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All Journal JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) Journal of Economics and Business UBS Journal of Comprehensive Science Jurnal Ekonomi dan Bisnis Digital INTERNATIONAL JOURNAL OF ECONOMICS AND MANAGEMENT REVIEW Jurnal REKOMEN (Riset Ekonomi Manajemen) Relasi : Jurnal Ekonomi Proceeding of International Conference on Humanity Education and Society conomics Learning Experience & Social Thinking Education Journal
Chandra Kirana, Kusuma
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Languange, Linguistic, Communication & Media Library & Information Science Social Sciences Other

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Journal : INTERNATIONAL JOURNAL OF ECONOMICS AND MANAGEMENT REVIEW

 1 
The Influence of Quality of Work Life (QWL) and Employee Engagement on Organizational Citizenship Behavior (OCB) of Dalmas Members of Ditsamapta Polda DIY with Resistance to Change as A Moderating Variable Dwi Rismanto, Lukman; Chandra Kirana, Kusuma; Subiyanto, Didik
INTERNATIONAL JOURNAL OF ECONOMICS AND MANAGEMENT REVIEW Vol 3 No 1 (2025): Current Issue 7
Publisher : SMARTINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58765/ijemr.v3i1.246

Abstract

Purpose - The objective of this research is to investigate how Employee Engagement impacts Organizational Citizenship Behavior (OCB) with Resistance to Change as a moderating factor among Dalmas Ditsamapta Polda DIY personnel. The study utilizes a quantitative method with Structural Equation Modeling (SEM) for analysis. Participants were selected through purposive sampling, focusing on Dalmas Ditsamapta Polda DIY personnel who are at least 18 years old. Data were collected through a Likert scale-based questionnaire and analyzed using WarpPLS version. Design/methodology/approach - This study employs a quantitative research design, using Structural Equation Modeling (SEM) for data analysis. Participants were selected through purposive sampling, focusing on Dalmas Ditsamapta Polda DIY personnel aged 18 and above. Data collection was conducted via a Likert scale-based questionnaire, and analysis was performed using WarpPLS version. Originality -  This research contributes to the existing literature by examining the role of Employee Engagement in influencing Organizational Citizenship Behavior (OCB) within a police institution, with Resistance to Change as a moderating factor. The study enriches theoretical discussions on OCB, particularly in the context of law enforcement. Findings and Discussion - The results showed that: (1) Quality of Work Life (QWL) has a significant effect on OCB, where a comfortable and supportive work environment can increase personnel's voluntary work behavior, including willingness to work overtime. (2) Employee Engagement does not have a significant effect on OCB, which indicates that the company's lack of communication and involvement with personnel leads to low appreciation and work motivation. (3) Resistance to Change is shown to moderate the relationship between QWL, Employee Engagement, and OCB. Personnel facing new regulations often feel anxious and are encouraged to improve skills through collaboration between team members. Conclusion - This research provides a theoretical contribution to the study of OCB, particularly in police institutions. It highlights the importance of increasing personnel engagement and building a supportive work environment to foster more positive work behaviors. Further research is encouraged to explore different variables and analysis methods to gain broader insights into the factors that influence OCB.
Why Resilient Leadership Fails to Enhance Employee Performance Mujiono, Arief; Chandra Kirana, Kusuma; Hadi, Syamsul
INTERNATIONAL JOURNAL OF ECONOMICS AND MANAGEMENT REVIEW Vol 3 No 2 (2025): Current issue 8
Publisher : SMARTINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58765/ijemr.v3i2.273

Abstract

Purpose - This study aims to examine the direct influence of Resilient Leadership on Employee Performance in the local public sector. Design/methodology/approach - A quantitative approach was applied, using data from 100 employees in one of the government offices in Indonesia. Data were collected through questionnaires and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS), which included instrument testing, model fit evaluation, hypothesis testing, and mediation. Originality -  This study contributes to the field of leadership and human resource management by emphasizing the limitations of relying solely on Resilient Leadership to improve employee outcomes. Findings and Discussion - Resilient Leadership does not have a significant direct effect on Employee Performance. This indicates that the role of resilient leadership requires the support of other factors to enhance employee performance effectively. Conclusion - The study provides insights that relying solely on resilient leadership is insufficient to drive employee performance, particularly in government institutions that face structural limitations and strict regulations.
Enhancing Service Recovery: How Human Capital Drives Performance with Employee Commitment as a Mediator Saputra, Wawan Ari; Hadi, Syamsul; Chandra Kirana, Kusuma; yanuar iswantoro, ibnu; Ashakah, Felix Onoriode
INTERNATIONAL JOURNAL OF ECONOMICS AND MANAGEMENT REVIEW Vol 2 No 2 (2024): Current issue 5
Publisher : SMARTINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58765/ijemr.v2i2.199

Abstract

Purpose - The purpose of this study was to analyze the impact of human capital on service recovery performance through employee commitment. Design/methodology/approach - The study took place in Sleman Regency and focused on an employee at RSUP Dr. Sardjito. The sampling technique used was the Numogram Harry King's Formula method. Data analysis was descriptive. The analysis tool employed was Partial Least Square (PLS) analysis using SmartPLS 3.2.9 software, with Bootstrapping used for mediation analysis. Findings and Discussion - The study's findings show that human capital positively impacts service recovery performance and employee commitment. Employee commitment also positively affects service recovery performance and can act as a mediator between human capital and service recovery performance. Originality - The originality of this research lies in its comprehensive examination of the interrelationships between human capital, employee commitment, and service recovery performance within the healthcare sector.
Co-Authors Ashakah, Felix Onoriode Asmarani, Putri Candra Dwi Rismanto, Lukman Fortuna, Ayu Syuga Gunarso, Pramana Hanggoro Agung Nugroho, Erwin Henny Welsa Juwarso, Juwarso Kartika Wati, Setiani Kurniawati Widodo, Erry Mujiono, Arief Nurul Arifin Prayekti Prayekti, Prayekti Saputra, Wawan Ari Setyaji, Meirino Soekatja Adji, Agung Sri Rahayuningsih Subiyanto, Didik Syamsul Hadi Wargiatno yanuar iswantoro, ibnu