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Exclusive Breastfeeding Support and Barriers for Working Mothers in Sukoharjo, Indonesia Judging from Theory of Planned Behavior and Social Cognitive Theory Ichsan, Burhanuddin; Candrasari, Anika; Maulana, Faiz; Anam, Zahra Hafizha Fitria
MAGNA MEDIKA Berkala Ilmiah Kedokteran dan Kesehatan Vol 11, No 2 (2024): August
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26714/magnamed.11.2.2024.214-226

Abstract

Background:  The World Health Organization (WHO) recommends exclusive breastfeeding for six months. Many intervention programs to increase the coverage of exclusive breastfeeding have been carried out, but the coverage of exclusive breastfeeding has not increased significantly. A systematic review analyzed several factors that influence exclusive breastfeeding in developing countries. Mother's occupation was found to be the most frequently mentioned obstacle.Objective: These studies show that the working status of the mother is something that greatly influences the success of exclusive breastfeeding.Methods: This research is a qualitative phenomenological study to see the support and barriers to exclusive breastfeeding for mothers who work in Sukoharjo.Results: The theme found in this study is the support and inhibition of exclusive breastfeeding for working mothers as seen from the Theory of Planned Behavior and Social Cognitive Theory. The obstacles are: 1) incorrect knowledge about exclusive breastfeeding, 2) barriers from some health workers/institutions, 3) families do not support exclusive breastfeeding, 4) there is no regulation on exclusive breastfeeding in the workplace, 5) the workplace does not yet have a special place for pumping and storing breast milk, 6) does not have a role model, 7) breast milk is reduced by working, 8) already has the intention to mix with formula milk, 9) low self-efficacy, and 10) barriers from the baby's internal factors. The supports are: 1) support from health workers/institutions, 2) the workplace provides a special room for pumping and/or storing breast milk, 3) there is an opportunity for pumping breast milk in the workplace, 4) peer support, 5) there is a high expectation of health. good, 6) intention to exclusively breastfeed, 7) good self-efficacy, 8) family support, 9) leave from work and light workload, 10) skills in breastfeeding, 11) no obstacles from the leadership, and 12) smooth mother's milk.Conclusion: This shows that SCT and TPB can be used as a theory to see the variables that influence the practice of exclusive breastfeeding. There is one finding that cannot be directly included in the SCT and/or TPB constructs, namely: skills in providing breast milk.
Hospital Service Quality and Quality Achievement in Revisit Intention: A Systematic Literature Review Ramadhan, Variansa Sava; Ichsan, Burhanuddin; Jatmiko, Safari Wahyu
Proceeding ISETH (International Summit on Science, Technology, and Humanity) 2025: Proceeding ISETH (International Summit on Science, Technology, and Humanity)
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Hospital service quality and achievement of quality standards are important factors that determine patient repeat visit intention. Patients tend to choose healthcare facilities that can provide a positive, safe, and quality experience. This article aims to review the relationship between service quality, hospital quality achievement, and patient revisit intention through a literature review.Method: This study uses a systematic literature review method by examining scientific articles from the PubMed, Scopus, and Google Scholar databases in the period 2020–2024. Keywords used include "healthcare quality", "hospital service quality", "patient satisfaction", "revisit intention", and "quality achievement".Results: The systematic literature review shows a positive relationship between service quality, quality achievement, and revisit intention. The main influencing factors are the SERVQUAL dimension (tangible, reliability, responsiveness, assurance, and empathy), hospital accreditation, and the implementation of patient safety standards.Conclusion: Service quality and quality achievement are proven to have a significant contribution to repeat visit intention. Hospitals need to improve their quality management system and service quality continuously to maintain patient loyalty.