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PENGARUH KUALITAS PELAYANAN, PENETAPAN HARGA DAN PROMOSI TERHADAP KEPUASAN KONSUMEN PADA J&T EXPRESS KARAWACI KOTA TANGERANG Agustina, Bella; Ferry Bastian, Asep; Sukaesih, Imas
EKONOMI BISNIS Vol. 27 No. 2 (2021): EKONOMI BISNIS
Publisher : Universitas Islam Syekh-Yusuf

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33592/jeb.v27i2.2131

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan, penetapan harga, dan promosi terhadap kepuasan konsumen pada J&T Express Karawaci Kota Tangerang. Pengumpulan data dilakukan melalui penyebaran kuisioner pada 96 konsumen J&T Express Karawaci Kota Tangerang. Analisis data ini menggunakan bantuan SPSS versi 25. Teknik sampling menggunakan sampling incidental, yaitu bagian dari teknik nonprobability sampling dengan rumus Lameshow dan teknik pengujian data yang dilakukan dalam penelitian ini meliputi uji validitas, uji reabilitas, uji normalitas, uji multikolinearitas, uji heteroskedastisitas, uji korelasi berganda, uji regresi berganda dan uji determinasi. Hasil analisa secara parsial pengaruh kualitas pelayanan terhadap kepuasan konsumen menghasilkan nilai signifikan sebesar 0,066<0,05 maka Ha diterima dan Ho ditolak. Pengaruh penetapan harga terhadap kepuasan konsumen menghasilkan nilai signifikan sebesar 0,050<0,05 maka Ha diterima dan Ho ditolak. Pengaruh promosi terhadap kepuasan konsumen menghasilkan nilai signifikan sebesar 0,005<0,05 maka Ha diterima dan Ho ditolak. Secara simultan pengaruh kualitas pelayanan, penetapan harga dan promosi terhadap kepuasan konsumen mempunyai nilai signifikan sebesar 0,000<0,05 maka Ha diterima dan Ho ditolak.
Metode Analytical Hierarchy Process Dalam Menentukan Supplier WE Bakery Agustina, Bella; Ramanda, Kresna; Rusman, Arief; Sikumbang, Erma Delima; Sukmana, Sulaeman Hadi
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 6, No 1 (2022): EDISI MARET
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v6i1.426

Abstract

Determining suppliers is important to support company performance, because determining the wrong supplier can cause harm to the company. Then the Analytical Hierarchy Process method is considered appropriate and appropriate for research related to problems in determining or selecting suppliers. By determining the right and optimal supplier using this AHP method, the company can select and evaluate suppliers so that the company can determine the appropriate criteria and alternative suppliers. Then the results are obtained that Arasari is considered the most appropriate to be a supplier with the highest weight gain priority of 0.427 or 42.7%, the second Lavanda Brownies of 0.291 or 29.1% and the third is Durian Orchid of 0.282 or 28.2%. While the results obtained through calculations using expert choice, explained that Arasari remained in first place with a value of 45.9% then Lavanda Brownies with a value of 29.7% and there was only a slight difference with Durian Orchid who obtained a percentage value of 24 4%. So based on these results, it can be seen that there is no difference in the order of global priorities for the total ranking goals obtained between manual data processing with the help of expert choice
Description of Science Teacher Readiness in Implementing Independent Curriculum at SMAN 1 Pulau Maya Agustina, Bella; Enawaty, Eny; Ifriany, Andi; Hairida, Hairida; Erlina, Erlina
Hydrogen: Jurnal Kependidikan Kimia Vol 12, No 5 (2024): October 2024
Publisher : Universitas Pendidikan Mandalika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/hjkk.v12i5.13120

Abstract

This study aims to evaluate the readiness of science teachers at State Senior High School (SMAN) 1 Pulau Maya in implementing the Merdeka Curriculum, with a focus on understanding the curriculum and readiness in developing teaching modules. The method used is descriptive qualitative, with data collection through observation, interviews, and documentation of three science teachers (Chemistry, Biology, and Physics). The results showed that the teachers' understanding of the curriculum reached excellent scores, namely 100 for Chemistry, 100 for Biology, and 93.8 for Physics, with an average of 98. However, their readiness in preparing teaching modules was at a sufficient level, with a percentage of 55% for Chemistry, 67% for Biology, and 72% for Physics, an average of 65% thus classified as ready. In conclusion, although science teachers have understood the curriculum well, there is still a need to improve their readiness in preparing teaching modules in order to carry out the learning process optimally.
Metode Analytical Hierarchy Process Dalam Menentukan Supplier WE Bakery Agustina, Bella; Ramanda, Kresna; Rusman, Arief; Sikumbang, Erma Delima; Sukmana, Sulaeman Hadi
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 6, No 1 (2022): EDISI MARET
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v6i1.426

Abstract

Determining suppliers is important to support company performance, because determining the wrong supplier can cause harm to the company. Then the Analytical Hierarchy Process method is considered appropriate and appropriate for research related to problems in determining or selecting suppliers. By determining the right and optimal supplier using this AHP method, the company can select and evaluate suppliers so that the company can determine the appropriate criteria and alternative suppliers. Then the results are obtained that Arasari is considered the most appropriate to be a supplier with the highest weight gain priority of 0.427 or 42.7%, the second Lavanda Brownies of 0.291 or 29.1% and the third is Durian Orchid of 0.282 or 28.2%. While the results obtained through calculations using expert choice, explained that Arasari remained in first place with a value of 45.9% then Lavanda Brownies with a value of 29.7% and there was only a slight difference with Durian Orchid who obtained a percentage value of 24 4%. So based on these results, it can be seen that there is no difference in the order of global priorities for the total ranking goals obtained between manual data processing with the help of expert choice