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All Journal JURNAL ADMINISTRASI BISNIS Journal of Education, Humaniora and Social Sciences (JEHSS)
Muliaty, Muliaty
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Economics, Econometrics & Finance Health Professions Public Health Social Sciences

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Profesionalisme, Komitmen Organisasi, Kepuasan Kerja terhadap Kinerja Karyawan PDAM Tirta Kencana Samarinda Muliaty, Muliaty
JURNAL ADMINISTRASI BISNIS (JAB) Vol 11, No 2 (2021)
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.11.2.2021.35565.69-76

Abstract

This study aims to determine the effect of professionalism, organizational commitment, and job satisfaction on the employee performance of PDAM Tirta Kencana, Samarinda City. It is hoped that this research can help find solutions to improve employee performance and service to customers of PDAM Tirta Kencana, Samarinda City. The data analysis method used is path analysis using Partial Least Square (PLS). The research object is the employees of PDAM Tirta Kencana, Samarinda City with a sample size of 60 employees from a population of 150 employees. The results showed that professionalism did not have a significant effect on employee performance and organizational commitment, job satisfaction had an effect on employee performance. PDAM Tirta Kencana must strive to improve the quality of employees through education and training and continue to develop and construct raw water treatment facilities into clean water so that the distribution of clean water distribution from the PDAM to the community can be handled.
Government-Community Collaboration in Promoting Digital Innovation among MSMEs in Makassar City Sahid, Abdul; Malik, Sahruddin; Muliaty, Muliaty; Prima, Universitas Cahaya; Dwiyanti, Andi Amitya Resty
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 2 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), November ( INPRESS)
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i2.2851

Abstract

Digital transformation has become a critical requirement for Micro, Small, and Medium Enterprises (MSMEs) to strengthen competitiveness in the digital economy. This study analyzes government–community collaboration in fostering digital innovation among MSMEs in Makassar City, Indonesia. A qualitative case study was conducted through in-depth interviews, observation, and document analysis involving MSME actors, government officials, and community leaders. The findings indicate that government programs mainly provide regulatory frameworks and resource support, while communities contribute social capital, participation, and locally adaptive practices. MSMEs increasingly use digital platforms for marketing, financial management, and customer networking. However, persistent challenges remain, including limited infrastructure, uneven digital literacy, and fragmented institutional coordination. This study highlights the relevance of collaborative governance in integrating state policies with community initiatives to accelerate MSME digital transformation. The practical implications include the need for more targeted digital literacy training, the establishment of community-based innovation hubs, and long-term partnership models to ensure sustainable digital ecosystems. Theoretically, the study contributes to discussions on governance and digital innovation in developing economies by contextualizing collaborative practices within a mid-sized Indonesian city.
Co-Authors Abdul Sahid, Abdul Dwiyanti, Andi Amitya Resty Malik, Sahruddin Prima, Universitas Cahaya