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THE EFFECT OF PERCEIVED USEFULNESS AND PERCEIVED EASE OF USE WHATSAPP ON EMPLOYEE ENGAGEMENT AND EMPLOYEE PERFORMANCE Dedi Iswanto; Ahadiat, Ayi; Ribhan, Ribhan
International Journal of Economics, Business, and Entrepreneurship Vol 4 No 2 (2021): IJEBE July - December 2021
Publisher : FEB - Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/ijebe.v4i2.78

Abstract

Various studies were conducted to reveal two important and interesting things from employees, namely employee engagement and employee performance. This study aims to observe the effect of using WhatsApp among employees on employee engagement and employee performance. Two main variables of the Technology Acceptance Model theory, namely perceived usefulness and perceived ease of use are used as independent latent variables on employee engagement and employee performance which are the dependent variables. The respondents used in this study are 142 peoples, all of whom are the employees at state universities in Lampung. Partial Least Squares-Structural Equation Modeling (PLS-SEM) analysis are used to examine the structure model and the influence between latent variables and to test the hypothesis. The validity and reliability tests show valid and reliable results. The results show that in the use of WhatsApp, perceived ease of use is an important variable and is statistically proven to significantly affect employee engagement and employee performance. Meanwhile, the two TAM variables have also been shown to have a significant effect on employee engagement.
Transformasi Mutu Pendidikan melalui Kepemimpinan Sekolah yang Visioner Rahayu, Siti Rahayu; Dedi Iswanto; Afitrianingsi; Nadia Khoirunisa; Mutiara Alfi; Nadia Zeniarti; Nurbaiti Oktasari
Eksponen Vol. 15 No. 2 (2025): Eksponen: Volume 15 Nomor 2 Tahun September 2025
Publisher : Universitas Muhammadiyah Kotabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47637/eksponen.v15i2.1775

Abstract

The quality of education in Indonesia continues to face numerous challenges, particularly at the school level, where disparities in resources and management affect learning outcomes. In this context, the visionary leadership of school principals emerges as a critical factor in driving sustainable improvements and transformative change. This study aims to explore how visionary leadership enhances educational quality and to identify the key characteristics and strategies principals use to effectively lead change. Utilizing a descriptive qualitative approach, data were collected through in-depth interviews and participatory observations conducted at SMKS 17 Sukoharjo. The findings reveal that visionary principals transcend traditional administrative roles, positioning themselves as inspirational instructional leaders who actively foster collaboration among staff, promote pedagogical innovation, and enhance teacher professionalism. They also cultivate inclusive and meaningful learning environments that empower students as active participants in their education. Such leadership effectively bridges national education goals with the unique needs of the school community, fostering a shared awareness of quality education as a moral and social responsibility. Visionary principals demonstrate the ability to anticipate future challenges, adapt to evolving circumstances, and guide their schools toward long-term success. Therefore, strengthening visionary leadership through targeted development programs is essential, preparing principals to lead with clarity, purpose, and a continuous commitment to improvement in an ever-changing educational landscape.