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Transformasi Menuju Pelayanan Publik Berkualitas di Era Digital Erinaldi, Erinaldi
Madani: Jurnal Ilmiah Multidisiplin Vol 2, No 4 (2024): Madani, Vol. 2, No. 4 2024
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.11221404

Abstract

In the ever-evolving digital era, the implementation of digital technology has become crucial in enhancing the efficiency and effectiveness of public services across various nations and regions. This article discusses the role of digital technology in the transformation of bureaucracy, with a focus on e-government approaches and other digital technology initiatives. Through document analysis and case studies, this article explores various approaches, strategies, and challenges associated with the adoption of digital technology in bureaucracy. Findings indicate that while digital technology offers significant potential for improving public services, its adoption also presents several challenges, such as data security issues, limitations in technology infrastructure, resistance to change, and financial constraints. To address these challenges, a holistic and integrated approach is required, considering technical aspects, organizational culture, policies, and finances. By overcoming these challenges, governments can leverage digital technology optimally to enhance public services and meet societal expectations in the continuously evolving digital age.
Unlocking E-Government Success: Key Factors Driving E-Absence Adoption in Public Sector Afrizal, Dedy; Erlianti, Dila; Hijeriah, E. Maznah; Hafrida, Lis; Erinaldi, Erinaldi; Luthfi, Ahmad
JAKPP (Jurnal Analisis Kebijakan & Pelayanan Publik) Volume 10 No. 2, Desember 2024
Publisher : Departemen Ilmu Administrasi FISIP UNHAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31947/jakpp.v10i2.34975

Abstract

The use of e-absence for government servants is currently an innovative way to improve the efficiency of work activities in local government. The focus on how the system is implemented and used by government servants is also important to discuss. The research aims to explore how government servants intend to use the e-absence application provided by the Dumai city government. The unified theory of acceptance and use of technology (UTAUT) model is used for examining research problems in which the model has been modified to include a new variable, attitude. This study used a quantitative approach and quota sampling technique that included 100 respondents, all of whom were government servants working for different Dumai government agencies. Questionnaires were distributed using Google forms, with questions adapted from previous research. The study showed that performance expectancy, social influence, and attitude are all significantly and positively connected to intention to use e-absence dan effort expectation and social impact are not significantly and negatively to the intention to use e-absence. Several recommendations for theoretical advancement and the development of the e-attendance system itself have been provided.
Politik Identitas dan Konsolidasi Demokrasi di Indonesia Pasca-Reformasi Erinaldi, Erinaldi
Jurnal Ilmu Administrasi Negara Vol. 21 No. 2 (2024): Desember: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Mbojo Bima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59050/jian.v21i2.244

Abstract

Post-Reformasi identity politics has become a significant phenomenon in Indonesian politics, with the potential to either strengthen or weaken democratic consolidation. This study aims to analyze the relationship between identity politics and democratic consolidation in Indonesia, focusing on the positive and negative impacts of identity politics on social and political stability. Using a qualitative approach and descriptive analysis, the research explores how identity politics has emerged in various political contexts in Indonesia and how it affects social cohesion and the integrity of democratic institutions. The findings show that while identity politics can enhance the representation of marginalized groups and enrich political participation, it also has the potential to trigger social polarization that may threaten the stability of democracy. Therefore, prudent management of identity politics by the government, political parties, and civil society is essential to maintain the balance between pluralism and national unity.