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Penyuluhan Produk Digital Untuk Masyarakat Untuk Meningkatkan Akses Dan Pemanfaatan Teknologi Thomas Afrizal; Han Sulaiman; Rahmatika Rahmatika; Nasrulloh Isnain
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 3 (2026): Mei
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i3.9817

Abstract

. The longer it goes on, the more changes occur in the rapidly evolving world of technology. Humans today are greatly facilitated by activities that are more practical and require less effort. This development occurs in almost all areas of human life, from children to adults. Digital product development can be one solution to improve community welfare. Digital products themselves can take the form of applications, platforms, or systems that can assist people in various aspects of life, such as education, health, economy, and others. However, not everyone in society necessarily knows and understands digital products themselves. Therefore, training and mentoring are needed to increase the community’s digital capacity and develop it according to their needs. Digital product development can also boost the creative economy and open up business opportunities for the community. Therefore, developing digital products can be a strategy to improve community welfare and reduce social inequality. In achieving the objectives of this activity, the implementing team used a counseling/socialization method in an event. The implementing team, acting as tutors, provided knowledge while also assisting the training participants in mastering the training material. This allowed participants to master the material while simultaneously practicing with instructor guidance. The results of this activity show that the partner group, especially the youth organization members, felt happy and helped because they were able to create whatever they focused on in developing a digital product
Pengujian Usability Pada Aplikasi Auto Reply For Messenger Menggunakan SUS Nasrulloh Isnain; Han Sulaiman; Rahmatika Rahmatika
Explorer Vol 1 No 2 (2021): Juli 2021
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/explorer.v1i2.97

Abstract

Marketplace is an important intermediary between sellers and buyers in cyberspace. Marketplace sites are third parties in online transactions. Many resellers use the site to make sales transactions. However, when we engage in online sales, there are many factors that must be considered, one of which is replying to customer chat messages. This is very important in the world of sales even required to respond quickly. The problem is that sometimes resellers have activities other than selling online, so sometimes customer messages are late in responding and even unresponsive. This study aims to determine how effective and efficient it is in handling customers using Chat Bot Messenger. The research method used is blackbox to determine the application function is running well and to evaluate the usability of the system using the System Usability Scale (SUS). The test results produce an average value of 81 which means users like the application that is used because it is able to provide convenience during sales transactions.