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All Journal DERIVATIF Jurnal Manajemen dan Kewirausahaan (JMDK) Jurnal Manajemen SINERGI: Jurnal Ilmiah Ilmu Manajemen JBMP (Jurnal Bisnis, Manajemen dan Perbankan) J-MAS (Jurnal Manajemen dan Sains) Jurnal Ilmu Manajemen dan Akuntansi Terapan Jurnal Valuasi : Jurnal Ilmiah Ilmu Manajemen dan Kewirausahaan JCA (Jurnal Cendekia Akuntansi) Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal IlmiahManajemen, Bisnis dan Ekonomi Kreatif Sabangka Abdimas Jurnal Pengabdian Masyarakat Sabangka Jurnal Pengabdian Masyarakat Berkarya Journal Economics Technology and Entrepreneur JIEM : Journal Of International Entrepreneurship And Management Journal of Business, Technology, & Social Science Ilmu Manajemen Sosial Humaniora (JIMSH)
Nisrina Hamid
Universitas Muhammadiyah Kendari
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Transportation Other

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Journal : SINERGI: Jurnal Ilmiah Ilmu Manajemen

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Analysis of the Expectation-Confirmation Model in Continuance Intention to Use the MAXIM Application Hamid, Nisrina
Sinergi : Jurnal Ilmiah Ilmu Manajemen Vol. 15 No. 1 (2025): Maret 2025
Publisher : Economic and Bussiness Faculty, Dr Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/sng.v15i1.10707

Abstract

The study focuses on analyzing the impact of the Expectation Confirmation Model (ECM) on the intention to continue using the MAXIM app in Kendari city. With 140 respondents selected using purposive sampling, data on perceived usefulness, confirmation, habit, and intention to continue was collected through a questionnaire. Structural Equation Modeling Partial Least Squares (SEM-PLS) was used for data analysis. Results show confirmation strongly influences perceived usefulness and habit, while its impact on satisfaction is weaker. Perceived usefulness and habit positively affect intention to continue usage, with satisfaction also playing a role, albeit weakly. User experience could be a valuable aspect for future research.
Co-Authors ., Niati Al Asy Ari Adnan Hakim An Najjar M. Thahir Asgar, Muhammad Conny, Conny Heni Pujiastuti Inayah Abdillah Rabbani Indri Hapsari Kabupaten Kolaka, Balitbang La Ode Alimusa Lapau, Fitri Makmur, Muhammad Rizaldi Ma’mum, Sitti Zakiah Muhammad Sofian Maksar Muhammad Yusuf Musaba, Alim Nurafiah Aswawi Refrianti, Dewi Rizaldi Makmur, Muhammad Rizky, Selvi Diliyanti Rosniatin, Rosniatin Sofian Maskar, Muhammad Wani, Sri WAODE MARATUN SHALEHA Wulansari, Wiwin Putri Yuan Swastika Zulkifli Zulkifli