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Journal : Jurnal Ilmiah Research Student

Kinerja Pegawai di Kantor Kelurahan Kabonena Kecamatan Ulujadi Kota Palu Rian Agustian; Ahmad Sinala; Ani Susanti
JURNAL ILMIAH RESEARCH STUDENT Vol. 1 No. 4 (2024): Maret
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jirs.v1i4.1047

Abstract

Rian Agustian, Stambuk Number B102 22 012, with the title of research on Employee Performance in the Kabonena Village Office, Ulujadi District, Palu City, supervised by Ahmad Sinala and Ani Susanti.This study aims to determine the performance of employees in the Kabonena Village Office, Ulujadi District, Palu City. This study used a method with descriptive qualitative data. The research location is located at the Kabonena Village Office. The theory used in this study is the theory proposed by Robbins, Stephen P. The informants in this study amounted to 5 (five) people. The data obtained in this study are from observations, interviews, and documentation. Data analysis methods are Data Collection, Data Condensation, Data Presentation, and Conclusion Drawing / Verification.The results of this study show that the performance of employees at the Kabonena Village Office, Ulujadi District, Palu City has not run optimally, this is due to the non-achievement of performance indicators used in this study, such as quality indicators that have not been maximized due to low responsiveness, discipline, and accuracy of employees in the agency in carrying out their duties. The quantity aspect is not maximized because there are still a number of activities that do not reach the target. Aspects of delay in completing tasks. The effectiveness aspect has not run optimally due to the resources allocated to support every activity of employees in the agency but still has not achieved the desired results in some work units. The aspect of independence has not run optimally because there are still some employees who actually transfer their duties and work to honorary employees where the work should be completed by civil servants. The aspect of work commitment has not run optimally because the work commitment of employees in the agency is still low on what is their obligation as employees.
EFEKTIVITAS PELAKSANAAN PROGRAM PENGHAPUSAN SANKSI ADMINISTRASI DENDA PAJAK KENDARAAN BERMOTOR PADA UNIT PELAKSANA TEKNIS SAMSAT SIGI Christian Surya Tandigala; Ahmad Sinala; Ani Susanti
JURNAL ILMIAH RESEARCH STUDENT Vol. 1 No. 5 (2024): Mei
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jirs.v1i5.1176

Abstract

Christian Surya Tandigala, Stambuk Number B102 22 054, with the research title Effectiveness of the Implementation of the Motor Vehicle Tax Penalty Administration Sanctions Elimination Program at the Samsat Sigi Technical Implementation Unit, supervised by Ahmad Sinala and Ani Susanti. This study aims to determine the Effectiveness of the Implementation of the Motor Vehicle Tax Penalty Administration Sanctions Elimination Program at the Samsat Sigi Technical Implementation Unit. This study used a method with qualitative descriptive data. The research location is located at the Samsat Sigi Technical Implementation Unit Office. The theory used in this study is the theory proposed by Dunncan. The informants in this study amounted to 5 (five) people. The data obtained in this study are from observations, interviews, and documentation. Data analysis methods are Data Collection, Data Condensation, Data Presentation, and Conclusion Drawing / Verification The results of this study show that the implementation of the Motor Vehicle Tax Penalty Administration Sanctions Elimination Program at the Samsat Sigi Technical Implementation Unit has not been effective as a whole, this is due to the non-achievement of the Integration indicator from the results of the study it is known that from the aspect of internal and external coordination has not been effective, the Adaptation indicator consisting of aspects of Tax Collector Officer Resources, not yet adequate. Second, Tax Collection Facilities, especially those related to the Application, The computerized system has not been optimal so that the management of tax revenue data and information has not been effective.