Retno Budi Lestari
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Karakteristik Pati dari Batang Sagu Kalimantan Barat pada Tahap Pertumbuhan yang Berbeda Maherawati Maherawati; Retno Budi Lestari; Haryadi Haryadi
agriTECH Vol 31, No 1 (2011)
Publisher : Faculty of Agricultural Technology, Universitas Gadjah Mada, Yogyakarta, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (903.222 KB) | DOI: 10.22146/agritech.9720

Abstract

Sago (Metroxylon sagu Rottb.) is a potentially starch source crop. However, in West Kalimantan the use of sago is still limited. There is lack information about sago starch characteristics in relation to growth stages of the palm. Therefore, this study was aimed to observe the characteristics of sago starch extracted from the trunk at variatious growth stages. Sago trunks were taken from Sui Bemban and Sui Ambawang villages, Kubu Raya regency, West Kalimantan. They were classified into four different physiological growth stages, namely dewasa (9 yr), jantung (10 yr), rusa (11 yr), and bunga (12 yr old). The starch was extracted in laboratory and then dried at 50 °C. Dried sago starches were analyzed for their chemical compositions (moisture, fat, protein, ash, carbohydrate, fibre, and amylose contents), physical cha- racteristics (colour and the granule form), functional characteristics (water absorpsion, oil absorpsion, swelling power, and solubility). Pasting properties were  characterized by Brabender amylograhpy. Results indicated that chemical composition and physical characteristics of the sago starches extracted from 9-12 year-old trunks were not signifi- cantly differrent. The highest rendement obtained from 10 – 11 year-old trunks. Amylose content was 41.8 % which was categorized as high. Functional characteristics as shown by the amylograph revealed that sago starch has type-C curve. Starch extracted from 9 yr old trunk gave the highest paste viscosity which was the most suitable for for use in product that needs a strong gelling property.ABSTRAKSagu (Metroxylon sagu Rottb.) sangat potensial sebagai sumber pati, namun di Kalimantan Barat pemanfaatan sagu sebagai sumber pati masih terbatas. Belum ada informasi mengenai hubungan tahap pertumbuhan dengan sifat-sifat pati sagu yang dihasilkan. Penelitian ini bertujuan untuk mengetahui karakteristik pati sagu pada beberapa tahap pertumbuhan. Tanaman sagu diperoleh dari Desa Sui Bemban dan Sui Ambawang Kecamatan Kubu Kabupaten Kubu Raya Kali- mantan Barat. Tanaman dikelompokkan menjadi empat fase yaitu dewasa (9 tahun), jantung (10 tahun), rusa (11 tahun), dan bunga (12 tahun). Pati sagu diekstrak di laboratorium kemudian dikeringkan pada suhu 50 °C. Pati kering dianalisa komposisi kimia (kadar air, lemak, protein, kadar abu, karbohidrat, serat kasar, dan amilosa), sifat fisik (warna dan ben- tuk granula), sifat fungsional (daya serap air, daya serap minyak, swelling power, dan solubility). Sifat amilografi dinali- sis dengan Brabender amylograhpy. Hasil penelitian menunjukkan bahwa sifat kimia dan fisik pati sagu yang diekstrak dari batang sagu umur 9-12 tahun tidak berbeda nyata. Batang sagu berumur 10-11 tahun memberi rendemen tertinggi. Kadar amilosa mencapai 41,8 %. Kurva amilografi menunjukkan bahwa pati sagu mempunyai kurva amilogram tipe-C. Pati dari batang berumur 9 tahun menunjukkan ciri viskositas yang tinggi dan yang sangat sesuai untuk
Pengaruh Kualitas Pelayanan, Harga dan Citra Merek terhadap Kepuasan Pelanggan pada Dr. Nora Skincare Kota Palembang Putri, Salsabila Aisyah; Retno Budi Lestari
Journal of Management and Bussines (JOMB) Vol. 7 No. 2 (2025): Journal of Management and Bussines (JOMB)
Publisher : IPM2KPE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/jomb.v7i2.14571

Abstract

This study aims to determine the effect of service quality, price, and brand image on customer satisfaction at dr. Nora Skincare Palembang City. The method used is descriptive research with a quantitative approach, where data is collected through questionnaires with a population of dr. Nora Skincare customers. The research sample consisted of 218 respondents who had undergone treatment at least twice, selected using non-probability sampling techniques. Data analysis was carried out using multiple regression tests, t-tests, F-tests, and R Square. The results showed that service quality, price, and brand image had a positive and significant effect on customer satisfaction. The R Square value of 0.688 indicates that the three factors have an effect of 68.3% on customer satisfaction, with the remaining 31.7% influenced by other factors. The t-test results revealed that each variable, namely service quality (t = 4.972, p < 0.05), price (t = 5.639, p < 0.05), and brand image (t = 7.378, p < 0.05), had a significant effect on customer satisfaction. The F test also showed a significant effect simultaneously with an F count value of 156.973 (p < 0.05). Based on these findings, it is recommended that dr. Nora Skincare improve service quality, maintain competitive prices, and strengthen brand image to increase customer satisfaction. This study is expected to be a reference in developing strategies and further research in the same field.  Keywords: Service Quality, Price, Brand Image, Customer Satisfaction
Pengaruh Kualitas Pelayanan, Citra Merek, Komitmen terhadap Loyalitas Pelanggan Hotel Duta Palembang Terinda, Jenika Pasya; Retno Budi Lestari
Journal of Management and Bussines (JOMB) Vol. 7 No. 2 (2025): Journal of Management and Bussines (JOMB)
Publisher : IPM2KPE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/jomb.v7i2.14572

Abstract

This study aims to analyze the influence of service quality, brand image, and commitment on customer loyalty at Hotel Duta Palembang. The research employs a descriptive quantitative approach with a non-probability sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression tests. The results indicate that service quality, brand image, and commitment have a positive and significant impact on customer loyalty, both partially and simultaneously. The Adjusted R Square value of 65.8% shows that these three variables contribute significantly to customer loyalty. Hotel Duta Palembang is advised to enhance its technology-based complaint system, strengthen its brand image through unique experiences, and maintain a strong commitment to customers. This research can serve as a reference for future studies in developing strategies to improve customer loyalty in the hospitality industry.  Keyword: Service Quality, Brand Image, Commitment, and Customer Loyalty