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All Journal Jurnal Abdimas Ekonomi dan Bisnis Intellektika: Jurnal Ilmiah Mahasiswa Kajian Administrasi Publik dan ilmu Komunikasi
Tatiana Kristianingsih
Unknown Affiliation
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Alih Media Arsip Vital sebagai Upaya Preservasi Arsip di Balai Diklat Industri (BDI) Surabaya Thariq Hidayatullah; Tatiana Kristianingsih
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 2 (2025): Juni: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i2.485

Abstract

This study aims to determine how the process of media transfer of vital archives as an effort to preserve archives at the Surabaya Industrial Training Center. The study used a qualitative approach and involved BDI Surabaya archivists as research subjects. Data were obtained through interviews, observations, and documentation. The results of the study showed that the media transfer process had three main stages, such as pre-media transfer, implementation of media transfer, and post-media transfer. Vital archives that were transferred included important documents such as decrees of the head of the training center, land and building certificates, and cooperation agreements or MoUs. This study recommends improving facilities and infrastructure, developing the capacity of archivists, and improving the storage system so that digital archive management is more optimal in the future.
Evaluasi Kode Klasifikasi untuk Penemuan Kembali Arsip di Balai Diklat Industri Surabaya Diaz Budi Prasetyo; Tatiana Kristianingsih
Intellektika : Jurnal Ilmiah Mahasiswa Vol. 3 No. 4 (2025): Intellektika : Jurnal Ilmiah Mahasiswa
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/intellektika.v3i4.3205

Abstract

Classification codes are an important instrument in the management and storage of archives, serving as a guide to facilitate the retrieval of archives quickly, precisely, and accurately. Classification codes can be letters, numbers, or a combination of both. At the Surabaya Industrial Training Center (BDI), a classification code system has been applied in the filing process. However, as the volume of archives increases every year, there has never been a thorough evaluation to ensure their suitability with the development of existing types of archives and the demands of modern administration. This study aims to evaluate the effectiveness of the classification codes used in BDI Surabaya, especially in supporting the process of rediscovery of archives. The research method used is a descriptive method with data collection techniques through observation, interviews, and field documentation conducted for three months. The results of the study show that the classification code structure at BDI Surabaya is adequate to the tertiary level and facilitates the process of rediscovering old archives. However, the existing system has not accommodated some new types of archives, such as student internship archives and business incubator archives. This classification gap results in delays and inaccuracies in the grouping of archives. In addition, the increase in the average archive volume of 34.7% per year further emphasizes the urgency of updating the classification system to be in line with the development of organizational needs. In conclusion, it is necessary to improve the classification code by adding the PP.03.19 subcode for student internship archives and DL.16 code for business incubator archives. It is also necessary to prepare new SOPs, update the archive list format, and train archivists to improve the effectiveness of archive management.
Pendampingan Pemanfaatan Whatsapp Business  untuk Media Pengarsipan dan Pemasaran Digital Anjari, Becik Gati; Tatiana Kristianingsih; Izzatul Ulya; Rizka Rahmawati; Zhulvardyan Armayrishtya
Jurnal Abdimas Ekonomi dan Bisnis Vol. 5 No. 1 (2025): Jurnal Abdimas Ekonomi dan Bisnis
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/cdjazy05

Abstract

Dalam era digital yang terus berkembang, bisnis dituntut untuk mengoptimalkan teknologi guna meningkatkan efisiensi operasional. WhatsApp Business menjadi media digital yang banyak digunakan untuk berkomunikasi dengan pelanggan, mengenalkan usaha, membuat katalog produk, memanfaatkan fasilitas balas cepat dan pesan otomatis, serta menjaga keamanan data dan analisis. Pernik Dessy, sebuah usaha sprei kustom di Malang dengan lebih dari sepuluh reseller, masih menggunakan WhatsApp pribadi, sehingga kesulitan dalam pengarsipan dan pemasaran. Pendampingan pemanfaatan WhatsApp Business untuk pengarsipan dan pemasaran digital dilakukan melalui analisis kebutuhan, pelatihan, implementasi fitur utama, dan evaluasi hasil. Analisis kebutuhan memahami kendala spesifik, pelatihan memastikan pemahaman fitur, dan implementasi melibatkan pemasangan aplikasi, pembuatan katalog produk, serta pengaturan balas cepat dan pesan otomatis. Evaluasi melalui wawancara dan kuesioner kepuasan mengukur perubahan efisiensi. Hasil pendampingan menunjukkan peningkatan signifikan dalam efisiensi operasional Pernik Dessy. Pengarsipan data menjadi lebih terstruktur, pemasaran produk melalui katalog digital meningkatkan visibilitas dan komunikasi dengan reseller, dan fitur balas cepat menghemat waktu dalam merespons pelanggan. Evaluasi menunjukkan kepuasan mitra terkait pemaparan dari Tim PkM Polinema sebesar 83,6%, sedangkan pemahaman materi terkait WA business peserta sebesar 84,4% dan kemudahan yang dirasakan saat menggunakan WhatsApp business saat melakukan pelayanan pada konsumen sebesar 80,8%. Kesimpulan dari hasil kegiatan ini yaitu pemilik usaha dan reseller merasa mendapatkan kemudahan dalam melayani pelanggan.
Co-Authors Anjari, Becik Gati Diaz Budi Prasetyo Izzatul Ulya, Izzatul Rizka Rahmawati Thariq Hidayatullah Zhulvardyan Armayrishtya