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All Journal JOURNAL OF SCIENCE AND SOCIAL RESEARCH Prosiding Semhavok International Journal of Business, Management and Economics
Anggini, Lia
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Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Social Sciences

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ANALISIS KUALITAS PELAYANAN NASABAH PADA PT JASA RAHARJA PUTERA PALEMBANG Anggini, Lia; Septayuda, Irwan
SEMHAVOK Vol 2 No 2 (2020): Juli - Desember 2020
Publisher : Fakultas Vokasi

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Abstract

Penelitian ini bertujuan untuk mengetahui pelayanan nasabah yang dilakukan di PT Jasa Raharja Putera Cabang Palembang dalam melayani dan memuasakan nasabah. Jika belum maksimal penulisan akan memberikan saran sebagai masukan dalam melakukan analisis kualitas Pelayanan Nasabah pada PT Jasa Raharja Putera Cabang Palembang. Penelitian ini mengguakan teknik analisis deskriptif yang bertujuan untuk membuat gambaran secara sistematis factual dan akurat mengenai suatu objek yang di teliti menggunakan metode penggumpulan data primer yang terdiri dari observasi dan wawancara. Hasil penelitian menunjukan bahwa strategis pelayanan yang ada pada PT Jasa Raharha Putera Cabang Palembang masi belum maksimal karena adanya rangkap kerja pada karyawan dan juga kurangnya kualitas pelayanan yang diseabkan oleh pihak ketiga yaitu pihak kepolisian dan piihak rumah sakit.
The Effect of Work Motivation And Work Environment On Employee Performance With Work Satisfaction As A Mediation Variable At Pt. Suryabumi Agrolanggeng, Penukal Abab Lematang Ilir Regency (Pali Anggini, Lia; Asiati, Diah Isnaini; Yamaly, Fadhil
International Journal of Business, Management and Economics Vol. 6 No. 2 (2025): International Journal of Business, Management and Economics
Publisher : Training & Research Institute - Jeramba Ilmu Sukses (TRI-JIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijbme.v6i2.2775

Abstract

This study aims to determine the effect of work motivation and work environment on employee performance with job satisfaction as a mediating variable at PT. Suryabumi Agrolanggeng, Penukal Abab Lematang Ilir Regency (PALI). This type of research is Associative. The variables used by researchers are work motivation variables, work environment, job satisfaction and employee performance. The sample in this study were 120 employees of PT. Suryabumi Agrolanggeng, Penukal Abab Lematang Ilir Regency (PALI) who were selected using Cluster Random Sampling. The data used in this study were primary data with a questionnaire data collection method. The data analysis technique used was Structural Modeling Equation (SEM) with the Lisrel Program Application. The results of this study indicate that: (1) Work motivation has a positive and significant effect on job satisfaction (2) Work environment has a positive and significant effect on job satisfaction (3) Work motivation has a positive and significant effect on employee performance (4) Work environment has a positive and significant effect on employee performance (5) Job satisfaction has a positive and significant effect on employee performance (6) Job satisfaction strengthens the influence of work motivation on employee performance (7) Job satisfaction strengthens the influence of the work environment on employee performance
KOMUNITAS MAHLIGAI BUDAYA: EKSISTENSINYA SEBAGAI WADAH PELESTARIAN DAN IDENTITAS MASYARAKAT MELAYU JAMBI Anggini, Lia; Rahmiyati, Ika; Saputri, Friska Bintang; Setyanugraha, Aldo Toto; Aditya, Dicko
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 8, No 3 (2025): August 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i3.4165

Abstract

Abstract: Culture is the result of human power, creativity, feeling, and taste that is passed down from generation to generation, functioning as a guide to interact in society and the environment. In Indonesia, cultural diversity, including in the Jambi Malay community, faces challenges due to generational influences, which cause the loss of cultural values among the younger generation. This study highlights the Mahligai Budaya Community, which was founded in 2015 in Danau Lamo Village, as an effort to preserve Jambi Malay culture. By applying descriptive qualitative methods, this study shows that this community has a significant role in maintaining cultural sustainability through arts training, cultural promotion, and cooperation with related institutions. By involving young people, the Mahligai Budaya Community not only preserves traditions, but also develops their potential and creativity, so that Jambi Malay culture remains relevant in modern times. This study is expected to provide an understanding of the importance of cultural preservation in strengthening community identity.  Keywords: Culture, Jambi Malay, Preservation Abstrak: Budaya merupakan hasil dari daya, cipta, rasa, dank rasa manusia yang diwariskan dari generasi ke generasi, berfungsi sebagai panduan untuk berinteraksi dalam masyarakat dan lingkungan. Di Indonesia, keragaman budaya, termasuk di komunitas Melayu Jambi, menghadapi tantangan akibat pengaruh generasi, yang menyebabkan hilangnya nilai-nilai budaya di kalangan generasi muda. Penelitian ini menyoroti Komunitas Mahligai Budaya, yang didirikan pada tahun 2015 di Desa Danau Lamo, sebagai usaha untuk melestarikan budaya Melayu Jambi. Dengan menerapkan metode kualitatif deskriptif, penelitian ini menunjukkan bahwa komunitas ini memiliki peran signifikan dalam mempertahankan keberlangsungan budaya melalui pelatihan seni, promosi budaya, dan kerjasama dengan lembaga-lembaga terkait. Dengan melibatkan anak muda, Komunitas Mahligai Budaya tidak hanya melestarikan tradisi, tetapi juga mengemangkan potensi dan kreativitas mereka, sehinggga budaya Melayu Jambi tetap relevan di zaman modern. Penelitian ini diharapkan dapat memberikan pemahaman tentang pentingnya pelestarian budaya dalam memperkuat identitas masyarakat.  Kata Kunci: Budaya, Melayu Jambi, Pelestarian
Co-Authors Aditya, Dicko Asiati, Diah Isnaini Irwan Septayuda Rahmiyati, Ika Saputri, Friska Bintang Setyanugraha, Aldo Toto Yamaly, Fadhil