Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Indonesian Journal of Economy, Business, Entrepreneuship and Finance (IJEBEF)

PENINGKATAN KINERJA SUMBER DAYA MANUSIA MELALUI ANALISIS MANAJEMEN RISIKO DI CAFE KOPI JELITA KOTA SERANG Salapudin, Salapudin; Lesmana, Ihwan Satria
Indonesian Journal of Economy, Business, Entrepreneurship and Finance Vol. 3 No. 3 (2023): Indonesian Journal of Economy, Business, Entrepreneuship and Finance
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ijebef.v3i3.122

Abstract

Human resources are a crucial element that every company must have. To support the smooth operation of the company, management efforts are needed so that the existing system can be well organized in accordance with the company's goals. This research aims to analyze improving human resource performance through the application of risk management analysis at Cafe Kopi Jelita, Serang City. This research adopts a qualitative approach method with a descriptive research type, utilizing direct interview techniques with managers and direct observation at the location. A qualitative approach and descriptive research were chosen to describe and understand more deeply the context and practices of risk management. Through direct interviews, researchers can interact directly with managers, obtaining contextual information about risk management strategies. Direct on-site observation provides an additional advantage, allowing researchers to dive into the realities of risk management practices directly, providing clearer insight into the implementation of theoretical concepts in real contexts. Using this approach, the research integrates risk management principles to develop strategies that can increase the effectiveness and efficiency of human resource management in the cafe. It is hoped that the results of this research will provide an in-depth view of how risk management analysis can be a valuable tool in improving human resource performance in the context of the cafe industry. The implications of these findings can provide practical guidance for business owners, managers and researchers who are interested in improving human resource management practices amidst the dynamics of the coffee industry
KAJIAN EMPIRIS KEADILAN ORGANISASI, KOMITMEN ORGANISASIONAL, KINERJA KARYAWAN DAN KUALITAS PELAYANAN Saefullah, Encep; Salapudin, Salapudin
Indonesian Journal of Economy, Business, Entrepreneuship and Finance Vol. 4 No. 1 (2024): Indonesian Journal of Economy, Business, Entrepreneuship and Finance
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ijebef.v4i1.132

Abstract

The purpose of this research is to be able to determine and analyze organizational justice towards service quality, organizational commitment to service quality and employee performance towards service quality at PT X Serang. This research used the Structural Equation Model-Partial Least Square (SEM-PLS) approach and involved data collection by distributing questionnaires to 33 employees with a sampling technique using non-probability sampling and assisted by the use of SmartPLS 3.2 software as a data analysis tool. The research results show that the factors of organizational justice, organizational commitment, and employee performance have a positive and significant effect on service quality based on a p-value that is smaller than 0.05