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All Journal Jurnal Manajemen Atma Jaya Jurnal Bina Praja SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Sebatik Jurnal REP (Riset Ekonomi Pembangunan) BERNAS: Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Ekonomi Jurnal Inovasi Penelitian dan Pengabdian Masyarakat Jurnal Manajemen Journal Of Human And Education (JAHE) Innovative: Journal Of Social Science Research ORGANIZE: Journal of Economics, Management and Finance
Engelbertus G. Ch. Watu
Universitas Katolik Widya Mandira
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Journal : Jurnal REP (Riset Ekonomi Pembangunan)

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DETERMINANT FACTORS OF MOBILE BANKING USAGE: CASE STUDY IN KUPANG, EAST NUSA TENGGARA Hedwig H. T. Lejap; Maria Augustin Lopes Amaral; Selfiana Goetha; Engelbertus G. Ch. Watu; Apryanus Fallo
Riset Ekonomi Pembangunan Vol 6, No 2 (2021): Oktober 2021
Publisher : Universitas Tidar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31002/rep.v6i2.5457

Abstract

A review of previous research on m-banking in developing countries reveals that research on the drivers of trust in mobile banking is somewhat limited. Therefore, this study attempts to investigate the factors that influence the user's perception of confidence in mobile banking services. This model was tested empirically using an online survey from a convenience sampling of 95 respondents and analyzed using SEM PLS. This study estimates that six variables (perceived credibility, perceived benefits, security risks, privacy risks, social influence, and perceived behavioral control) directly impact perceived trust in mobile banking. The results, in particular, perceived benefits positively affect perceived trust in mobile banking, followed by social influence, security risk, and privacy risk has power on perceived trust in mobile banking. On the other hand, perceived credibility and PBC show no significant effect on the belief of mobile banking users.
Co-Authors Adriana S. Lahus Adriana S. Lahus Alfry Aristo Jansen Sinlae Anggraeny Paridy Apryanus Fallo Ardy F. Lamatokan Ardy F. Lamatokan David Manafe Eugenius Dwi Ardhika Irianto Falo, Ijebi Antonio Claudio Fitrah Aminah Eka Putri Legimin Hedwigh Hendrikus Temai Lejap Heni Pujiastuti Herybertus S. Meot Herybertus S. Meot Holyness Nurdin Singadimedja Ida Ayu Putu Sri Widnyani Ignatia Thomasita Bau Mau Jou Sewa Adrianus Kristina Berliana Hun Lorenza, Devina Claudia Luh Putu Ratna Sundari Maria Augustin Lopes Amaral Pusaka, Semerdanta Selfiana Goetha Silva, Marcella Da Simon Sia Niha Stanis Man Stefanie Noviega Bribin Burin Tuas, Maria Clarita Yoseph Rangga Dhae