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All Journal Jurnal Ilmiah Universitas Batanghari Jambi Al-Asalmiya Nursing: Journal of Nursing Sciences Human Care Journal JPK: Jurnal Proteksi Kesehatan Health Care : Jurnal Kesehatan Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Rekam Medis (Medical Record Journal) Jurnal Keperawatan Hang Tuah (Hang Tuah Nursing Journal) Jurnal Vokasi Kesehatan
Abdurrahman Hamid
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Dentistry Economics, Econometrics & Finance Education Health Professions Immunology & microbiology Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences

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Analysis of Effect of Service Quality on Satisfaction Inpatient at Ibunda Hospital, Bagan Batu Village Herdianto Herdianto; Dedi Afandi; Abdurrahman Hamid
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6924

Abstract

This study aims to determine and analysis of effect of service quality on satisfaction inpatient at Ibunda Hospital, Bagan Batu Village. This study uses a quantitative approach. This research is conducted at Ibunda Hospital, Bagan Batu Village. The time of this research is from May to July 2022. The population in this study are inpatients at Ibunda Hospital. The technique of determining the informants used proportional sampling. The sample used is 96 respondents using the slovin sampling technique. The analytical method used in this study is a simple linear regression analysis method. The results show that service quality has a significant effect on satisfaction inpatient at Ibunda Hospital, Bagan Batu Village.
Co-Authors Agnita Utami Arlina Waruwu Asmiyati Awaliyah Ulfah Ayudytha Awaliyah Ulfah Ayudytha Ezdha Damayanti, Elok Dedi Afandi Dwi Elka Fitri Ferdian Hidayat Herdianto Herdianto Hetty Ismainar Husnan Husnan Jem Ulina Purba Jihan Fahira Lita Lita Lita Muhammad Zulfadhli Raja Fitriana Lestari Ria Agusnita Riski Syntia Ayu Riski Umiani Umiani Widiana Desrilla Winda Delita Yeye Supriatin Yuyun Priwahyuni