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BUREAUCRATIC REFORM IN HEALTH SERVICES: 112 CALL CENTER PROGRAM IN PAREPARE CITY Ahmda, Srifatmawati; Azizi, Muhammad; Yusriadi, Yusriadi; Umar, Akmal; Sahid, Abdul
Publikauma : Jurnal Administrasi Publik Universitas Medan Area Vol 8, No 1 (2020): PUBLIKAUMA JUNI
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/publika.v8i1.2695

Abstract

Bureaucratic reform is an effort to renew the system of governance. One form of bureaucratic reform is health services as an effort to maintain and improve health. The type of research used was qualitative, the research location in Parepare City, informants in the study were eight people, namely four service users and four service providers, data explaining techniques with observation, interviews, and documentation. The results of the 112 Call Center program in Parepare City show that the implementation of the application has well implemented, innovation in the process of providing integrated health services to the community offers new ways of service, easy access to services by calling directly to number 112 with 24-hour service for seven days. The concept in this program has touched the people of Parepare City with continuous health services and is easily accessible to all levels of society
Uji hedonik abon sukun (Artocarpus altilis) dengan campuran kerang ale-ale (Metetrix sp) Jumiar, Alfath Desita; Rifkowaty, Encik Eko; Sahid, Abdul
AGRICOLA Vol 14 No 2 (2024): AGRICOLA
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/ag.v14i2.6300

Abstract

Shredded is a type of processed dry food product with a distinctive shape made from meat that is boiled, cut, seasoned, fried and then pressed. This study aims to find out the level of preference of panelists for ale-ale breadfruit shredded products based on color, aroma, taste and texture parameters. This study is an experimental research by making shredded breadfruit mixed with ale-ale with 100% breadfruit treatment as a control, 75% breadfruit mixed with 25% ale-ale as treatment I, breadfruit 50% mixed with 50% ale-ale as treatment II. The acceptance rate of panelists for ale-ale breadfruit shredded products used a hedonic test with taste, aroma, color and texture parameters, with a measurement scale from 1 to 9. The panelists were 30 people who were not trained. Data analysis uses analysis of variance (ANOVA) and continues with the Duncan test if there are differences. Based on the research, shredded fish with 75% breadfruit treatment and 25% ale-ale obtained a better acceptance value, namely 6 based on taste parameters, and texture with an acceptance value of 7.03. Shredded fish with 100% breadfruit treatment obtained a better acceptance score of 6.8 based on color parameters. Meanwhile, the aroma parameters of the third shredded treatment obtained a neutral acceptance value.
Government-Community Collaboration in Promoting Digital Innovation among MSMEs in Makassar City Sahid, Abdul; Malik, Sahruddin; Muliaty, Muliaty; Prima, Universitas Cahaya; Dwiyanti, Andi Amitya Resty
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 2 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), November ( INPRESS)
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i2.2851

Abstract

Digital transformation has become a critical requirement for Micro, Small, and Medium Enterprises (MSMEs) to strengthen competitiveness in the digital economy. This study analyzes government–community collaboration in fostering digital innovation among MSMEs in Makassar City, Indonesia. A qualitative case study was conducted through in-depth interviews, observation, and document analysis involving MSME actors, government officials, and community leaders. The findings indicate that government programs mainly provide regulatory frameworks and resource support, while communities contribute social capital, participation, and locally adaptive practices. MSMEs increasingly use digital platforms for marketing, financial management, and customer networking. However, persistent challenges remain, including limited infrastructure, uneven digital literacy, and fragmented institutional coordination. This study highlights the relevance of collaborative governance in integrating state policies with community initiatives to accelerate MSME digital transformation. The practical implications include the need for more targeted digital literacy training, the establishment of community-based innovation hubs, and long-term partnership models to ensure sustainable digital ecosystems. Theoretically, the study contributes to discussions on governance and digital innovation in developing economies by contextualizing collaborative practices within a mid-sized Indonesian city.