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All Journal JSAP : Journal Syariah and Accounting Public Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Journal of Management and Administration Provision Jurnal Administrasi Negara dan Ilmu Pemerintahan
Botutihe, Nuzlan
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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Application of Good Governance Principles in Digital-Based Services in the Department of Capital Investment and One-Door Integrated Services of Gorontalo City Botutihe, Nuzlan; Suprapto, Srihandayani; Pahrun, Dina Saputri
Journal of Management and Administration Provision Vol. 3 No. 2 (2023): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v3i2.298

Abstract

This research aims to discover the principles of good governance in digital-based services at the Gorontalo City Investment and One-Stop Integrated Service Office. The method uses descriptive research with a qualitative approach and data collection techniques through observation, interviews, and documentation derived from primary and secondary data. This research uses data analysis techniques through data collection techniques, data reduction, data presentation and conclusion drawing. The results showed that the principles of Good Goverance in the One-Stop Integrated Service Investment Office of Gorontalo City, seen from the indicators of transparency, equality/justice, and community participation, have yet to be achieved. This is due to unclear requirements and periods for permit completion, nepotism in the service, and lack of public participation in socialization held by the agency. It is suggested that the government provide appropriate and proper intensive services to all people who come to the Gorontalo City Investment and One-Stop Integrated Service Office and improve the SICANTIK service system so that the purpose of holding SICANTIK can be achieved following what is expected by bathubs, govemment and the community
ANALISIS PENERAPAN E-GOVERNMENT MELALUI APLIKASI SISTEM FORMULIR ELEKTRONIK DAN INFORMASI (SI-FELI) OLEH DINAS PEKERJAAN UMUM DAN PENATAAN RUANG (PUPR) DI PROVINSI GORONTALO Mohi, Widya Kurniati; Botutihe, Nuzlan; Karim, Marlin H.
Jurnal Administrasi Negara dan Ilmu Pemerintahan Vol. 3 No. 2 (2024): Jurnal Administrasi Negara dan Ilmu Pemerintahan
Publisher : STISIPOL Mujahidin Buol

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Abstract

This study aimed to assess the implementation of e-government through the electronic form and information system application (Si-Feli) at the Public Works and Spatial Planning Office in Gorontalo Province. The research employed a descriptive analysis using a qualitative approach. The results indicated that the implementation of e-government through the Si-Feli application had not been optimally executed, both in terms of support, capacity, and value. This was attributed to the government’s insufficient efforts to socialize the application to the community, resulting in many citizens still visiting the UPTD for services. Other challenges faced in the implementation of e-government through the Si-Feli application included a lack of human resources for application management, inadequate technological infrastructure, and insufficient budget allocation for the development of the Si-Feli application.However, overall, both the government and the community have begun to perceive the benefits of implementing e-government through the Si-Feli application. Therefore, it is essential to enhance the socialization of the Si-Feli application and allocate budgets to facilitate its development.
STRATEGI PENINGKATAN KINERJA PELAYANAN PUBLIK (STUDI KASUS DI KANTOR CAMAT ASPARAGA KABUPATEN GORONTALO) Puhi, Rahmawati; Suprapto, Srihandayani; Botutihe, Nuzlan
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 1 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i1.530

Abstract

The purpose of this research is to find out how to find out the Strategy for Improving Public Service Performance (Case Study at the Asparaga District Head Office, Gorontalo Regency). This research uses a descriptive method with a qualitative approach. The results of the research using Ida Yunari Ristiani's theory (2020) regarding service standard indicators then the results of the SWOT analysis show that there is a need to improve service performance carried out by the government of the Asparaga Subdistrict Office in the service process. This can be seen in the inadequate availability of apparatus resources and limited service facilities and infrastructure, resulting in services at the Asparaga Subdistrict Office being ineffective
INDENTIFIKASI KENDALA OPERASIONAL PENGELOLAAN ASET PEMERINTAH KOTA GORONTALO Botutihe, Nuzlan
JSAP : Journal Syariah and Accounting Public Vol 2, No 1 (2019): Juli 2019
Publisher : Program Studi Akuntansi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/jsap.2.1.52-59.2019

Abstract

Pengelolaan aset daerah secara optimal dengan memperhatikan prinsip pengelolaan yang efektif dan efisien belum sepenuhnya dapat diimplementasikan pemerintah Kota Gorontalo. Adapun tujuan penelitian ini adalah mengidentifikasi kendala yang muncul dari operasional pengelolaan aset daerah pemerintah Kota Gorontalo. Jenis penelitian yang digunakan adalah penelitian kualitatif dengan Pendekatan penelitian yaitu studi kasus kemudian sumber informan yang ditentukan berdasarkan pemahaman terhadap permasalahan penelitian. Data diperoleh melalui observasi, wawancara terbuka, dan studi dokumentasi.
Co-Authors Karim, Marlin H. Pahrun, Dina Saputri Puhi, Rahmawati Suprapto, Srihandayani Widya Kurniati Mohi, Widya Kurniati