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All Journal International Journal of Electrical and Computer Engineering PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic JSI: Jurnal Sistem Informasi (E-Journal) Infotekmesin Madani : Indonesian Journal of Civil Society AKSELERASI: Jurnal Ilmiah Nasional Jurnal Abdimas Prakasa Dakara Jurnal Pustaka Mitra : Pusat Akses Kajian Mengabdi Terhadap Masyarakat Jurnal Sistem Informasi Triguna Dharma (JURSI TGD) Jurnal Pengabdian Mitra Masyarakat (JPMM)
Eka Tripustikasari
Universitas Amikom Purwokerto
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Library & Information Science Mechanical Engineering Medicine & Pharmacology Public Health Social Sciences Other

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User Satisfaction Analysis of Online Public Access Catalog Using End User Computing Satisfaction Method Dista Trianisfi; Nurfaizah Nurfaizah; Eka Tripustikasari
PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Vol. 9 No. 1 (2021): Maret 2021
Publisher : LPPM Universitas Islam 45 Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/piksel.v9i1.2493

Abstract

Libraries are organizations with the activities of collecting, processing, disseminating, preserving, and presenting information that in which the Online Public Access Catalog (OPAC) have been widely adopted. However, the analysis of OPAC satisfaction is still rare. This study discusses the analysis of user satisfaction of OPAC. This study aims to determine the effect of content dimensions, accuracy, format, ease of use, and timeliness using the End User Computing Satisfaction (EUCS) method, a method for measuring the level of user satisfaction of a system. SPSS software was used to analyze user satisfaction. Sig. value of the content variable is greater than 0.1 (0.667), hence the hypothesis zero (H0) is accepted. It means that the content variable has no effect on user satisfaction. Sig. value for the accuracy variable is less than 0.1 (0.009), hence the H0 is rejected. Therefore, the accuracy variable has an effect on user satisfaction. Sig. value of the format variable is less than 0.1 (0.054), hence H0 was rejected, implying that the format variable has an effect on user satisfaction. Sig. value of the ease of use variable is greater than 0.1 (0.700), hence H0 is accepted, meaning that the ease of use variable has no effect on user satisfaction. Sig. value of the timeliness variable was 0.120 (> 0.1), hence H0 is accepted. Therefore, the timeliness variable has no effect on user satisfaction.
Co-Authors Abednego Dwi Septiadi Adityo Nugroho Dista Trianisfi Faridatun Nida Fiby Nur Afiana Fiby Nur Afiana Ganjar Ndaru Ikhtiagung Hendra Marcos Ika Romadoni Yunita Lili Dwi Rahmawati Linda Perdana Wanti Muhamad Awiet Wiedanto Prasetyo Muhamad Bintang Cakrakencana Nur Asysyifa Febrianti Nur Wachid Adi Prasetya Nurfaizah Ratih Hafsarah Maharrani Salsa Billa Zulmi Zettira Sarmini - Sarmini Taqwa Hariguna Wildan Razzaq Pratama Zanuar Rifai Zhafira Atika Anggraini