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All Journal Jurnal Kolaboratif Sains Khazanah Sosial
Syugiarto, Syugiarto
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Implementation of Smart Indonesia Card Policy for College at Private Universities in Palu City Sussanti, Sussanti; Syukur, M; Syugiarto, Syugiarto
Khazanah Sosial Vol. 8 No. 1 (2026): Khazanah Sosial
Publisher : UIN Sunan Gunung Djati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/ks.v8i1.51273

Abstract

This study focuses on the implementation of the Indonesia Smart Card for College (KIP Kuliah) Program in private universities (PTS) in Palu City, with the main objective of identifying factors that influence the effectiveness of the policy based on the George C. Edwards III Policy Implementation Model. The study was conducted using a qualitative approach through Literature Review and Field research. The primary data collection process involved interviews with LLDIKTI Region XVI and KIP administrators at Palu PTS. The research results found that the KIP Kuliah program has had a real impact in increasing access to higher education for economically disadvantaged groups, but still faces a number of key issues: less than optimal policy communication to recipients, limited infrastructure and human resource capacity of administrators, variations in the disposition of implementers, and an inefficient and uncoordinated administrative bureaucracy. Problems with recipient data validation and program socialization also pose significant obstacles that impact the accuracy of scholarship distribution. Recommendations for strengthening are directed at improving the quality of communication and HR training, simplifying bureaucratic procedures, and integrating a continuous monitoring and evaluation system to support the successful implementation of the program. By strengthening the four main variables of the Edwards III model, it is hoped that the KIP Kuliah program at Palu PTS will become more effective in expanding access to higher education.
Strategi Pengembangan Sumberdaya Manusia dalam Meningkatkan Kualitas Pelayanan Publik (Studi Kecamatan Mantikulore) Tinggogoy, Filo Leonardo; Syugiarto, Syugiarto
Jurnal Kolaboratif Sains Vol. 9 No. 5: Mei 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v9i5.11160

Abstract

Penelitian ini bertujuan untuk mengembangkan Sumberdaya manusia apparat kecamatan dalam meningkatkan kualitas pelayanan di kantor Kecamatan Mantikulore. Metode yang digunakan dalam penelitian ini yaitu kualitatif dengan pendekatan deskriptif. Penelitian ini melihat proses pengembangan sumberdaya manusia yang dilakukan oleh Camat Mantikulore kepada aparat pemerintahannya. Tahap awal dalam penelitian ini yaitu melakukan penelitian dengan mewawancarai langsung aparat pemerintah kecamatan. Tahap selanjutnya yaitu melihat Implikasi Strategi Pengembangan SDM Terhadap Kualitas Pelayanan di Kecamatan Mantikulore. Adapun hasil penelitian menunjukkan bahwa Strategi pengembangan SDM berdasarkan teori Ndraha (1999), yang mencakup kecerdasan, kreativitas, dan imajinasi, sangat berperan dalam meningkatkan kualitas pelayanan publik di Kecamatan Mantikulore. Kecerdasan pegawai dibina melalui pendidikan dan pelatihan, kreativitas didukung oleh lingkungan kerja inovatif, serta imajinasi diasah lewat visi jangka panjang dan pelatihan soft skill. Penerapan strategi ini meningkatkan modernisasi, keandalan, responsivitas, profesionalisme, empati, dan kepuasan publik, sehingga layak menjadi contoh praktik terbaik bagi wilayah lainnya
Co-Authors sussanti, Sussanti Syukur, M Tinggogoy, Filo Leonardo