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All Journal JURNAL INTEGRASI JOURNAL OF APPLIED BUSINESS ADMINISTRATION Jurnal Bisnis Mahasiswa Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam Jurnal AGRISEP: Kajian Masalah Sosial Ekonomi Pertanian dan Agribisnis Journal of Sustainable Community Development Journal of Collaborative Industrial Management
Harlan, Fandy Bestario
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Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Mechanical Engineering Social Sciences Other

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Journal : JOURNAL OF APPLIED BUSINESS ADMINISTRATION

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The Influence of Facilities, Service Quality and Price Perceptions on Trans Batam Bus Passenger Satisfaction Harlan, Fandy Bestario; Rahman, Fuad Arif; Gultom, Josua Partogi Tua Haholongan
Journal of Applied Business Administration Vol 8 No 1 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i1.6704

Abstract

Transportation is something that is very close and cannot be separated in today's life. Facilities are elements related to the level of satisfaction of service users. The availability of adequate facilities encourages passengers to feel satisfaction with the company's performance. The research uses quantitative analysis methods. The aim of this research is to determine the significant influence of facilities, service quality and price perceptions partially and simultaneously on Trans Batam user satisfaction. This research found that partially facilities (X1), service quality (X2) and price perception (X3) had a significant influence on passenger satisfaction (Y). From the test results, the calculated F value is 155,889 with the F table being 2.65 so that the calculated F value > F table or 155,889 > 2.65 and the significant level is 0.000 < 0.05, so H4 is accepted, it can be concluded that simultaneously the facility variables (X1), service quality (X2) and price perception (X3) simultaneously influence Trans Batam Bus passenger satisfaction.
Analysis of Criteria for Supplier Selection of Soybean Raw Materials Using the Analytical Hierarchy Process (AHP) Method at Sagala Tofu and Tempeh MSMEs Manurung, Liony Apriyanti; Harlan, Fandy Bestario
Journal of Applied Business Administration Vol 9 No 1 (2025): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v9i1.8579

Abstract

Sagala Tofu and Tempeh MSMEs face challenges in selecting soybean suppliers due to inconsistencies in price, quality, and delivery reliability, which impact production and market demand fulfillment. Sagala Tofu and Tempe MSME is one of the MSMEs that requires 100–150 kg of soybeans daily. This research aims to help Sagala Tofu and Tempe MSME identify the correct standards (priority criteria/sub-criteria) for making decisions regarding soybean raw materials and to determine the best soybean supplier. The research method used is the Analytical Hierarchy Process (AHP). The results show that the priority criterion is quality (0.469), followed by price (0.230), quantity accuracy (0.159), delivery (0.102), and customer care (0.038). Based on these supplier selection criteria, supplier X was rated the best, with a score of 0.420, followed by supplier Z (0.340) and supplier Y (0.240).
Co-Authors Assegaf, Iqchan Ayu Puspitasari, Ayu BUDIANA, BUDIANA Desi Ratna Sari, Desi Ratna Diono, Diono Doifurrahman, Abdan Dwi Kartikasari Ersya, Ozy Diva Fortuna, Praona Rada Gultom, Josua Partogi Tua Haholongan Hasanah, Raja Fillandini Nurul Ikhlash, Muhammad Jefiza, Adlian Kastella, Cantika Yosdianti Manurung, Liony Apriyanti Marpaung, Roy Hitmen Maulida, Nur Alifia Mulyana, Andi Erna Mulyaningtyas, Dian Nilla Kuntalawati, Cindy Nabilla Nur Annisa Nur Suciningtyas, Ika Karlina Laila Olifia, Jessica Puspita, Widya Rika Putra, Irwanto Zarma Putri, Helenia Ananda Rahman, Fuad Arif Riri Zelmiyanti, Riri S.M., Ilham Sahendra, Rezihardi Septiana, Maryani Seto Sulaksono Adi Wibowo, Seto Sulaksono Adi Shinta Wahyu Hati Siregar, Lindawani Sri Zuliarni Wirawan, Adhitomo