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Analysis of Covid-19 Export-Import and Business Obstacles between Indonesia and Japan Hetami, Adietya Arie; Aransyah, Muhammad Fikry; Putri, Aprillia Pratiwi; Annisafazzahra, Annisafazzahra; Nurhidayah, Aprianti
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.3773

Abstract

This paper aims to determine how Covid-19 affects import-export activities and the business between Indonesia and Japan. The method used to collect data is a qualitative method through literature study, namely by collecting and conducting a review of literature, documents, and the results of previous relevant studies. The data obtained from several sources are data on GDP (Gross Domestic Product) and data on exports and imports of the country concerned. In conducting the analysis, the technique used is data reduction, displaying data through graphs and tables and drawing conclusions from the data that has been obtained. The results are that some decreases and increases occurred during 2019-2021. However, the most significant decline occurred when Indonesia and Japan underwent a policy lockdown. The efforts to avoid the Covid-19 outbreak have significantly impacted the two countries' economic activities, dependent on export and import activities. However, the situation returned to normal due to the efforts made by both countries to restore the economy.
Pengaruh E-Servqual dan Brand Image Terhadap E- Satisfaction pada Pelanggan Shopee.id Tahun 2023 Annisafazzahra, Annisafazzahra; Andriana, Ana Noor
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i2.5005

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh e-servqual dan brand image terhadap e-satisfaction di Shopee.Id. Penelitian ini menggunakan pendekatan kuantitatif dengan metode deskriptif dan kausal, serta menggunakan sampel non probability samplingdengan teknik pengambilan sampel purposive sampling. Jumlah sampel yang digunakan sebanyak 100 responden melalui kuesioner. Teknik analisis data yang digunakan dalam penelitian ini yaitu uji validitas, reliabilitas, asumsi klasik dan analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa secara parsial e-servqual maupun brand image memiliki pengaruh positif dan signifikan terhadap e-satisfaction pada pengguna Shopee.Id. Secara simultan terdapat pengaruh e-servqual dan brand imageterhadap e-satisfaction. Selain itu, Hubungan e-servqual dan brand image terhadap e-satisfaction menunjukkan korelasi yang sangat kuat, menegaskan pentingnya kedua faktor tersebut dalam memengaruhi e-satisfaction.