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Optimalisasi Pelayanan Publik di Nagari Sontang Cubadak Kecamatan Padang Gelugur Kabupaten Pasaman Anwar, Ismail; Malau, Hasbullah
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 1 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i1.253

Abstract

This study is to describe the optimization of public services in Nagari Sontang Cubadak, Padang Gelugur District, Pasaman Regency. The background of this study is because there are still many people who experience obstacles when accessing services in Nagari Sontang Cubadak. The purpose of this study is to determine the optimization of public services in Nagari Sontang Cubadak and to determine the inhibiting factors for optimizing public services in Nagari Sontang Cubadak. The research method used is a qualitative approach using a descriptive method. Informants in this study were selected using purposive sampling techniques. This study uses data collection techniques in the form of observation, interviews and documentation. This study uses the Hotniar Siringo-ringo theory which focuses on optimization of objectives, alternative decisions, and limited resources. The village government has made three alternative decisions, namely improving the skills and training of officers, providing information boards, and weekly evaluations. However, these three alternative decisions have not been able to overcome the service problems in Nagari Sontang Cubadak as a whole. Factors Inhibiting Service Optimization include limited human resources, limited budget, lack of socialization and information regarding service procedures, lack of training for officers, and low participation in providing input on services.
Review: Medication Error in Prescribing and Dispensing Phases on Outpatient: Review: Medication error dalam fase peresepan dan dispensing pada Pasien Rawat Jalan Anwar, Ismail; Sinala, Santi; Nurisyah, Nurisyah; Adhayanti, Ida; Dewi, Sisilia Teresia Rosmala
Jurnal Farmasi Galenika (Galenika Journal of Pharmacy) (e-Journal) Vol. 8 No. 1 (2022): (March 2022)
Publisher : Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/j24428744.2022.v8.i1.15800

Abstract

Background: A medication error is defined as "any preventable event that may cause or lead to inappropriate medication use or patient harm while the medication is in the control of the healthcare professional, patient, or consumer." A medication error might occur at any point during the medication-use process, such as when prescribing the medicines, during dispensing, and when the drug is taken by the patient. Objectives: This review focusing on the types of medication errors (MEs) which commonly occurs during prescribing and dispensing phase on the outpatient in Indonesia. Material and Methods: Articles related to MEs during prescribing and dispensing phase were collected from DOAJ (Directory of Open Access Journals) and google scholar. The articles were reviewed and analyze to draw conclusions about the common type of MEs mostly occured on the outpatients. There were 10 articles (2003-2020) that have been reviewed, covering the types of MEs, MEs incidents and how to reduce the number of MEs incident. Results: Based on the reviewed articles, MEs commonly occured in the prescribing phase were incomplete data of patient's on the prescription include address, born date, weight and gender; unclear information on the prescription including, dosage, route of adminstration, illegible writing; uncomplete data on the doctor's information such as the practise license number wasn't listed, and there were no information on medicine interactions. MEs occured during dispensing phase were uncomplete data on the information about how to use, time of using, indication, the amount of the drug given, the side effects, the storage instruction, the strength or the doses of medicine, error in writing etiquette, error in compounding as well as there was no information related what to do if the patient forgot to take the medicines.