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PENGARUH VARIASI PRODUK, PRODUCT KNOWLEDGE DAN CONTENT MARKETING TERHADAP MINAT BELI BUTUHBAJU Lazuardi, Mohammad Isma; Kaihatu, Thomas Stefanus
PERFORMA Vol. 6 No. 4 (2021): performa
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/jp.v6i4.2556

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh variasi produk, product knowledge, dan content marketing terhadap minat beli ButuhBaju. Variabel yang digunakan dalam penelitian ini adalah variasi produk, product knowledge, dan content marketing sebagai variabel bebas dan minat beli sebagai variabel terikat. Metode yang digunakan adalah kuantitatif regresi linear berganda. Sampel yang digunakan dalam penelitian ini menggunakan metode non probability sampling dengan teknik purposive sampling dan sampel berjumlah 140 responden. Teknik pengumpulan data dalam penelitian ini dilakukan dengan membagikan kuesioner yang menggunakan skala likert. Berdasarkan hasil analisis data, dapat disimpulkan bahwa variabel variasi produk, product knowledge, dan content marketing berpengaruh positif secara parsial dan simultan terhadap minat beli ButuhBaju. Kata kunci: Variasi Produk, Product Knowledge, Minat Beli, Content Marketing
THE EFFECT OF BRAND IMAGE AND PRICE ON CUSTOMER SATISFACTION AND THE IMPACT ON CUSTOMER LOYALTY OF HAIYUM COFFEE Lazuardi, Mohammad Isma; Sutanto, J.E.
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7 No 4 (2023): IJEBAR, Vol. 7 Issue 4, December 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i4.11115

Abstract

This research aims to determine the effect of brand image and price on customer loyalty through customer satisfaction with Haiyum Coffee as the object of research. The variables used in this study are brand image and price as independent variables, customer satisfaction as a mediating variable and customer loyalty as the dependent variable. The method used is quantitative mediation. The sample used in this study used a non-probability sampling method with a purposive sampling technique and a sample of 120 respondents. Data collection techniques in this study were carried out by distributing questionnaires using a Likert scale. Based on the results of data analysis, it can be concluded that brand image has a significant effect on customer loyalty, brand image has a significant effect on customer satisfaction, price has a significant effect on customer loyalty, price has a significant effect on customer satisfaction, and customer satisfaction has a significant effect on customer loyalty. In addition, there is mediation in the relationship between brand image and customer loyalty through customer satisfaction, and mediation occurs in the relationship between price and customer loyalty through customer satisfaction.