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CONTRADICTIONS ECONOMIC GROWTH& INVESTOR EXIT IN INDONESIA Chandra Hendriyani
AdBispreneur : Jurnal Pemikiran dan Penelitian Administrasi Bisnis dan Kewirausahaan Vol 1, No 1 (2016): AdBispreneur : Jurnal Pemikiran dan Penelitian Administrasi Bisnis dan Kewirausa
Publisher : Departemen Ilmu Administrasi Bisnis, Fakultas Ilmu Sosial dan Ilmu Politik, UNPAD

Slowing global economic growth and a decline in the level of trust business institutions in the Euro Area and the United Kingdom to Indonesia contributed to an economic slowdown in Indonesia. Although economic growth in Indonesia alone to increase, but it can not support the climate of the industry that is conducive and increasing purchasing power, as is still needed "invisible hand" of the government to minimize the "Transaction Cost" and "Relational Contract" and wages rill employees decreased resulting in decreased demand society to product processing industry which led to the departure of some foreign companies in Indonesia. The government's economic policy issued gradually expected to accelerate Indonesia out of the "vicious circle" both economic slowdown and improve Indonesia's competitiveness, in order to spur national economic growth and a better investment. Government policy hope will support company to make their business sustainable

Analisis Pengelolaan Persediaan Barang Box Polyurethane Berbasis Standar World Health Organization Di PT Bio Farma (Persero) Pratiwie Nirmala Dewi; Chandra Hendriyani
Jurnal Sekretaris dan Administrasi Bisnis Vol 4 No 2 (2020): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v4i2.204

Changes in lifestyle and human interaction are now one of the drivers of the emergence of various diseases in the world. The current global pandemic is Coronavirus (Covid-19) is a pandemic that occurred in Wuhan China involving humans who like to eat wild animals that are sold at the Wuhan animal market. The existence of the pharmaceutical industry is one of the needs that can also become a financial driver of a country, including in Indonesia. PT Bio Farma (Persero) is a state-owned company that manufactures international quality vaccines and anti sera. PT Bio Farma (Persero) is the only vaccine manufacturer for humans in Indonesia and the largest in Southeast Asia and already has qualification standards from WHO (World Health Organization). To meet the standardization as a WHO global player, PT Bio Farma (Persero) maintains the vaccine quality standards it produces from the initial manufacturing process to the final vaccine delivery process. One of the processes in the series of stages is the process of managing inventory. One of the items that is often imported from vendors to PT Bio Farma (Persero) for the continuity of the company's production activities is the Polyurethane Box. This box functions to keep the vaccine sterile until it reaches the customer. The purpose of this research is to study how the process of managing goods inventory of Box Polyurethane from receipt of goods to storage in warehouses with standards set by WHO. The research method used is descriptive discussion. Data collection techniques were carried out by observation, interviews with branch unit secretaries, and literature studies from books, journals, and documents related to research discussions.

Analisis Kualitas Pelayanan Terhadap Loyalitas Pelanggan pada PT. JKS Realty Bandung Sandra Virky Ramadhani; Chandra Hendriyani
Jurnal Sekretaris dan Administrasi Bisnis Vol 6 No 1 (2022): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v6i1.273

Service quality is one of the important factors that the company provides to customers to meet customer needs and make customers loyal to the company. The purpose of this study was to determine the quality of service on customer loyalty at PT JKS Realty Bandung. PT JKS Realty provides four-star hotel-class apartment facilities that are fast in responding to problems faced by customers and create customer loyalty programs through cashback programs, co-branding, discounts, and privilege programs so that loyal customers can be seen from repeat purchases from repeat customers. have more than 1 unit of which 96 people. Loyalty will provide more benefits for the company's business continuity because the customer has experienced one of the products or services of the company. The research method uses descriptive qualitative methods with data collection techniques through observation and secondary data. The results of this study indicate the existence of customer loyalty to the company because the quality of service provided by the company meets customer needs.

Penggunaan Aplikasi ACMT dan AP2T Dalam Proses Pembuatan Rekening Pelanggan di PT. PLN (Persero) UP3 Bandung Arzumira Tsara Salsabilla; Mokhamad Hendayun; Chandra Hendriyani
Jurnal Sekretaris dan Administrasi Bisnis Vol 6 No 1 (2022): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v6i1.207

Some sectors of the country industry including PT PLN (Persero) are one of the state's revenue support in the field of electricity. In this era of digitization PT PLN (Persero) has implemented electronic Data processing system (PDE) including in the use of centralized record Meter application (ACMT) and centralized customer service Application (AP2T) for the creation of customer accounts to be more accurate and timely. The research methodology used is qualitative with a descriptive approach. The data collection techniques undertaken are observations, interviews and literature from the journal. The results showed that the use of electronic data processing system in PT PLN (Persero) is able to make process of customer account creation become more effective and efficient so that customer's account can be sent to PT PLN partner with Payment Point Online Bank (PPOB) in a timely manner.

Implementasi Strategi Pemasaran Untuk Meningkatkan Penjualan di Galeri Ciumbuleuit Hotel Lilis Putri Anggraeni; Chandra Hendriyani
Jurnal Sekretaris dan Administrasi Bisnis Vol 5 No 1 (2021): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v5i1.208

The growing of the tourism sector in various parts of the world makes a big competition occur by promoting the superiority of each country that is not owned by other countries. In this issue there will definitely be ups and downs or increases and decreases that have link with the tourism sector. To stay ahead in the fierce market competition, a good and correct marketing strategies is needed for to not lose the competition and still exist in the tourism. This supports the writing of a practical work report entitled "Implementation of Marketing Strategies to Increase Sales at the Galeri Ciumbuleuit Hotel ", with a tourism background that run hotel and hospitality industry that strongly supports the development of the tourism sector in Indonesia. This research focuses on how to sell the products owned by the Galeri Ciumbuleuit Hotel. The purpose of this study was to determine the process of receiving requests of Galeri Ciumbuleuit Hotel’s products. In addition, to find out the relevant theories are implemented in the sales process carried out by the Galeri Ciumbuleuit Hotel. This field research was carried out in more or less than 3 months. The primary data were obtained from direct observations inside and outside the Galeri Ciumbuleuit Hotel, while the secondary data were obtained from books, documents, and articles relating to the research work report. The results of this study indicate that there is a match between theory and practice in increasing sales at Galeri Ciumbuleuit Hotel. The activities carried out to increase sales have paid attention to marketing strategies in accordance with marketing mix theory. This is done to make it easier to recognize and reach the market so that it can attract a lot of markets as possible. Also to avoid losing competition with competitors.

Analisis Implementasi Aplikasi Jarkomdat Untuk Pelaporan Berita Acara Klarifikasi (BA) Pada Bagian Dukcapil di PT Telkomsat Bogor Neneng Susi Riswanti; Mokhamad Hendayun; Chandra Hendriyani
Jurnal Sekretaris dan Administrasi Bisnis Vol 6 No 1 (2022): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v6i1.206

The rapid development of technology in the digital era is pushing for changes in the way it works from conventional to computerized in the management of Clarification Minutes (BA) very helpful to companies, one of which is in the storage of BA through the Data Communication Network (Jarkomdat) application. The technology applied can provide benefits consisting of data security and cost savings. The purpose of this study was to determine how the implementation of BA incoming letters, BA letter management, and BA Soft Copy (SC) letter storage using the Jarkomdat application. Besides, to find out how to report BA Hard Copy (HC). The method used in this research is qualitative research and descriptive approach. Data collection techniques used include observation, direct observation at PT Telkomsat Bogor for 310 hours, literature study by taking references from company documents, books, related journals, interviews with employees of PT Telkomsat's Dukcapil section, and documentation by recording audio, taking photos, looking for data in the form of notes. The results showed that the management of BA using the Jarkomdat application and reporting of BA letters conducted by PT Telkomsat Bogor in the digital era currently facilitates the work process so that it becomes more effective and efficient and the company's goals can run well.

Penanganan Surat Masuk Dengan Aplikasi Dropbox Untuk Efektifivitas Komunikasi Internal di Era Digital Tengku Sitti Rochmah; Chandra Hendriyani; Shafira Ramadhanty
Jurnal Sekretaris dan Administrasi Bisnis Vol 4 No 1 (2020): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

The rapid development of technology in the digital era is driving changes in the way things work from manual to computerized. Changing the platform to computerization in administration is very helpful for companies, one of which is in cloud computing-based data storage through the use of the Dropbox application. The approved technology will provide benefits consisting of costs incurred, approved operational, and optimization of resources for the company. The purpose of this research is to study the process of implementing incoming mail and distributing mail using the Dropbox application and the benefits that come after distributing mail using the Dropdox application. The research method used is descriptive discussion. Data collection techniques carried out by observation, interviews with branch unit secretaries, and literature studies from books, journals, and documents relating to the discussion of research. The results of the study show that research and distribution of incoming mails using Dropbox conducted by BPJS Employment Cimahi in the digital era is currently facilitating work processes and internal communication between employees and encouraging new goals for companies that can be used quickly.

Tinjauan Pengajuan Cuti Karyawan Menggunakan Aplikasi Human Resources Information System (HRIS) Di PT Pindad Widia Nurdianti; Chandra Hendriyani
Jurnal Sekretaris dan Administrasi Bisnis Vol 5 No 2 (2021): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v5i2.203

This practical work report entitled "Review of Employee Leave Application Using Human Resource Information System (HRIS) at PT Pindad", with the background that PT Pindad is an industrial and manufacturing company engaged in the manufacture of rapidly developing military and commercial products in Indonesia requires efficient management systems in various fields. The focus of this research is how to implement employee leave applications using the HRIS application at PT Pindad Bandung. The purpose of this study was to determine how the implementation of employee leave applications at PT Pindad. In addition, to find out how to implement the theory of the implementation of leave such as filing to the filing of leave letters in the company. This research is a field research (field research) conducted at PT Pindad for 300 hours. Primary data were obtained from direct observations at PT Pindad, while secondary data were obtained from books, documents and articles relating to the research discussion. The results of this study indicate that there is already a match between theory and practice in filing leave and filing leave letters at PT Pindad. The implementation of leave has paid attention to the principles of effective and efficient by maximizing technology in the form of HRIS application. This was done to streamline time and to make recording easier. The system in the HRIS application also provides employee data reports on leave systematically by date. Making it easier to obtain employee data on leave. In order to avoid accumulation of employee leave requests.

Analisis Penggunaan Aplikasi SIPAT Dalam Administrasi Penagihan Proyek Di PT PLN Persero UP 3 Bandung Kania Ayunda Putri; Mokhamad Mokhamad; Chandra Hendriyani
Jurnal Sekretaris dan Administrasi Bisnis Vol 6 No 2 (2022): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v6i2.215

PT PLN merupakan salah satu perusahaan penting bagi negara untuk kebutuhan kelistrikan masyarakat dan satu-satunya perusahaan listrik di Indonesia. PT PLN juga bekerja sama dengan beberapa vendor di daerah Bandung, Ujung Berung, dan Kopo. Untuk mempermudah proses administrasi kelistrikan, PT PLN mengeluarkan suatu aplikasi bernama SIPAT. Metodologi penelitian yang digunakan adalah metode kuantitatif dan kualitatif dengan pendekatan secara deskriptif. Dalam pengumpulan data-data yang diperoleh bersifat angka-angka dan data-data tersebut diperoleh dari penelitian yang dilakukan langsung dilapangan. Sedangkan metode kualitatif dilakukan dengan cara observasi wawancara dan studi literatur dari jurnal. Dengan penggunaan aplikasi SIPAT proses administrasi dalam menghasilkan jumlah anggaran hingga pembayaran menjadi lebih efektif.

MyPertamina Application To Increase Consumer Engagement Afniar Amelia Sinurat; Chandra Hendriyani; Fenny Damayanti
The International Journal of Business Review (The Jobs Review) Vol 5, No 1 (2022): The International Journal of Business Review. June 2022
Publisher : Fakultas Pendidikan Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/tjr.v5i1.48470

Abstract. The implementation of technology into the service process is a breakthrough to increase customer engagement which will create a sustainable competitive advantage for the company. The MyPertamina application made by a state-owned company is an innovation in the form ofÂ an e-wallet that is connected to LinkAja to make it easier for customers to transact at Pertamina gas stations on a cash-less basis.Â This study aims to analyze fintech services available at MyPertamina in increasing customer engagement. This research was conducted using qualitative research with a descriptive approach.Â Data collection techniques are carried out with a study of literature.Â The data obtained is primary data in the form of the number of MyPertamina consumers since its launch in August 2019 to April 2022. MyPertamina in increasing customer engagement has problems in implementing MyPertamina, namely that there are bugs such as the difficulty of obtaining otp codes and Pertamina officers do not fully understand the use of MyPertamina. For these problems, theÂ MyPertamina development team should immediately fix the bugs contained in the application and the need to share knowledge about the use of MyPertamina to Pertamina officers so that the service can satisfy MyPertamina consumers. Â Keyword. e-wallet, customer engagement

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