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Employee Competency Development in the Personnel and Human Resources Development Agency: JEL Classification: O15, O19, M53, D73, H83, I28, J45 Sitanggang, Charles Tua; Hamid, Muliyadi; Djabar, Sadly Abdul
Journal La Bisecoman Vol. 6 No. 2 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i2.2134

Abstract

This study aims to determine the efforts made by BKPSDM Nunukan Regency in improving employee competence. Increasing ASN competence is an important factor in improving work effectiveness and the quality of public services. BKPSDM has various programs and policies designed to develop employees' skills and knowledge to suit the needs of an ever-evolving bureaucracy. This research was conducted at the Nunukan Regency Personnel and Human Resources Development Agency (BKPSDM) using qualitative methods. Qualitative research is exploratory and aims to understand social phenomena in a natural and complex context. The data collection techniques used include interviews with relevant informants, observation of competency development activities, and document analysis to obtain more accurate and in-depth data. The results of the study indicate that the Nunukan Regency BKPSDM has implemented various strategic policies and programs in improving employee competency, from planning to post-training evaluation. Based on Rahmat's theory of competency development, improving the quality of human resources is carried out systematically through training, coaching, and continuous evaluation. BKPSDM emphasizes monitoring and evaluation as part of strengthening employee capacity. The implementation of this strategy shows that structured competency development can improve professionalism, work effectiveness, and the quality of public services in Nunukan Regency. Thus, the strategy implemented by BKPSDM can be a model for sustainable HR development in the government sector.
Implementation of M-Passport Application in Improving the Quality of Public Services : JEL Classification: K11, K12, K24, O34, D18 Rafi, Fadliastuti; Hamid, Muliyadi; Arif, Muhammad Ridwan
Journal La Bisecoman Vol. 6 No. 3 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i3.1937

Abstract

This study aims to (1) provide an overview of the implementation of the M-Passport application in the Passport service process, (2) assess its effectiveness and efficiency in improving service processes, and (3) identify obstacles faced during its implementation at the Makassar Class I TPI Immigration Office. The research adopts a mixed-method approach, involving 42 passport applicants and managers. Data were collected through interviews, questionnaires, and observations, and analyzed using data triangulation. The M-Passport application has significantly improved service procedures, offering clear, accessible guidelines for applicants. It ensures timely service completion and transparent payment details, enhancing overall user satisfaction. The application is supported by adequate infrastructure, including waiting areas, playrooms, breastfeeding rooms, separate toilets for public use and disabilities, and dedicated counters for Indonesian and foreign applicants. Information and service ambassadors are also available to assist users. The effectiveness of Passport services using the M-Passport application is rated at 84.56% ("Good"), while efficiency is rated at 83.88% ("Good"). Despite these achievements, challenges remain. Frequent maintenance and updates can render the application inaccessible for 2–3 days. Network issues also affect accessibility, while limited-service quotas occasionally prevent applicants from securing preferred schedules. the M-Passport application has improved the service experience at the Makassar Immigration Office but requires addressing maintenance, network reliability, and quota limitations to enhance its effectiveness and efficiency further.
Developing The Competency of Human Resources Analyst Officials in The Personnel Agency and Human Resources Development Nasruddin, Nasruddin; Hamid, Muliyadi; Djabar, Sadly Abdul
Journal La Bisecoman Vol. 5 No. 6 (2024): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v5i6.2047

Abstract

Human resource management (HRM) is a crucial element in organizational success, particularly in government institutions. This study focuses on the competency development of the functional position of Human Resources Apparatus Analyst (Analis SDM Aparatur) following job realignment at the Civil Service and Human Resource Development Agency (BKPSDM) in Nunukan Regency. The research examines the alignment of employee competencies with job demands and evaluates the effectiveness of existing competency development programs. The study employs a descriptive qualitative method with an inductive analysis approach. The findings reveal significant competency gaps among employees, both in technical skills and managerial abilities, which hinder their performance effectiveness. Moreover, existing training programs are deemed suboptimal in addressing the functional position's actual needs in terms of content, methods, and implementation. The study suggests the necessity of a comprehensive evaluation of training programs and the formulation of more targeted and relevant competency development strategies. These findings contribute to enhancing HRM effectiveness, supporting BKPSDM's strategic objectives, and serving as a reference for future HR policy-making.
The Influence of Organizational Culture, Organizational Commitment and Job Satisfaction on Asn Employee Performance : JEL Classification: K11, K12, K13, O34, D23 Akmal, Akmal; Hamid, Muliyadi; Mujahid, Mujahid
Journal La Bisecoman Vol. 6 No. 3 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i3.2116

Abstract

The purpose of the research This is to analyze influence culture organization to performance employee to performance employee on Office Institution Community Class I Makassar, to analyze influence commitment organization to performance employee to performance employee on Office Institution Community Class I Makassar, to analyze the influence of job satisfaction on employee performance on Office of the Institute Community Class I Makassar and to Analyze influence culture organization, commitment organization And satisfaction Work to performance employee in a way simultaneous or combination. This research is survey research with a quantitative research approach. The location of this research is in the Class I Makassar Correctional Institution (Lapas). The population in this study was 141 people with a sample of 58 people. The main instrument used to obtain data was using a questionnaire. As for the data analysis technique using Multiple Regression analysis technique. Based on the results of this study, it shows that Organizational Culture has a positive and insignificant effect on the performance of civil servants of the Makassar Class I Penitentiary. This means that Organizational Culture has a unidirectional relationship and is not one of the determining factors for the rise and fall of employee performance. Organizational Commitment does not have a positive and insignificant effect on the performance of civil servants of the Makassar Class I Penitentiary. This means that Organizational Commitment has a non-unidirectional relationship and is not one of the determining factors for the rise and fall of employee performance.
IMPLEMENTASI KEBIJAKAN PENCEGAHAN JUDI ONLINE APARATUR SIPIL NEGARA DI KANTOR OTORITAS BANDAR UDARA WILAYAH V MAKASSAR Arfah, Arfah; Hamid, Muliyadi; Insan, Andi Nur
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 4 No 1 (2025): Hal
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v4i1.203

Abstract

The purpose of this study is to analyze the implementation of online gambling prevention policies among civil servants at the Airport Authority Office Region V Makassar, and to examine the organizational and individual responses of civil servants at the Airport Authority Office Region V Makassar. This research employs a qualitative method, which focuses on gaining an in-depth understanding of social phenomena, experiences, behaviors, or perceptions of individuals or groups within the Airport Authority Office Region V Makassar. The research sample was determined using purposive sampling, resulting in seven informants who were interviewed, with the validity and reliability of the data having been tested. The findings of this study indicate that: (1) transformational leadership style has a positive and significant effect on employee performance at the Airport Authority Office Region V Makassar; (2) organizational culture does not have a positive effect on employee performance when examined partially at the Airport Authority Office Region V Makassar; and (3) simultaneously, transformational leadership style and organizational culture have a significant effect on employee performance at the Airport Authority Office Region V Makassar.