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All Journal Jurnal Sistem Informasi Jurnal Ilmiah Ibnu Sina (JIIS): Ilmu Farmasi dan Kesehatan Edu Society: Jurnal Pendidikan, Ilmu Sosial dan Pengabdian Kepada Masyarakat Journal Medical Informatics Technology MEJORA Jurnal Akuntansi Nommensen
Mahendra
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Computer Science & IT Dentistry Economics, Econometrics & Finance Education Engineering Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Journal : Journal Medical Informatics Technology

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Analyzing User Experience and User Satisfaction: Evaluating User Acceptance of the Halo Hermina App Edi Sabara; Mahendra; Riana, Dwiza
Journal Medical Informatics Technology Volume 2 No. 3, September 2024
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/medinftech.v2i3.45

Abstract

This research investigates the factors influencing user acceptance of the Halo Hermina mobile health application through an analysis of user experience and satisfaction. The study utilized a survey method to gather feedback from Halo Hermina users, assessing the questionnaire's validity and reliability. The results indicate strong validity across most items, with correlation values between 0.779 and 0.828 for performance expectancy and over 0.77 for effort expectancy. The reliability analysis shows high internal consistency, with Cronbach's Alpha values exceeding 0.976. User satisfaction scored the highest mean (4.027), indicating a consistent high level of satisfaction among users. The correlation analysis reveals significant relationships between performance expectancy, effort expectancy, facilitating condition, and behavioral intention, with the strongest correlation found between performance expectancy and effort expectancy (0.8796). Overall, the study emphasizes the crucial role of enhancing user experience and satisfaction to boost the adoption of mobile health applications like Halo Hermina, providing valuable insights for developers and stakeholders to enhance application features and service quality to meet user expectations effectively.
Co-Authors Aflah Aliyati alfiza rahmanita Dian Cahyawati, Rizki Dwiza Riana Edi Sabara Erna Marisa, Dewi Fajri, Annur Hidayanti, Sari Hilmi, Ifham Kamilatunnisa, Mila Olvaria Misfa Purba, Imelda R Riski Dwi Utami Sari Purbaningsih, Endah Sazilli, Dikha SUMARNI Tumanggor, Rislydia