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Kegiatan Pengabdian Masyarakat pada RT 36 Kelurahan Gunung Samarinda Baru Melalui Kegiatan Renovasi Fasilitas dan Sosialisasi Pembelajaran Yansyah, Deli; Rahmah, Khairunnisa; Haical Syafihi, Syuck; Ilham, Taufik; Adinda Thalia Salsabila, Nurul; Adita Nur Syafitra, Mohammad; Deani Amanda, Nasya; Andrian, Naufal; Atha Arrafi, Muhammad; Azinda Amrizon, Nur; Aryani, Defi
Jurnal Pengabdian Kepada Masyarakat Patikala Vol. 5 No. 2 (2025): Jurnal PkM PATIKALA
Publisher : Pusat Pengembangan Pendidikan dan Bakat Indonesia/Education and Talent Development Center of Indonesia (ETDC Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51574/patikala.v5i2.3744

Abstract

The Student Service Program (PMMD) Group D2 in RT 36, Gunung Samarinda Baru Subdistrict, Balikpapan City, aimed to improve community welfare through educational and environmental approaches. The program included educational sessions for children at the Al-Qur’an Education Center (TPA) focusing on basic mathematics and English, the construction of segregated waste bins to support waste management, and the renovation of the neighborhood security post (poskamling) to serve as a cleaner and more functional community facility. The implementation methods involved field observations, interviews with residents and the local RT head, and participatory approaches in carrying out the initiatives. The results showed improved understanding among children, increased community awareness of environmental hygiene, and the revitalization of the security post’s function. This program demonstrates a tangible contribution to community empowerment and serves as a model for locally driven community engagement.
Evaluation of User Acceptance and Experience of the Coretax System Among Corporate Taxpayers in Indonesia Rahmah, Khairunnisa; Yansyah, Deli; Prabowo, Agung
Sebatik Vol. 29 No. 2 (2025): December 2025
Publisher : STMIK Widya Cipta Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46984/sebatik.v29i2.2686

Abstract

The rapid digital transformation in public administration has encouraged the Direktorat Jenderal Pajak (DJP) of Indonesia to implement the Coretax system as part of its modernization agenda for tax administration. This study aims to evaluate the level of user acceptance and experience of the Coretax system among corporate taxpayers in Indonesia using the Technology Acceptance Model (TAM) approach. The research focuses on examining the relationships between perceived ease of use (PEOU), perceived usefulness (PU), behavioral intention (BI), and use behavior (UB), with an additional variable (usage barriers) to explore external factors that may hinder technology adoption. The study employed a quantitative method involving a survey of 136 corporate taxpayers who actively use Coretax. Data were analyzed using descriptive statistics, regression analysis, and mediation testing through the PLS-SEM approach. The results indicate that all primary hypotheses (H1–H5b) are significantly supported (p < 0.05). PU emerged as the most dominant factor influencing BI and UB, while PEOU plays a significant role in shaping PU and BI. Behavioral intention acts as a full mediator between users’ perceptions and actual usage behavior. Moreover, perceived usage barriers negatively affect both PEOU and BI. These findings validate TAM within the Indonesian digital taxation context and highlight that successful Coretax implementation depends not only on system usability and benefits but also on continuous technical support and user training to ensure a positive digital experience.