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Citizens Relationship Management (CRM) in Jakarta: Does its work or not? Salsabila, Lubna; Dzinnun, Yusriah; Nurmandi, Achmad; Purnomo, Eko Priyo
ijd-demos Volume 2 Issue 3 December 2020
Publisher : HK-Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37950/ijd.v2i3.64

Abstract

AbstractLevel of citizen participation has increased in the advent of digital government. A significant change in participation behavior through the Government's web 3.0 platform occurred in 2017, right after the Government of DKI Jakarta decided to move to the new web 4.0 platform without removing the previous one. Findings revealed that there is an overlapping and confusion in the community since both platforms are still running in the same time. However, there has been a significant drop in the level of e-participation on the web 3.0 platform, and yet based on the number of reports, there is no indication that the community has moved to the web 4.0 platform. This academic paper will analysis either the implementation of the new platform is a good idea or not by comparing the data gathered from the government Citizens Relationship Management (CRM) platform and the previous platform. Data gathered were analyzed by referring to sustainable and replicability aspect. Moreover, a policy analysis on prior and subsequently the changes are needed to examine either a new policy would lead to a better good governance practiceKeywords:  e-government, integrated governance, smart city, DKI jakarta AbstrakTingkat partisipasi masyarakat meningkat dengan munculnya pemerintahan digital. Perubahan signifikan pada perilaku partisipasi melalui platform web 3.0 Pemerintah terjadi pada tahun 2017, tepat setelah Pemerintah DKI Jakarta memutuskan untuk pindah ke platform web 4.0 baru tanpa menghapus yang sebelumnya. Temuan mengungkapkan bahwa ada tumpang tindih dan kebingungan di komunitas karena kedua platform masih berjalan dalam waktu yang bersamaan. Namun, telah terjadi penurunan yang signifikan pada tingkat partisipasi elektronik pada platform web 3.0, namun berdasarkan jumlah laporan, tidak ada indikasi bahwa komunitas telah berpindah ke platform web 4.0. Makalah akademik ini akan menganalisis apakah implementasi platform baru itu ide yang baik atau tidak dengan membandingkan data yang dikumpulkan dari platform Citizens Relationship Management (CRM) pemerintah dan platform sebelumnya. Data yang terkumpul dianalisis dengan mengacu pada aspek keberlanjutan dan replikasi. Selain itu, analisis kebijakan tentang perubahan sebelumnya dan selanjutnya diperlukan untuk memeriksa apakah kebijakan baru akan mengarah pada praktik tata kelola yang lebih baik.Kata kunci: e-government, pemerintahan terintegrasi, smart city, DKI jakarta
From global trends to local realities: understanding women's political involvement for Indonesia's democratic progress Dzinnun, Yusriah; Jubba, Hasse; Azhar, Muh; Qodir, Zuly
Otoritas : Jurnal Ilmu Pemerintahan Vol 14, No 1 (2024): (April 2024)
Publisher : Department of Government Studies Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/ojip.v14i1.14181

Abstract

The urgency of this research lies in the need to understand the trends, contributions, and dynamics of women's political participation globally. This article aims to map studies that focus on women's political participation. Research methods include bibliometric analysis with data sources from the Scopus database. The study's findings reflect significant growth in women's political participation research, especially in recent years, with distribution varying by country and research theme. The research findings also show that although there are themes that have received attention, there are still areas that need to be explored further, such as intersectionality, gender equality, gender, and the impact of social media that provide insight into the complexity of women's political participation issues. This study recommends the need for increased research and local understanding of the factors influencing women's political participation in Indonesia to strengthen women's role in politics by learning from other countries that have successfully implemented inclusive policies. In addition, by involving various parties, including the government, research institutions, and civil society, Indonesia can create an environment that supports, empowers, and encourages women's political participation optimally. The implications of these findings not only help shape academic discourse, but also lay the foundation for concrete efforts to achieve gender equality and women's empowerment in the wider political sphere.
From global trends to local realities: understanding women's political involvement for Indonesia's democratic progress Dzinnun, Yusriah; Jubba, Hasse; Azhar, Muh; Qodir, Zuly
Otoritas : Jurnal Ilmu Pemerintahan Vol. 14 No. 1 (2024): (April 2024)
Publisher : Department of Government Studies, Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/ojip.v14i1.14181

Abstract

The urgency of this research lies in the need to understand the trends, contributions, and dynamics of women's political participation globally. This article aims to map studies that focus on women's political participation. Research methods include bibliometric analysis with data sources from the Scopus database. The study's findings reflect significant growth in women's political participation research, especially in recent years, with distribution varying by country and research theme. The research findings also show that although there are themes that have received attention, there are still areas that need to be explored further, such as intersectionality, gender equality, gender, and the impact of social media that provide insight into the complexity of women's political participation issues. This study recommends the need for increased research and local understanding of the factors influencing women's political participation in Indonesia to strengthen women's role in politics by learning from other countries that have successfully implemented inclusive policies. In addition, by involving various parties, including the government, research institutions, and civil society, Indonesia can create an environment that supports, empowers, and encourages women's political participation optimally. The implications of these findings not only help shape academic discourse, but also lay the foundation for concrete efforts to achieve gender equality and women's empowerment in the wider political sphere.
Mengatasi Kesulitan Menulis Artikel Ilmiah Melalui Kegiatan Academic Writing Series Jubba, Hasse; Saka, Putri Ananda; Qodir, Zuly; Hidayati, Mega; Pabbajah, Mustaqim; Dzinnun, Yusriah
Nawadeepa: Jurnal Pengabdian Masyarakat Volume 2, No 3 (2023): September
Publisher : Pencerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58835/nawadeepa.v2i3.229

Abstract

The difficulty of writing and publishing scientific articles in reputable journals is something that is often experienced by academics, especially in universities. Various difficulties are experienced, ranging from language, time, cost, and access to literature expressed by those who have been difficult to realize their obligations. This Academic Writing Series (AWS) activity aims to not only increase the knowledge of academics about the world of writing, but also share strategies so that they are more likely to write and publish their scientific articles. This activity is carried out online through zoom meetings for 10 meetings held every week. Participants responded well to AWS activities as indicated by statements regarding the organization and materials presented. From this activity, it is known that the basic needs of academics regarding writing strategies and scientific publications still need to be improved. Academics' knowledge of how to write easily and effectively is also still limited. AWS activities framed in community service emphasize that various strategies are needed in an effort to improve the writing skills of academics so that they are able to disseminate their research results more widely through publications in reputable journals. This activity is only carried out through online media so it needs to be complemented by face-to-face meetings so that interaction can be maximally realized both between presenters and participants and among fellow academics involved in this AWS activity