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Bans-Akutey, Anita
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Technology and banking operations: Perspectives of international students in a Ghanaian University Moussa, Hanatou Laya; Bans-Akutey, Anita
Annals of Management and Organization Research Vol. 4 No. 1 (2022): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v4i1.1485

Abstract

Purpose: The study analysed perceptions of international students in a Ghanaian private university college on the effect of information technology on banking operations as they have experienced it in Ghana. Research methodology: A mixed methods research approach was used for this study. Data were collected from 60 international students who were sampled randomly from the population of international students in the college. Descriptive statistics from IBM SPSS Statistics 24 was used to analyse quantitative data, while thematic analysis was used to analyse qualitative data. Results: Findings showed that even though information technology affects banking operations positively by making operations efficient, easier and faster for both employees and customers; it has increased the rate of fraudulent banking activities. This has exposed clients and employees alike, to a higher risk of fraud and other fraud-related activities. Limitations: This study was limited to international students of a private university college in Ghana. Data were collected from an online survey; hence a limitation to the number of international students who participated in the study. Contribution: Despite the fact that information technology influences banking operations in Ghana positively, it has resulted in increased fraudulent activities related to banking operations. This requires that policymakers improve online security in the banking space. Novelty: There is an emphasis that though technology’s use in banking operations has a positive effect, it also presents banking institutions with an increased risk of fraud as perceived by international students schooling in a private tertiary institution in Ghana.
The role of personality differences in achieving organisational productivity Opare Darko, Lawrencia Irene; Bans-Akutey, Anita; Ugoh, John Kennedy; Ankomah, Harriet; Ohene Afriyie, Emelia
Annals of Management and Organization Research Vol. 4 No. 2 (2022): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v4i2.1587

Abstract

Purpose: This study examines the role of personality differences in organizational productivity. Specifically, the study examined the level of acceptance of individual differences, ascertained how individuals relate to each other to attain preset productivity levels and assessed how personality differences translate into organizational productivity. Research methodology: Using a quantitative research approach and case study design, data were collected from 190 employees through simple random sampling. Data were analyzed using descriptive statistics from IBM SPSS Statistics 24 and are presented in the tables. Results: The results showed a high level of acceptance of individual differences, even though leaders mostly failed to adjust to employee differences. It was also found that, although leaders did not invest in employee relations programs, personality differences positively affected organizational productivity. The findings also reveal that employees are creative in managing resources and materials for production, explaining the significant influence of personality differences on productivity. Limitations: The data were analyzed using descriptive statistics only. Therefore, no inferences can be made. This study was limited to the employees of the Ghana Meteorological Agency. Contribution: Organizational leaders need to become more tolerant of individual employee differences, as this goes a long way to improve organizational productivity. Future studies should consider other industries in which the workforce is more diverse. Novelty: This study highlighted the role of personality differences in achieving organizational productivity with evidence from the Ghana Meteorological Agency.
Influence of banking regulation and supervision on banks’ performance Boubacar, Aminata Issoufi; Bans-Akutey, Anita
Annals of Management and Organization Research Vol. 5 No. 2 (2023): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v5i2.1832

Abstract

Purpose: The specific objectives of this study were to examine the effect of supervision on bank performance, ascertain the effect of regulation on bank performance, and assess the challenges faced by banks in the implementation of bank regulations. Research Methodology: This study adopted a descriptive survey approach using data collected from all employees of a commercial bank in Accra Newtown. Data were analyzed using descriptive and inferential statistics from IBM SPSS Statistics 24. Results: A positive relationship was found between banking regulation and bank performance and between supervision and bank performance. The study identified poor communication, lack of resources, resistance to change, and inefficient processes as the major challenges faced by banks in implementing strategies and achieving their objectives. Limitations: This study was limited to a commercial bank in Ghana, thus making it inappropriate to generalize the results. Contribution: To improve communication, there is a need for closer collaboration between banks and external regulatory bodies considering the positive effect of bank regulation on bank performance. From this study, there is a need for continuous monitoring and evaluation of processes to ensure that banks comply with regulations. Practical Implications: There is a need to maintain and improve effective regulatory and supervisory frameworks, as they positively affect bank performance. Novelty: This study examines banking regulation and supervision of bank performance with evidence from a commercial bank in Accra New Town, a suburb of Accra in Ghana.
Employee retention and organizational performance: Evidence from Ghana Police Service Opare Darko, Irene Lawrencia; Bans-Akutey, Anita; Amoako, Patricia; Affum, Lydia Kyerewa
Annals of Management and Organization Research Vol. 5 No. 3 (2024): February
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v5i3.1855

Abstract

Purpose: This study examined workplace factors that influence employees’ stay, the importance of employee retention practices, and the influence of employee retention on organizational performance. Research Methodology: It study used a quantitative approach and a case study strategy. The study population included selected staff from three (3) departments at the Accra Regional Headquarters of the Ghana Police Service. Participants were randomly selected to complete the self-administered questionnaires. Results were analyzed using descriptive statistics and are presented in tables. Results: The work environment, competitive compensation and benefits, organizational culture, and personal development opportunities are factors that affect employee retention. It was also found that employee retention enhances the stability and continuous progress of employees, improves employee morale, attracts and retains top talent, and increases job satisfaction. Finally, employee retention positively influences organizational performance by increasing efficiency and productivity, knowledge retention, and financial performance. Limitations: This study was limited to employees at the Regional Headquarters of the Ghana Police Service, a government institution. Contribution: Organizations need to create a respectful, inclusive, and supportive workplace that improves retention. Attractive remuneration frameworks that retain skilled officers and personnel should also be adopted. It is also important to explore employee career advancement pathways. Novelty: This study focuses on the influence of employee retention on organizational performance in a service-oriented government institution.
Social media use and entrepreneurial intention of students in higher education Afranie, Jennifer; Afriyie, Emelia Ohene; Bans-Akutey, Anita; Opare Darko, Lawrencia Irene
Annals of Management and Organization Research Vol. 6 No. 2 (2024): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i2.2164

Abstract

Purpose: Social media use has become pervasive in the lives of students in both academic and nonacademic activities. This study aimed to assess the influence of social media use on the entrepreneurial intention of final-year students of the Higher National Diploma (HND) final year students of Accra Technical University (ATU). Research Methodology: The study used a descriptive research methodology that adopted a quantitative research approach; with a population of HND final-year students, data were gathered from 200 respondents through questionnaires. Purposive sampling was used to select participants for the study. The data received from the respondents were analyzed using descriptive and inferential statistics using IBM SPSS Statistics 24. Results: The results showed that students were very active on social media and found it very useful. Five-year students considered entrepreneurship a career choice after school.  The results also indicated that social media use had a significant direct effect on students’ entrepreneurial intention. Limitations: This study focused on social media use as a determinant of entrepreneurial intention, and was limited to final-year HND students. Contribution: Tertiary institutions, as part of entrepreneurship education, should allow students to explore the use of social media to advance the entrepreneurship drive as this increases entrepreneurial intention. Practical Implications: Educators must inculcate the use of social media in practical activities during entrepreneurship education. Future research should examine how specific social media sites contribute to improving entrepreneurial intention among final-year students in tertiary institutions. Novelty: This study examined social media as a factor influencing students’ entrepreneurial intentions.
Gender inequities in global health: Insights from Ghana’s National Health Insurance Scheme Bans-Akutey, Anita
Annals of Management and Organization Research Vol. 7 No. 1 (2025): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i1.3419

Abstract

Purpose: This systematic review examines gender inequities in global health and critically analyzes how these inequities manifest within Ghana’s National Health Insurance Scheme (NHIS), drawing on the Gender and Development (GAD) theoretical framework. Methodology/approach: This study followed PRISMA 2020 guidelines, for systematic reviews to select thirty-seven articles from major databases. Thematic synthesis was applied to identify recurring patterns. Results/findings: Findings showed that globally, gender inequities in health systems were linked to women’s economic dependency, sociocultural norms, and limited decision-making autonomy. Within Ghana’s NHIS, these inequities manifested through lower enrollment and renewal rates among women, affordability challenges for informal sector workers, and barriers tied to cultural norms that restrict autonomy in healthcare utilization. While maternal health exemptions improved access, they were insufficient to address deeper structural inequalities. Conclusion: This study concludes that Ghana’s NHIS, though designed to promote universal coverage, often replicate broader gender inequities unless deliberate structural reforms are integrated. Limitations: The focus on Ghana as a case, while illustrative, also limits the transferability of findings to other national health systems with differing socio-cultural and policy contexts. Contribution: This review advances scholarship by applying the GAD framework to emphasize the structural and relational barriers that must be addressed for truly gender-responsive health policy.
Co-Authors Abdullahi, Attahiru Muhammed Affum, Lydia Kyerewa Afranie, Jennifer Afriyie, Emelia Ohene Amoako, Patricia Ankomah, Harriet Boubacar, Aminata Issoufi Ebem, Deborah Lekwauwa, Nnenne Moussa, Hanatou Laya Naab, Rosina Ohene Afriyie, Emelia Opare Darko, Irene Lawrencia Opare Darko, Lawrencia Irene Ugoh, John Kennedy