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Measuring the level of muzakki satisfaction on Zakat institution performance Lahuri, Setiawan bin; Ahmad, Rusyda Afifah; Zahroturrosyidah, A’isa; Maulana, Hartomi; Affandi, Muchammad Taufiq
Jurnal Ekonomi & Keuangan Islam Volume 11 No. 1, January 2025
Publisher : Faculty of Economics, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/JEKI.vol11.iss1.art10

Abstract

Purpose – This study aimed to measure muzakki satisfaction through institutional image zakat institutions’ performance and expectation disconfirmation theory.Methodology – This study uses Structural Equation Modeling Partial Least Squares (SEM-PLS) supported by SmartPLS 3.0, with a quantitative approach to measure muzakki satisfaction. Data were collected using a questionnaire, totaling 395 respondents from all branches of the Baitul Mal TAMZIS office.Findings – This study shows that institutional image, zakat institution performance, and desire disconfirmation have a significant positive effect on muzakki satisfaction, while expectation disconfirmation and perceived performance do not have a significant effect. This was supported by systematic programs and strategies, transparent reporting, and the use of electronic money to facilitate muzakki. Baitul Mal TAMZIS, with 42 branches spread across Wonosobo, Yogyakarta, Central Java, and West Java, continues to increase the collection and distribution of Zakat, Infaq, Sadaqah, and Waqf (ZISWAF) funds, with 70% of the muzakki becoming regular donors.Implications – The results of this study can be used by policymakers of Islamic Social Institutions such as Zakat Institutions, by paying attention to the image of the institution and the performance of zakat institutions.Originality – This study uses the theory of expectation disconfirmation, which is usually applied to non-profit institutions, to measure muzakki satisfaction in zakat institutions. The application of this theory in the context of zakat has not been widely explored, thus providing a new contribution to the literature on zakat management.
Integrated Cash Waqf and Islamic Microfinance to Poverty Alleviate Ahmad, Rusyda Afifah; Mafaza, Syofi Aruni; Handayani, Resi
El-Barka Journal of Islamic Economics and Business Vol. 4 No. 1 (2021)
Publisher : El-Barka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21154/elbarka.v4i1.3018

Abstract

Cash Waqf is a trust fund established with money to support services to humankind on behalf of Allah SWT. Efforts to maximize the use of cash waqf funds have the potential to improve the welfare of the community, especially in alleviating the poor. One of the institutions in this field is the Islamic microfinance institution. These Islamic microfinance institutions include Baitul Maal (social funds) and Baitu Tamwil (commercial) and cooperatives. This Islamic microfinance institution is a facility for the poor to develop their business. The research method used in this research is a literature survey of more than 20 articles. Not only analyzing empirically and comparatively but also provide recommendations and suggestions with several theoretical works. The results of this study indicate that cash waqf has been widely practiced and could become a financing facility for MSMEs to alleviate poverty.Wakaf Tunai adalah dana amanah yang didirikan dengan uang untuk mendukung layanan kepada umat manusia atas nama Allah SWT. Upaya memaksimalkan penggunaan dana wakaf tunai berpotensi untuk meningkatkan kesejahteraan masyarakat, terutama dalam pengentasan masyarakat miskin. Salah satu lembaga di bidang ini adalah lembaga keuangan mikro syariah. Lembaga keuangan mikro syariah tersebut antara lain Baitul Maal (dana sosial) dan Baitu Tamwil (komersial) serta koperasi. Lembaga keuangan mikro syariah ini merupakan sarana bagi masyarakat miskin untuk mengembangkan usahanya. Metode penelitian yang digunakan dalam penelitian ini adalah survey literatur lebih dari 20 artikel, tidak hanya menganalisis secara empiris dan komparatif tetapi juga rekomendasi dan saran dengan beberapa karya teoritis. Hasil penelitian ini menunjukkan bahwa wakaf tunai telah banyak dilakukan dan mampu menjadi sarana pembiayaan bagi UMKM dengan tujuan untuk mengentaskan kemiskinan.
Peningkatan Pengetahuan tentang Standarisasi dan Jaminan Halal Pemilihan Bahan Baku UM Savira Frozen Food: Enhancing Knowledge on Standardization and Halal Assurance in Raw Material Selection for UM Savira Frozen Food Syamsuri, Syamsuri; Rahmawan, Arief; Ahmad, Rusyda Afifah; Umam, Khoirul; Kamaluddin, Imam
PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol. 10 No. 7 (2025): PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pengabdianmu.v10i7.9386

Abstract

Currently, various products are offered to attract consumer interest, especially in the food industry with fast and practical serving offers. Frozen food is a food choice that is currently growing rapidly in Indonesia, including in Ponorogo Regency. Along with the increasing interest in consuming frozen food, awareness of the halal aspects of products is needed and must be considered by food producers. However, the limitations and understanding of Islamic Sharia standards have not become a principle in running a business. Therefore, the purpose of this community service is in the form of assistance starting from the preparation of training modules, socialization, and introduction of halal concepts, theoretical and practical training, assistance and consultation, and implementation of halal certification. Assistance to UM Savira Frozen Food is focused on understanding how to choose halal raw materials according to halal value chain standards. Through this training, business actors will be given practical knowledge regarding the criteria for halal raw materials, halal verification methods, and the application of halal standards in the entire production process. The results of this activity have a positive impact in terms of knowledge and understanding of partners who are aware of halal standards to ensure that products produced by micro businesses have guaranteed quality and meet halal criteria, providing a sense of security and trust to consumers.
SHARIA COMPLIANCE IMPLEMENTATION IN ISLAMIC BANKING: A STUDY ON BUILDING CUSTOMER CONFIDENCE Lahuri, Setiawan Bin; Prastyaningsih, Ika; Mahfudz, Akhmad Affandi; Ahmad, Rusyda Afifah; Muhammad, Izlawanie
FINANSIA : Jurnal Akuntansi dan Perbankan Syariah Vol 7 No 2 (2024): FINANSIA : Jurnal Akuntansi dan Perbankan Syariah
Publisher : Fakultas Ekonomi Dan Bisnis Islam IAIN Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32332/finansia.v7i2.7949

Abstract

The lack of customer trust in Islamic banks has led to in a persistently low market share of the Islamic financial market in Indonesia, which is currently below 5.33%. Therefore, this study aims to investigate the implementation of Sharia compliance in Indonesian Sharia Banks, with a particular emphasis on social performance. The qualitative methods and Analysis Network Process (ANP) were used to investigate this phenomenon, with data collected from banking compliance officers, staff, and Sharia compliance experts. The results of this study show that Bank Syariah Indonesia Solo Branch has successfully implemented Sharia compliance across 42 items comprising 6 indicators of the Islamic Social Reporting Index. This comprehensive method is evident in the bank's focus on operations, products, and employees, showing a holisitic commitment to Sharia compliance in Islamic banking.
Optimizing Hajj Finance in Indonesia: The Role of Wakalah Contract Mahfudz, Akhmad Affandi; Dena, Penta Shahifah; Ahmad, Rusyda Afifah
Share: Jurnal Ekonomi dan Keuangan Islam Vol. 12 No. 2 (2023)
Publisher : Faculty of Islamic Economics and Business, Universitas Islam Negeri Ar-Raniry

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/share.v12i2.18091

Abstract

In response to the surge of Hajj registrants in Indonesia, efficient and transparent management of Hajj funds has become imperative. This necessitates a more proactive role from the government to ensure adherence to both state regulations and Sharia principles when employing Wakalah contracts for efficient Hajj fund management. This study aims to clarify the legal framework surrounding Wakalah contracts to enable their more effective implementation and optimize Hajj fund management within both Sharia and state legal contexts. This research employs a juridical-normative method, where data is analyzed and interpreted systematically, logically, and critically, using a normative approach and drawing from relevant regulations, doctrines, legal principles, and other supplementary materials. The findings indicate that integrating Sharia principles into Wakalah contracts alongside a robust legal framework can maximize benefits for Hajj congregations and promote cost-effective fund management. Additionally, collaboration between Islamic banking institutions and Hajj regulators can facilitate process simplification and address existing challenges. Through its meticulous methodological approach, this research offers a deeper understanding of benefit ownership, Wakalah principles, and relevant legal and Sharia aspects. Its unique contribution lies in its focus on the value of benefit ownership, a comprehensive examination of legal and Sharia considerations, and the development of a practical framework for enhancing Hajj financial management in Indonesia.==============================================================================================================ABSTRAK – Optimalisasi Dana Haji di Indonesia: Peran Akad Wakalah. Dalam menghadapi lonjakan pendaftar haji di Indonesia, pengelolaan dana haji yang efektif dan transparan menjadi sangat penting. Hal ini menuntut pemerintah untuk lebih proaktif dalam memastikan penggunaan akad wakalah dalam pengelolaan dana haji sesuai dengan aturan agama dan negara. Penelitian ini bertujuan untuk membuka cakrawala hukum syariah dan negara tentang implementasi akad wakalah yang lebih efektif sehingga pengelolaan dana haji dapat lebih optimal. Data penelitian dikumpulkan dari sumber-sumber sekunder, seperti peraturan perundang-undangan, doktrin fikih, asas-asas hukum Islam, dan bahan pelengkap lain yang relevan. Menggunakan metode yuridis-normatif, data dianalisis dan ditafsirkan dengan pendekatan normatif dan disusun secara sistematis, logis, dan kritis. Hasil kajian menunjukkan bahwa integrasi prinsip syariah dalam kontrak wakalah, ditambah dengan kerangka hukum yang tepat, dapat memaksimalkan manfaat bagi jamaah haji dan mempromosikan pengelolaan yang efisien biaya. Hal ini karena wakalah dapat memberikan keleluasaan bagi nazir untuk mengelola dana haji secara profesional dan transparan. Selain itu, kolaborasi antara lembaga perbankan syariah dan regulator haji dapat mengatasi tantangan dalam hal regulasi, SDM, dan teknologi. Penelitian ini memberikan pemahaman yang mendalam tentang kepemilikan manfaat, prinsip wakalah, dan aspek hukum dan syariah yang relevan melalui metode yang cermat. Kontribusi unik dari penelitian ini terletak pada fokusnya pada nilai kepemilikan manfaat, wakalah, dan penelusuran yang komprehensif terhadap aspek hukum dan syariah, sehingga menawarkan kerangka kerja praktis untuk meningkatkan manajemen keuangan haji di Indonesia.