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Kinerja Analisis Kinerja Rumah Sakit Umum Daerah Provinsi Nusa Tenggara Barat dengan Metode Balance Score Card Maulana, Afif; Saimi; Khalik, Lalu Abdul
Journal of Health Science and Prevention Vol. 9 No. 2 (2025): JHSP Vol 9 No 2 – 2025
Publisher : State Islamic University of Sunan Ampel

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29080/jhsp.v9i2.1403

Abstract

Performance measurement is one of the important factors in a business organization, including BLUD, as mandated in Permendagri Number 79 of 2018. The purpose of this study was to analyze the performance of the NTB Provincial Hospital using the Balance ScoreCard method. The research method used a descriptive qualitative approach. Data collection was carried out through direct observation, in-depth interviews with seven informants, and documentation (document analysis). The results showed that the performance of the NTB Provincial Hospital in the customer perspective was rated quite good, as evidenced by the level of customer satisfaction with tangibles and assurance in the satisfied category, while in the aspects of reliability, empathy, and responsiveness, it was in the quite satisfied category. In the financial perspective, the solvency ratio and collection period are better than the ideal standard, while the liquidity ratio, total assets turnover, and cost recovery rate are less than the ideal standard. In the internal business process perspective, the NTB Provincial Hospital showed fairly good performance in most indicators; however, the high GDR and NDR rates indicate challenges in terms of the quality of critical patient care and mortality management. From the learning and growth perspective, the results are quite good with continuous employee competency development. NTB Provincial Hospital can start the process and efforts to improve performance by increasing the ability and motivation of HR work and innovation in the utiliz s of service information systems (learning and growth perspective), in order to improve the effectiveness and efficiency of business processes as an effort to improve the quality and quality of services provided to patients (internal business process perspective), thus customers will feel comfortable, trust, and be satisfied with the services provided by the hospital (increased customer perspective), until finally the hospital's income will also increase (financial perspective).
Analisis Kualitas Hidup Orang dengan HIV AIDS (ODHA) pada Kelompok Resiko dan Faktor Penyakit Penyerta di Kabupaten Lombok Tengah Wahyu Wirawan Triyono; Fitra Arsy Nur Cory'ah; Menap; Sismulyanto; Saimi; Sapi'i, Muh
Jurnal Kesehatan Qamarul Huda Vol. 11 No. 1 (2023): Juni 2023
Publisher : Universitas Qamarul Huda Badaruddin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37824/jkqh.v11i1.2023.503

Abstract

Fokus permasalahan global yang menjadi perhatian dunia maupun di Indonesia yaitu kasus HIV/AIDS. Telah dilaporkan kasus HIV/AIDS dikabupaten/kota di Indonesia Sebanyak 498 (97%) dari total keseluruhan kasus yaitu 514, termasuk ODHA di  wilayah NTB sebanyak 2.218 kasus, Prevalensi HIV/AIDS menunjukkan tren meningkat di Kabupaten Lombok tengah sampai dengan tahun 2019 yaitu  26,08 %, dan telah dilaporkan kasus HIV hingga Maret 2021 sebanyak 427.201 (78,7%). Tujuan penelitian untuk menganalisis kualitas hidup ODHA pada kelompok resiko tinggi dan factor penyakit penyerta di Kabupaten Lombok Tengah.  Penelitian ini merupakan studi kohort retrospektif pada pasien yang telah terdiagnose HIV/AIDS di RSUD Praya dari tahun 2003 - 2022. Perolehan data penelitian terkait kualitas hidup ODHA dengan mengakses data rekam medis yang tersimpan secara utuh dan lengkap di KTH Mandalika RSUD Praya Kab. Lombok Tengah. Pengambilan sampel dengan menggunakan total sampling yaitu 381 sampel dari kelompok resiko yang terinfeksi HIV/ AIDS berdasarkan diagnosis dokter RSUD Praya. Analisis data dengan uji Chi Square, Penelitian ini telah mendapatkan persetujuan etik dari Komite Etik Poltekkes Kemenkes Mataram dengan Nomer: LB.01.03/6/022/2023. Hasil penelitian menunjukan bahwa terdapat hubungan yang signifikan antara kualitas hidup ODHA dengan kelompok resiko tinggi (p=0,011), kelompok resiko tinggi terbanyak pasangan resti yaitu 185 (48,6) dan terdapat hubungan signifikan antara kualitas hidup ODHA dengan penyakit penyerta (p=0,000) dengan kondisi hidup sebanyak 255 (66,9%) dan yang meninggal sebanyak 64(16,8%).