided data on the use of learning videos. The result showed that 1) learning videos are under-utilized as sources in learning the archiving process: textbooks and lectures are the most common forms today, and 2) learning video should be developed to learn about archiving and out basic mail competency. Keywords: learning video, archiving, vocational school, 2013 curriculum
Analisis Layanan Jamsostek Mobile Dan Kepuasan Pengguna Di BPJS Ketenagakerjaan Karanganyar Anatasya Putri Jaya Dewi; Chairul Huda Atma Dirgatama
JURNAL ADMINISTRASI KANTOR Vol 13 No 1 (2025): Jurnal Administrasi Kantor (Juni 2025)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/jak.v13i1.3484

Abstract

The Jamsostek Mobile (JMO) application is a digital innovation by BPJS Ketenagakerjaan designed to accelerate service access for participants anytime and anywhere. The purpose of this study is to describe the types of services provided, focusing on the core services available within the JMO application, and to assess user satisfaction levels. The method used is a descriptive quantitative approach, by distributing questionnaires to 100 active JMO users at BPJS Ketenagakerjaan Karanganyar. The data analysis employed multiple linear regression using the End User Computing Satisfaction (EUCS). The study's findings indicate that content, format, ease of use, and timeliness have a positive and significant impact on user satisfaction, whereas accuracy does not show a significant effect. These results highlight the importance of improving the quality of information in certain aspects to support user satisfaction with the JMO digital service. Keywords: BPJS Ketenagakerjaan, EUCS, Jamsostek Mobile, User Satisfaction, Digital Services
Co-Authors Anatasya Putri Jaya Dewi Andre N Rahmanto Arif Wahyu Wirawan Cicilia Dyah Sulistyaningrum