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All Journal Economic Reviews Journal Journal of Social Science, Humanitis and Humaniora Adpertisi
Mariana, Lusi
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Humanities Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Peranan Tugas Lapangan Dalam Menggalang dan Mengembangkan Kemitraan Program Keluarga Berencana (Dinas Pengendalian Penduduk dan Keluarga Berencana Kabupaten Lampung Selatan) miranda, zesty; Akbar, M. Fikri; Asmaria, Asmaria; Mariana, Lusi
JSSHA ADPERTISI JOURNAL Vol. 3 No. 1 (2023): Jun 2023
Publisher : Aliansi Dosen Perguruan Tinggi Swasta Indonesia (Adpertisi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62728/jsshha.v3i1.482

Abstract

Pertumbuhan penduduk yang tidak terkendali mengakibatkan permasalahan yang sangat kompleks di Indonesia, program Keluarga Berencana menjadi salah satu jalan dalam menyeimbangkan permasalahan aspek kependudukan tersebut. Pelayanan Keluarga Berencana diberikan di berbagai unit pelayanan baik oleh pemerintah maupun swasta dari tingkat desa hingga tingkat kota dengan kompetensi yang sangat bervariasi. Pemberi layanan Keluarga Berencana antara lain adalah Rumah Sakit, Puskesmas, dokter praktek swasta, bidan praktek swasta dan bidan desa. Permasalahan sangat kompleks dan berkaitan satu sama lain sehingga mengakibatkan pertumbuhan penduduk menjadi tidak seimbang, permasalahan tersebut terurai seperti disuatu daerah dan kota-kota besar, umumnya masih sangat banyak masyarakat yang kurang memamahi penting program Keluarga Berencana Nasional. Dengan adanya keterlibatan dalam perannya sebagai aparatur sipil negara Petugas Lapangan Keluarga Berencana sangat lah penting perannya mengingat salah satu keterkaitan dalam pemberdayaan masyarakat yang membantu mensosialisasikan program keluarga berencana (Keluarga Berencana). Tujuan Penelitian ini untuk mengetahui peran Petugas Lapangan Keluarga Berencana dalam program Keluarga Berencana. Penelitian ini merupakan Penelitian kualitatif yang berisikan riset bersifat deskriptif dan cenderung menggunakan analisis. Hasil Penelitian ini akan diterbitkan pada jurnal nasional atau internasional.
Pengaruh Kualitas Pelayanan dan Kualitas Produk Terhadap Kepuasan Anggota  Dalam Menabung di KSPPS Khairu Ummah Cabang Puraseda Mariana, Lusi; Salistia, Faisal; Sukarna, Sukarna; Andriana
Economic Reviews Journal Vol. 1 No. 2 (2022): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1207.188 KB) | DOI: 10.56709/mrj.v2i1.52

Abstract

The purpose of this study was to determine whether the variables of Service Quality and Product Quality had an effect on customer satisfaction in saving at KSPPS Khairu Ummah, Puraseda Branch. This study uses quantitative methods because it aims to confirm the data obtained in the field with existing theories. The sample was obtained as many as 97 respondents from KSPPS Khairu Ummah Branch Puraseda. Using random sampling technique. While for the technique of data collection is done by using a questionnaire, literature study, interviews, documentation and observation. The data were processed using reliability, validity, classical assumptions, regression equations, statistics and coefficients of determination. From the results of data processing, it shows that Service Quality has a significant effect on the Customer Satisfaction variable which is shown. In the calculation of the hypothesis test with the t-test, partially between service quality and member satisfaction, the tcount value is 4.883 with a ttable value of 1.985, so the hypothesis H0 is rejected. Meanwhile, for the calculation of the t-test between product quality and member satisfaction, the tcount value is 3.859 with a t-table value of 1.985 so that the hypothesis H0 is rejected. So it can be concluded that there is a significant influence between product quality and member satisfaction. From the results of hypothesis testing, it can also be seen that Fcount 72.300 > Ftable 3.097 means that H0 is rejected, so it can be concluded that service quality and product quality simultaneously affect member satisfaction. For R2 of 0.606. So that the ability of the service quality and product quality variables to explain member satisfaction simultaneously is 60.6% influenced and explained while the remaining 39.4% is influenced and explained by other variables not examined. Keywords: Service Quality, Product Quality and Member Satisfaction
Co-Authors Andriana Asmaria, Asmaria M. Fikri Akbar Miranda, Zesty Salistia, Faisal Sukarna Sukarna