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Persepsi Pasien Terhadap Kualitas Pelayanan Poli Klinik Umum Di Puskesmas "X" Annisa Nur Erawan
Sehat MasadaJurnal Vol 11 No 1 (2017): Jurnal Sehat Masada
Publisher : stikes dharma husada bandung

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Puskesmas merupakan pelayanan kesehatan terdekat dengan masyarakat yang semestinya memberikan pelayanan secara maksimal. Hal tersebut dipengaruhi oleh kesadaran masyarakat akan kesehatan mengakibatkan tuntutan peningkatan pelayanan kesehatan yang dipandang tidak baik. Penelitian ini bertujuan untuk mengetahui gambaran kualitas pelayanan menurut persepsi pasien. Jenis penelitian berupa deskriptif korelatif dengan pendekatan cross sectional. Jumlah populasi sebanyak 126, dengan teknik accidental sampling sehingga diperoleh jumlah sampel sebanyak 55 orang. Pengumpulan data pada penelitian ini menggunakan kuesioner. Analisis yang digunakan yaitu univariat dan bivariat dengan uji korelasi spearman rank. Hasil penelitian didapatkan bahwa sebagian besar pasien menyatakan kualitas pelayanan yang dilihat berdasarkan daya tanggap yang menyatakan tidak baik 31 orang (56,4%), jaminan sebanyak 43 orang (78,2%), bukti fisik sebanyak 45 orang (81,8%), empati sebanyak 48 orang (87,3%), keandalan sebanyak 39 orang (70,9%). Saran bagi pihak puskesmas yaitu dapat memberikan pelayanan baik kepada pasien diharapkan dapat memberikan pelayanan dengan sungguh-sungguh dalam melayani pasien sesuai harapan yang lebih tanggap terhadap keluhan yang dialami.

Evaluasi Pengembangan Kompetensi Preceptor Klinis Keperawatan Melalui Pelatihan Preceptorship Di RSUD Cibabat Cimahi Yunita Fitri Rejeki; Annisa Nur Erawan
JURNAL ILMIAH OBSGIN : Jurnal Ilmiah Ilmu Kebidanan & Kandungan P-ISSN : 1979-3340 e-ISSN : 2685-7987 Vol 13 No 2 (2021): MARET (EDISI SPESIAL)
Publisher : NHM PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36089/job.v13i2.359

The aim of this research was evaluating the development of clinical preceptor competencies of RSUD Cibabat Cimahi through preceptorship training. The design of the research was quasi experimental. The results of the study revealed that the pre-test score of Component A 94,5% (17 respondents) was “moderate”, component B 55,5% (10 respondents) was “deficient”, component C 77,7% (14 respondents) was “deficient”, and component D 83,3% (15 respondents) was “moderate”. The posttest results revealed that component A, B, C, and D was 100% (18 respondents) were “fine”. Bivariate analysis deployed Wilcoxon Test, showed that the p value was 0,001 (< 0,05) then Ha is accepted. Conclusions of the study, there was positive differences between pre-test and posttest results after given preceptorship training to the clinical instructor. Suggestion, continuous preceptorship training program may be developed by RSUD Cibabat Cimahi which is dedicated to the clinical instructor. Moreover, the respondents of the research should be evaluated three months after the training.

Implementation of Small Group Discussion Online on Undergraduate Nursing Program Students of STIKes Dharma Husada Bandung Annisa Nur Erawan; Dira Salsabilla Basar
JURNAL KESEHATAN : JURNAL ILMU- ILMU KEPERAWATAN, KEBIDANAN, FARMASI DAN ANALIS KESEHATAN, SEKOLAH TINGGI KESEHATAN MUHAMMADIYAH CIAMIS Vol. 10 No. 1 (2023): Jurnal Kesehatan (April 2023)
Publisher : LPPM STIKes Muhammadiyah Ciamis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52221/jurkes.v10i1.188

The COVID-19 pandemic in Indonesia has made the Ministry of Education and Culture modify all learning methods and systems to be implemented online, one of which is Small Group Discussion (SGD). The impact felt is that students do not understand the material because of the decrease in the intensity of learning meetings. In line with this phenomenon, this study aims to determine the level of effectiveness and learning evaluation materials based on attendance, activeness and learning achievement. This research design uses a questionnaire sheet, in the form of exploratory descriptive research with direct survey quantitative methods. The results of research to 155 respondents in the form of univariate data obtained as many as 69.03% of students in general stated that it was effective with the effectiveness of the attendance subvariable 87.7%, the effectiveness of the activeness subvariable 67.7% and the effectiveness of the learning achievement subvariable 47.09%. Thus it can be concluded that the implementation of this online SGD is effective. However, there is still a need to improve the supporting components in the form of a more attractive and modified learning system and environment in order to create a more effective SGD implementation.

Persepsi Pasien Terhadap Kualitas Pelayanan Poli Klinik Umum Di Puskesmas X Nur Erawan, Annisa
Sehat MasadaJurnal Vol 11 No 1 (2017): Jurnal Sehat Masada
Publisher : stikes dharma husada bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Puskesmas merupakan pelayanan kesehatan terdekat dengan masyarakat yang semestinya memberikan pelayanan secara maksimal. Hal tersebut dipengaruhi oleh kesadaran masyarakat akan kesehatan mengakibatkan tuntutan peningkatan pelayanan kesehatan yang dipandang tidak baik. Penelitian ini bertujuan untuk mengetahui gambaran kualitas pelayanan menurut persepsi pasien. Jenis penelitian berupa deskriptif korelatif dengan pendekatan cross sectional. Jumlah populasi sebanyak 126, dengan teknik accidental sampling sehingga diperoleh jumlah sampel sebanyak 55 orang. Pengumpulan data pada penelitian ini menggunakan kuesioner. Analisis yang digunakan yaitu univariat dan bivariat dengan uji korelasi spearman rank. Hasil penelitian didapatkan bahwa sebagian besar pasien menyatakan kualitas pelayanan yang dilihat berdasarkan daya tanggap yang menyatakan tidak baik 31 orang (56,4%), jaminan sebanyak 43 orang (78,2%), bukti fisik sebanyak 45 orang (81,8%), empati sebanyak 48 orang (87,3%), keandalan sebanyak 39 orang (70,9%). Saran bagi pihak puskesmas yaitu dapat memberikan pelayanan baik kepada pasien diharapkan dapat memberikan pelayanan dengan sungguh-sungguh dalam melayani pasien sesuai harapan yang lebih tanggap terhadap keluhan yang dialami.

Efektivitas Kepuasan Pembelajaran SCL (Student Center Learning) Pada Mahasiswa Program Studi Sarjana Keperawatan STIKes Dharma Husada Rejeki, Yunita Fitri; Erawan, Annisa Nur; Ahmad, Senja Widyaiswara
Health Information : Jurnal Penelitian Vol 15 No 2 (2023): Mei-Agustus
Publisher : Poltekkes Kemenkes Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36990/hijp.v15i2.931

Kepuasan mahasiswa adalah sikap positif mahasiswa terhadap pelayanan lembaga pendidikan tinggi karena adanya kesesuaian antara harapan dari pelayanan dengan kenyataan yang diterimanya. Penelitian ini bertujuan untuk mengidentifikasi adanya kepuasan mahasiswa keperawatan dalam pembelajaran SCL di STIKes Dharma Husada Bandung. Jenis penelitian ini menggunakan metode deskriptif eksploratif dengan sampel sebanyak 171 responden yang diambil dengan tehnik total sampling. Instrumen yang di gunakan adalah kuesioner tentang tingkat kepuasan mahasiswa keperawatan dalam pembelajaran SCL yang diadopsi dari Berry & Parasuraman dalam alma (2005) dalam buku kepuasan mahasiswa dalam pelayanan akademik dan kemahasiwaan. Hasil analisa univariat menunjukan yang di dapatkan hasil mayoritas(80,2%) berada pada kategori puas mahasiswa keperawatan tingkat 3 dan 4 di STIKes Dharma Husada Bandung. Dari hasil penelitian ini di harapkan dosen mampu memulai perkuliahan sesuai jam yang di tentukan, dosen wali melakukan perwalian tiap semester untuk mengatasi permasalahan yang ada pada mahasiswa dalam proses belajara, adanya buku di perpustakaan yang menunjang dalam proses pembelajaran sistem blok.

Implementation of Small Group Discussion Online on Undergraduate Nursing Program Students of STIKes Dharma Husada Bandung Erawan, Annisa Nur; Basar, Dira Salsabilla
JURNAL KESEHATAN STIKes MUHAMMADIYAH CIAMIS Vol. 10 No. 1 (2023): Jurnal Kesehatan (April 2023)
Publisher : LPPM STIKes Muhammadiyah Ciamis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52221/jurkes.v10i1.188

The COVID-19 pandemic in Indonesia has made the Ministry of Education and Culture modify all learning methods and systems to be implemented online, one of which is Small Group Discussion (SGD). The impact felt is that students do not understand the material because of the decrease in the intensity of learning meetings. In line with this phenomenon, this study aims to determine the level of effectiveness and learning evaluation materials based on attendance, activeness and learning achievement. This research design uses a questionnaire sheet, in the form of exploratory descriptive research with direct survey quantitative methods. The results of research to 155 respondents in the form of univariate data obtained as many as 69.03% of students in general stated that it was effective with the effectiveness of the attendance subvariable 87.7%, the effectiveness of the activeness subvariable 67.7% and the effectiveness of the learning achievement subvariable 47.09%. Thus it can be concluded that the implementation of this online SGD is effective. However, there is still a need to improve the supporting components in the form of a more attractive and modified learning system and environment in order to create a more effective SGD implementation.

Pengembangan Kompetensi Preseptor Klinis Keperawatan Annisa Nur Erawan; Yunita Fitri Rejeki
Jurnal Keperawatan Silampari Vol 3 No 2 (2020): Jurnal Keperawatan Silampari
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

The purpose of this study was to investigate the development of clinical nursing preceptor competencies in Cibabat Cimahi Regional Hospital. This research method uses descriptive qualitative with a phenomenological approach. The results showed that there were competency gaps in the form of 3 major themes in the development of clinical preceptor competencies as well as: a) the responsibilities of clinical counselors in guiding students, b) unpleasant experiences during guiding students, c) clinical counselors' expectations towards improving the student guidance process. The most relevant reinforcement model is preceptorship training. In conclusion, the competency gap that exists in clinical nursing supervisors at Cibabat Cimahi Regional Hospital is the responsibility of clinical counselors, unpleasant experiences while guiding students and clinical advisors' expectations towards improving student guidance processes. The strengthening model that is relevant to the essence of the competency gap in the four competencies of clinical preceptor competency is preceptorship training in collaboration with the Hospital. Keywords: Competence, Preceptorship

Learning Motivation of Undergraduate Nursing Students with Student Centered Learning (SCL) Learning Methods Indriyani, Nur; Suparni, Suparni; Rejeki, Yunita Fitri; Erawan, Annisa Nur; Subekti, Trisno
Journal of English Language and Education Vol 10, No 1 (2025)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jele.v10i1.662

Student-centered learning is student-centered learning. The application of student-centered learning in various universities has a diverse level of specialization in student-centered learning models and student motivation, so evaluating the application of learning models must be carried out in accordance with the needs of students and the applicable learning curriculum. Objective: This study aims to identify learning motivation in student-centered learning (SCL) of third-level nursing undergraduate students of STIKes Dharma Husada. Methods: This type of study uses an observational descriptive quantitative method with a sample of 82 respondents taken by purposive sampling technique. The instrument used was a learning motivation questionnaire in student-centered learning at STIKes Dharma Husada which referred to Cherniss and Goleman. Results: The results of the study seen from the frequency distribution showed that the motivation of level 3 nursing undergraduate students at STIKes Dharma Husada (67.1%) was in the medium category. In the aspect of motivation, 4 sub-variables, namely: Motivation to achieve something, Commitment, Initiative and Optimism are in the medium category. Student centered learning has 10 types of models. The first most popular student-centered learning model is the Role Play and Simulation model (41.5%) and the first least popular student centered-learning model is Small Group Discussion (34.1%). It is hoped that the study program nursing undergraduate can maintain the most in-demand model and evaluate and make the strategy of applying the student-centered learning model more attractive to the model that is not in demand.

Motivasi Belajar Mahasiswa pada Mata Kuliah Manajemen Keperawatan menggunakan Metode Student Centered Learning: Penelitian Kuasi Eksperimen Rejeki, Yunita Fitri; Wahyudin, Tantowi Purnama; Erawan, Annisa Nur
Kisi Berkelanjutan: Sains Medis dan Kesehatan Vol 2 No 3 (2025): Juli-September
Publisher : PT Karya Inovasi Berkelanjutan

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Introduction and MethodsThe Student-Centered Learning (SCL) method is a learning approach that positions students as active participants in the learning process. This study aimed to examine the effect of implementing the SCL method in the Nursing Management course in the Undergraduate Nursing Program. A quasi-experimental design with a one-group pretest–posttest design was employed, involving 144 students as respondents. The respondents were divided into five groups across different levels. During the Nursing Management course, each group received learning through SCL methods based on role-play and simulation in accordance with the course topics. In the first week, a pretest using a learning motivation questionnaire was administered to assess the respondents’ initial conditions. After the completion of the course series, a posttest using the same instrument was conducted in the final week to measure changes in learning motivation. Data were collected using a validated questionnaire and analyzed through frequency distribution. ResultsThe findings revealed that the majority of respondents were female (76.39%) and perceived the implementation of the SCL method as fairly effective in enhancing understanding, skills, and active participation in the learning process. Conclusion and RecommendationsThese findings are consistent with previous studies indicating that the SCL method can improve learning independence, critical thinking skills, and students’ communication abilities. However, challenges remain in its implementation, particularly concerning the readiness of lecturers and students to manage time and learning resources. Therefore, the SCL method can be considered a relevant learning strategy to enhance the quality of nursing education, although continuous support in the form of training and periodic evaluation is necessary.

Prokrastinasi dalam Pelaksanaan Small Group Discussion Mahasiswa Tingkat II Program Studi Sarjana Keperawatan STIKes Dharma Husada Erawan, Annisa Nur; Airin, Zalfa Novita; Rejeki, Yunita Fitri
Kisi Berkelanjutan: Sains Medis dan Kesehatan Vol 2 No 3 (2025): Juli-September
Publisher : PT Karya Inovasi Berkelanjutan

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Introduction and Methods Small Group Discussion (SGD) is a student-centered learning method that emphasizes collaborative group work. The implementation of SGD in various higher education institutions shows varying levels of preference for different SGD models, as well as diverse levels of procrastination. Therefore, evaluation of SGD implementation is necessary to ensure its alignment with students’ needs and the applied curriculum. This study aimed to identify procrastination in the implementation of Small Group Discussion (SGD) among second-year undergraduate nursing students at STIKes Dharma Husada. This research employed a descriptive quantitative method with a total sample of 60 respondents, selected using a total sampling technique. The instrument used was a procrastination questionnaire for the implementation of SGD at STIKes Dharma Husada, adapted from Ferrari. Results Based on the frequency distribution, the study revealed that procrastination among second-year undergraduate nursing students at STIKes Dharma Husada (99.3%) was predominantly at a moderate level. Across four sub-variables of procrastination, the findings were as follows: Perceived Time was at a low level (65.2%), Intention–Action was at a moderate level (64.9%), Emotional Distress was at a moderate level (100%), and Perceived Ability was at a moderate level (57.9%). Conclusion and Recommendations Procrastination was observed across four stages. The most influential aspect affecting SGD was emotional distress (100%), while the least influential aspects were perceived time, intention–action, and perceived ability. Based on these findings, it is recommended that students enhance their time management skills and make sustained efforts to achieve better academic performance.

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