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CUSTOMER VALUE SEBAGAI SUMBERDAYA INFORMASI BAGI PERUSAHAAN Isti Pujihastuti
Optimal: Jurnal Ekonomi dan Kewirausahaan Vol 1 No 2 (2007): Optimal : Jurnal Ilmiah Ekonomi Manajemen dan Kewirausahaan
Publisher : Fakultas Ekonomi Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Buy a product or services is a process and are influenced many factors. ext customers satisfaction. The concept of customer satisfaction suggests strong relationship to customer value in a hierarchical model Starting at the bottom of the hierarchy, customer learn to think about products and performances attribute. When purchasing and using a product, they learn concequence experiences, reflected in value in use and possession value, that is the next level up in the hierarchy. The top level, customer achieve their goals and purposes to attach goal- based satisfaction. Customer value is a customer’s perceived preference for and evaluation of those product attributes, attribute performances and consequences arising from use that facilitate (or block) achieving the customer’s goals and purposes in use situations. There are many information in a organization. Customer value is one of this information that is used to marketing decisition making. An organization need to form the customer’s value because that is influence the customer’s satisfaction. And the next, customer’s satisfaction will influence the buying-decision.
Preferensi Profesi Wirausaha Bagi Mahasiswa Fakultas Ekonomi Universitas Islam “45” (Unisma) Bekasi Isti Pujihastuti
Optimal: Jurnal Ekonomi dan Kewirausahaan Vol 11 No 2 (2017): Optimal: Jurnal Ekonomi dan Kewirausahaan
Publisher : Fakultas Ekonomi Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/optimal.v11i2.749

Abstract

This research aims to find out the students’ preference of entrepreneurial profession. The sample is the Economics Faculty students at 45 University of Bekasi who have finished the entrepreneurship subject. The research uses questionnaire to gather the information from our sample and conduct a quantitative approach to group the students based on the preferences on entrepreneurial and non-entrepreneurial professions. The researcher conducts the discriminant analysis and divides the variables into four, namely personal character, decision-making, cooperation, and work environment. Descriptively, personal character variable shows the highest value (73,33% from 100%) while work environment variable shows the lowest value (50.88% from 100%). The results are: 1) personal character and cooperative variables are significant in classifying students based on their preferences as entrepreneur or non-entrepreneur; 2) work environment and decision-making variables are not significant.
Pengaruh Citra Merek, Harga, Iklan Televisi terhadap Keputusan Pembelian Mie Instan Sehat Lemonilo pada Mahasiswa Fakultas Ekonomi Universitas Islam “45” Farah Nurlela; Isti Pujihastuti
Optimal: Jurnal Ekonomi dan Kewirausahaan Vol 16 No 1 (2022): Optimal: Jurnal Ekonomi dan Kewirausahaan
Publisher : Fakultas Ekonomi Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/optimal.v16i1.5694

Abstract

This study was to determine the effect of brand image, price, and television advertising on purchasing decisions for healthy Lemonilo instant noodles for Unisma Economics faculty students. The research method used in this research is quantitative description, the sample of this study is 100 respondents. The results of the analysis show that the calculated F value is 25.345 with a significant level of 0.000. So the variables of brand image, price, and television fish simultaneously influence the purchase decision. The partial test results of the hypothesis test that the brand image variable is not significant to the purchase decision t test, namely T count on the brand image variable X1 = 0.690 with a significant level of 0.492 less than 0.05. The price variable has a significant effect on purchasing decisions, the value of the t test is T calculated on the price variable X2 = 3.706 with a significant level of 0.000 greater than 0.05. And television advertising variables have a significant effect on purchasing decisions, this is evidenced by the value of the t test, namely T count on television advertising variable X3 = 3.120 with a significant level of 0.002 greater than 0.05. From the results of this study, the contribution of brand image, price, and television advertising variables is 42.5% while the remaining 57.5% is influenced by variables or other factors not examined in this study.
Pengaruh Daya Tarik Produk Pesaing dan Kepuasan Konsumen terhadap Perpindahan Merek Isti Pujihastuti; Viranti Rahayu
Optimal: Jurnal Ekonomi dan Kewirausahaan Vol 17 No 1 (2023): Optimal: Jurnal Ekonomi dan Kewirausahaan
Publisher : Fakultas Ekonomi Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/optimal.v17i1.10745

Abstract

This study aims to determine the effect of competitor product attractiveness and customer satisfaction on the decision to switch from other brands of instant noodles to Indomie in Bekasi City. Descriptive study using a quantitative approach is the methodology used. Partially, the attractiveness of competing products has a positive and significant effect on brand switching, customer satisfaction has a positive and significant effect on brand switching so that it is not proven, perhaps as a result of the vigorous marketing campaign, wide variety of flavors, and higher quality of Indomie instant noodles. The findings of the coefficient of determination show that the R square value of 65% of the independent variables can be explained by the dependent variable, while the remaining 35% can be explained by other variables not included in this study.
Pengaruh Citra Merek, Harga dan Kualitas Produk terhadap Minat Beli Pada Roti Khasanah Sari Cabang Dukuh Zamrud Isti Pujihastuti
Optimal: Jurnal Ekonomi dan Kewirausahaan Vol 18 No 1 (2024): Optimal: Jurnal Ekonomi dan Kewirausahaan
Publisher : Fakultas Ekonomi Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/optimal.v18i1.11564

Abstract

This study aims to examine the effects of brand image, price, and product quality on consumer purchase intention for Khasanah Sari Bread at the Dukuh Zamrud Branch. The research employed a descriptive quantitative method, using purposive sampling with 100 respondents who were potential consumers willing to purchase the product. Data were analyzed using multiple linear regression. The results show that brand image has a significant effect on purchase intention, indicating that a positive brand perception increases consumers’ willingness to buy. Price also has a significant effect, suggesting that an appropriate price consistent with perceived value supports purchasing decisions. However, product quality does not significantly influence purchase intention, implying that it is not the primary factor driving consumer decisions. Collectively, brand image, price, and product quality have a joint effect on purchase intention. In addition, external factors such as promotion, customer service, and customer satisfaction may also shape purchasing behavior. Therefore, businesses should prioritize strengthening brand image and pricing strategies to increase consumer interest.
Exploring Realized Volatility through High-Frequency Data: The Role of Liquidity, Transaction Costs, and Influencing Factors. Rinda Siaga Pangestuti; Isti Pujihastuti; Asty Khairi Inayah Syahwani
ACCOUNT: Jurnal Akuntansi, Keuangan dan Perbankan Vol 12 No 2 (2025): EDISI DESEMBER
Publisher : Politeknik Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32722/account.v12i2.7036

Abstract

This research, which falls within the area of microstructure of financial markets, aims to compare liquidity with transaction costs, and determine the factors affecting volatility in small and large total asset energy companies in Indonesia. The use of data on companies with contrasting total assets contributes to providing investment portfolio management considerations for investors. The data used is taken from high-frequency stock price data per 30 minutes from Bloomberg subscribed. The illiquidity measurement method uses Amihud's Illiquidity, transaction costs use relative Bid-Ask Spread (BAS), and realized volatility is calculated using the square root of the realized variance. The use of 30-minute high-frequency stock price data can provide more detailed information. As a result, companies with small assets tend to have much greater stock price volatility, transaction costs, and illiquidity compared to companies with large assets. The factor affecting realized volatility is the volume of stock transactions. The greater the volume of stock transactions, the greater the volatility of stock prices. Keywords: High-Frequency Data; Realized Volatility; Amihud’s Illiquidity; Relative Bid-Ask Spread (BAS).
Islamic vs Conventional Market Connectedness under Global Uncertainties: Evidence from GCC Countries Isti Pujihastuti; Rinda Siaga Pangestuti
International Journal of Accounting and Finance in Asia Pasific (IJAFAP) Vol 9, No 2 (2026): June 2026
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijafap.v9i2.4409

Abstract

Global uncertainty increasingly shapes financial connectedness in oil-dependent economies, particularly in the Gulf Cooperation Council (GCC), where Islamic and conventional markets operate side by side. This study examines the time-varying and directional spillovers between global uncertainty indicators and GCC Islamic and conventional financial indices during 2014–2024. Using the quantitative empirical approach, Dynamic Conditional Correlation GARCH (DCC-GARCH) model and the Diebold-Yilmaz Spillover Index, the analysis evaluates evolving correlations, directional spillovers, and rolling system-wide connectedness. The results show that Islamic and conventional GCC indices remain strongly correlated throughout the sample, while linkages with uncertainty indicators intensify during the 2014–2016 oil price collapse, the COVID-19 pandemic, and the Russia-Ukraine conflict. The rolling Total Connectedness Index (TCI) ranges from 55% to 80%, indicating substantial and crisis-sensitive interdependence. Oil price uncertainty and the GCC conventional index emerge as the main stock transmitters, with the conventional index occupying a central position through strong two-way spillover links. These findings imply that GCC financial stability is highly exposed to external uncertainty, highlighting the need for crisis-responsive risk management and diversification strategies.