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All Journal Jurnal Review Pendidikan dan Pengajaran (JRPP) Journal of Management - Small and Medium Enterprises (SME's)
Warih, Wido Cepaka
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Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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THE INFLUENCE OF THE QUALITY OF HEALTH CLINIC SERVICES ON THE SATISFACTION OF BPJS USER INMATES IN CLASS IIA PURWOKERTO PRISON INSTITUTIONS Nisa, Nabilla Khoerun; Warih, Wido Cepaka
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 1 - May (2025): JOURNAL OF MANAGEMENT (Special Issue) - Correctional Management
Publisher : Universitas Nusa Cendana

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Abstract

This study aims to determine the effect of the quality of health clinic service on the satisfaction of BPJS user inmates at the Class IIA Purwokerto Correctional Institution. The quality of health services is assessed based on eight main dimensions, namely technical competence, access to services, effectiveness, human relations, efficiency, continuity, security, and safety. The sample of this study consisted of 127 prisoners using BPJS who were selected by purposive sampling. The research method used is a quantitative approach with data collection through questionnaires. Data were analyzed using simple linear regression techniques to test the influence between variables of health service quality and inmate satisfaction. The results showed a positive and significant influence between the quality of health clinic services and the satisfaction of BPJS user inmates. Therefore, it is recommended that the Correctional Institution continues to improve health services, especially regarding the convenience of facilities and the competence of medical personnel. Keywords: Service Quality; Prisoner Satisfaction; BPJS
ANALYSIS OF THE IMPLEMENTATION OF THE ASSIMILATION AND EDUCATION FACILITIES PROGRAM IN AN EFFORT TO IMPROVE THE SKILLS OF PRISONERS IN CLASS IIB KAYU AGUNG PRISON Damara, Muhammad Donny; Warih, Wido Cepaka
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 1 - May (2025): JOURNAL OF MANAGEMENT (Special Issue) - Correctional Management
Publisher : Universitas Nusa Cendana

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This study aims to analyze the implementation of the Sarana Assimilasi dan Edukasi (SAE) Program in an effort to improve the skills of prisoners at Class IIB Kayu Agung Correctional Facility. Using qualitative research methods, this study explores the various obstacles faced in implementing the program, focusing on aspects of policy standards, resources, inter-organizational communication, characteristics of implementing agents, economic, social, and political conditions, and attitudes of policy implementers. The results show that there are significant obstacles such as inadequate facilities, lack of trained human resources, and ineffective communication between implementers and prisoners. In addition, unsupportive economic and social conditions as well as less motivating attitudes of implementers also affect the effectiveness of the program. This research is expected to provide insights for the improvement of policies and practices in the implementation of prisoner development programs. Keywords: Assimilation and Education Facilities (SAE) Program; Skills; Prisoners
THE INFLUENCE OF SELF SERVICE TECHNOLOGY ON PRISONER SATISFACTION IN CLASS IIB CILACAP PRISON Hanizah, Putri Farah; Warih, Wido Cepaka
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 1 - May (2025): JOURNAL OF MANAGEMENT (Special Issue) - Correctional Management
Publisher : Universitas Nusa Cendana

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Prisoners in prison have rights that must be fulfilled. Fulfillment of prisoner rights is carried out through services provided by prison officers to prisoners so that prisoners feel satisfied with the service of fulfilling their rights, so that there is no extortion. Self-service technology is one of the renewals of the service system for prisoners in the form of technology to improve the quality of service so that prisoners feel satisfied, and there is no commotion in prison. The formulation of the problem in this study is whether there is an influence of self-service technology on prisoner satisfaction in Class IIB Cilacap Prison. This study aims to determine the effect of self-service technology on prisoner satisfaction in Class IIB Cilacap Prison. The method used in this study is quantitative, with a simple random sampling technique of 200 respondents. The data collection technique was carried out using a questionnaire distributed to prisoners. The data analysis techniques used were the normality test, the simple linear regression test, the significance test, and the determination test. The results of the study showed that there is an influence of self-service technology on prisoner satisfaction. The level of influence given by the self-service technology variable on prisoner satisfaction is 72.9%, while the remaining 27.1% is influenced by other variables. From these results, it can be concluded that there is an influence of self-service technology on prisoner satisfaction at Class IIB Cilacap Prison. Keywords: Self Service Technology; Prisoner Satisfaction; Correctional
THE INFLUENCE OF RELIGIOSITY ON SELF-CONTROL OF PRISONERS IN NARCOTICS CORRECTIONAL INSTITUTIONS CLASS IIA GUNUNG SINDUR Putra Widyaningtyas, Muhammad Naufal Hisyami; Warih, Wido Cepaka
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 1 - May (2025): JOURNAL OF MANAGEMENT (Special Issue) - Correctional Management
Publisher : Universitas Nusa Cendana

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Prisoners with good self-control abilities tend to show positive behavior in prison, while prisoners who are less able to control themselves will experience negative impacts in the form of failure in undergoing the coaching program. The method used in this study is quantitative, with a simple random sample technique of 189 respondents. The data collection technique was carried out using a questionnaire. The results showed that there is an effect of religiosity on prisoners' self-control. The level of influence given by the religiosity variable on prisoners' self-control is 67.5%, while the remaining 32.5% is influenced by other variables not discussed in this study. From these results, it can be concluded that there is a significant influence with a unidirectional (positive) relationship between religiosity and the self-control of prisoners in the Class IIA Narcotics Prison Gunung Sindur. Keywords: Religiousity; Self-Control; Inmates
IMPLEMENTATION OF EMPLOYEE GATHERING PROGRAMME IN IMPROVING THE QUALITY OF COACHING ACTIVITIES IN CORRECTIONAL INSTITUTIONS CLASS IIB TANJUNG PATI Kahfi, Muhibbul; Warih, Wido Cepaka
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 1 - May (2025): JOURNAL OF MANAGEMENT (Special Issue) - Correctional Management
Publisher : Universitas Nusa Cendana

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Abstract

This research focuses on the implementation of the Employee Gathering program in improving the quality of coaching activities at Class IIB Tanjung Pati Correctional Institution. This research aims to analyze the program's implementation and identify the obstacles faced in its implementation. The research method used is a qualitative approach, with interviews, observation, and documentation as data collection techniques. This approach was chosen to understand social interactions and phenomena that occur in prison in depth. The results showed that the Employee Gathering program positively impacted the officers' motivation and morale, as well as strengthened the relationship between officers. In conclusion, the Employee Gathering program has contributed to improving the quality of coaching but requires improvement in the aspects of planning, budget management, and more equitable participation to achieve optimal results. Keywords: Employee Gathering; Quality; Coaching; Correctional Institution
IMPLEMENTASI KEGIATAN REKREASIONAL DALAM UPAYA MENINGKATKAN RASA PERCAYA DIRI ANAK BINAAN DI LPKA KELAS I PALEMBANG Ramadhan, Rizqan Syahru; Warih, Wido Cepaka
Jurnal Review Pendidikan dan Pengajaran Vol. 8 No. 2 (2025): Volume 8 No. 2 Tahun 2025
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jrpp.v8i2.34220

Abstract

Abstrak: Anak binaan merupakan seorang pelanggar hukum sehingga mengakibatkan dirampas kemerdekaannya dengan menempatkan anak binaan di Lembaga Pembinaan Khusus Anak atau LPKA untuk menjalani pembinaan. Anak binaan sama saja seperti anak pada umumnya yang harus diberikan perhatian terhadap tumbuh kembangnya karena anak binaan berada dalam usia potensial dalam perkembangan dan pembentukan karakter. Perampasan kemerdekaan anak dapat memberikan dampak negatif terhadap tumbuh kembang anak yang mengakibatkan anak binaan menjadi tidak percaya diri sehingga rentan untuk mengalami depresi. Maka dari itu, pemenuhan hak anak binaan penting untuk dilaksanakan agar anak binaan dapat membentuk karakter menjadi lebih percaya diri untuk menghindari depresi selama menjalani masa pidananya di LPKA. Salah satu hak yang penting dilaksanakan ialah kegiatan rekreasional yang memiliki beragam jenis kegiatan yang dapat membentuk karakter percaya diri anak binaan. Penelitian ini bertujuan untuk mengetahui pelaksanaan dan hambatan kegiatan rekreasional di LPKA Kelas I Palembang dalam upaya meningkatkan rasa percaya diri anak binaan. Penelitian ini menggunakan metode kualitatif dengan pendekatan deskriptif. Hasil penelitian menjelaskan bahwa pelaksanaan kegiatan rekreasional di LPKA Kelas I Palembang sudah sangat baik terlihat dari komunikasi yang terjalin dengan baik antara anak binaan dan petugas, sumber daya yang cukup dalam menyelenggarakan kegiatan, dan baiknya disposisi yang diperlihatkan petugas serta struktur birokrasi yang jelas dalam menyelenggarakan kegiatan. Walaupun pelaksanaan kegiatan sudah baik, namun masih terdapat beberapa hambatan yang membuat kegiatan rekreasional belum mencapai potensi maksimalnya seperti yang terlihat dalam kegiatan rekreasional yang belum ada jadwal khusus, kurangnya ketersediaan tenaga ahli, fasilitas bangunan yang terbatas, dan anak binaan yang masih menunjukkan ketidaktertarikannya pada suatu kegiatan rekreasional, serta belum adanya SOP khusus untuk setiap kegiatan rekreasional.
Co-Authors Damara, Muhammad Donny Hanizah, Putri Farah Kahfi, Muhibbul Nisa, Nabilla Khoerun Putra Widyaningtyas, Muhammad Naufal Hisyami Ramadhan, Rizqan Syahru