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All Journal Jurnal Kajian Bali Agrimeta: Agrimeta: Jurnal Pertanian Berbasis Keseimbangan Ekosistem Jurnal Media Agribisnis (MeA) SALINGKA International Journal of Travel, Hospitality and Events Agrofarm, Jurnal Agroteknologi
I Made Budiasa
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Social Sciences Transportation Other

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Applying Green Hotel to Enhance Service Quality of The Front Office Staff at Mercure Bali Legian Ni Kadek Putri Wulandari; Nyoman Mastiani Nadra; Ni Ketut Bagiastuti; I Ketut Astawa; I Made Budiasa
International Journal of Travel, Hospitality and Events Vol. 2 No. 2 (2023): International Journal of Travel, Hospitality and Events
Publisher : The Postgraduate School of Tourism Sahid Polytechnic

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56743/ijothe.v2i2.254

Abstract

Purpose: This study aims to analyze the application of green hotels to improve the service quality of front office staff at Mercure Bali Legian and to identify indicators that need to be improved and maintained in the service quality of front office staff at the hotel. Research methods: The sample selection is 65 respondents and three ants, and the sampling is done by incidental sampling technique. A questionnaire is distributed to respondents. The analyticamethodue used in this research is descriptive qualitative analysis to determine the application of green hotels at Mercure Bali Legian and dynamic quantity analysis, namely imporimportance-performanceysis (IPA) yous, se d to classify service quality indicators that need to be improved and maintained into Cartesian diagram. Results and discussion: The application of green hotels has been maximally implemented by the front office staff at Mercure Bali Legian. The results of this study indicate that two indicators need to be improved in the quality of service, namely the indicator of handling guest complaints quickly and well and the indicator of staff providing information abouassistancees with environmentally friendly actions that are easy for guests to understand. Implication: There are five indicators that the front office staffs need to maintain the quality of service, namely the hotel lobby indicator is clean and smoke-free, supports the environmentally friendly concept during the check-in process by minimizing the use of paper, the staffs inform the hotel facilities including energy-saving facilities in the hotel, giving welcome drink using drinks from local products, and front office staffs providing information about the cashless program   Keywords: green hotel, front office, quality of service, importance-performance analysis.
FAKTOR-FAKTOR YANG MEMPENGARUHI PRODUKSI JERUK SIAM DI DESA TARO KECAMATAN TEGALLALANG KABUPATEN GIANYAR Rosita Lagut; Ni Gst. Ag. Gde Eka Martiningsih; I Made Budiasa
Agrofarm: Jurnal Agroteknologi Vol. 4 No. 1 (2025): AGROFARM (JURNAL AGROTEKNOLOGI)
Publisher : Faculty of Agriculture and Business, Universitas Mahasaraswati Denpasar , Kec. Denpasar Utara, Kota Denpasar, Bali 80233

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/agrofarm.v4i1.11783

Abstract

Indonesia is a wealthy country with thousands of islands and vast stretches of ocean. Agriculture is a sector that plays a major role and influence in economic growth in Indonesia. The agricultural sector consists of several subsector such as food crops, horticulture, forestry, plantations. livestock and fisheries. Horticulture is a subsector that has quite large potential for development. Orange plant is one of the horticultural commodities. Orange is a type of fruit that is most popular for Indonesian people. The aim of this research is to improve production factors and characteristic factors that influence the production of Siam Oranges in Taro Village, Tegalalang district, Gianyar Regency. This research was carried out in Taro Village, Tegalalang district, Gianyar Regency. The respondents for this research were 30 farmers. The method used in this research were descriptive and quantitative analysis and location selection was carried out by purposive sampling, that is deliberately. The data sources in this research are primary and secondary data. The analysis used in this research are descriptive and quantitative analysis. The results of this research were obtained in Taro Village, Tegalalang District, Gianyar Regency. The production factors that had a significant effect were the variable land area, organic fertilizer, inorganic fertilizer and pesticides, while the labor variable had no significant effect on the production of Siamese oranges. Farmer factors, those are age, education, length of farming, number of family members, have no significant effect on Siamese orange production.
Co-Authors Amaral, Ni Putu Anglila Dionisius Jokong Elisabet Isa Fredinan Yulianda Heribertus Arut I Ketut Astawa I Made Dimas Arisandhi I Made Tamba I Nyoman Suaka Ida Ayu Made Dwi Susanti Ida Ayu Made Dwisusanti Listihani Listihani Luh Putu Kirana Pratiwi Ni Gst. Ag. Gde Eka Martiningsih Ni Kadek Milasari Ni Kadek Putri Wulandari Ni Ketut Bagiastuti Ni Made Pipit Arsiani Ni Putu Sukanteri Nyoman Mastiani Nadra Nyoman Yudiarini Putu Eka Pasmidi Ariati Rosita Lagut Vitalis Abun