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All Journal AMALIAH: JURNAL PENGABDIAN KEPADA MASYARAKAT Maker: Jurnal Manajemen Target : Jurnal Manajemen Bisnis Jurnal Aplikasi Manajemen, Ekonomi dan Bisnis Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) JaManKu : Jurnal Manajemen dan Kewirausahaan Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK) Jurnal Ekonomi Bisnis Digital
Rizky Putra
Universitas Harapan MEDAN
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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Journal : Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK)

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ORGANISASI DAN KOMITMEN AFEKTIF RESPONSIBLE LEADERSHIP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PT. PLN (PERSERO) UP 3 Mhd Febryansah; H.M Hermansyur; Rizky Putra
Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK) Vol 2 No 3 (2022): Edisi September
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jamek.v2i3.289

Abstract

This research was conducted in PT. PLN (Persero) UP 3 Binjai with the aim of research to determined the partial and simultaneous effected of organizational support and affective commitment which influenced by responsible leadership and organizational citizenship behavior. The population were employees who worked in the company in 2021 as many as 125 employees, sampling itwas carried out with census sample so that the total sample were 125 respondents. Sources of data using primary data and data collection techniques with literature study, observation and questionnaires. The data analysis technique used data quality test, classical assumption test, multiple linear regression and hypothesis testing. Based on the results of the study, it showed that partially organizational support has significant effected on responsible leadership and organizational citizenship behavior, while partially affective commitment did not have significant effected on responsible leadership and organizational citizenship behavior. Keywords: Organizational Support, Affective Commitment, Responsible Leadership, Organizational Citizenship Behavior
Pengaruh Kualitas Produk Terhadap Kepuasan Sebagai Variabel Intervening (Pada Mahasiswa UnHar Pelanggan Marketplace Online) Mugi Widya Ningsih; Bagus Handoko; Rizky Putra
Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK) Vol 2 No 3 (2022): Edisi September
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jamek.v2i3.324

Abstract

This study aims to determine whether or not there is an effect of product quality, ease of transaction, and product price on repurchase intention with satisfaction as an intervening variable. The total population in this study was 764 people with a specified sample of 100 people, because not all of them used the online marketplace using the Convience Sampling technique. The analytical method used is path analysis of hypothesis testing using the coefficient of determination (R2), simultaneous test (F test), and partial test (t test), Sobel test with data processing using SPSS 25. While the type of research used in this study is associative with a quantitative approach, the data collection technique used is primary data, namely data collection techniques through questionnaires addressed to respondents, namely University of Harapan Medan students located on Jl. Imam Bonjol No. 35, J A T I, Kec. Medan City. The results show that product quality has a negative and insignificant effect on customer satisfaction. Ease of Transaction has a positive and insignificant effect on Customer Satisfaction. Product price has a positive and significant effect on customer satisfaction. Product quality has a positive and significant effect on repurchase intention. Ease of Transactions has a positive and insignificant effect on repurchase intention. Product price has a positive and insignificant effect on repurchase intention. Customer satisfaction has a positive and significant effect on repurchase interest. Customer satisfaction is not able to mediate product quality on repurchase intention. Customer satisfaction is able to mediate the ease of transactions on the intention to repurchase. Customer satisfaction is able to mediate product price on repurchase intention.
Co-Authors ariza fanny Bagus handoko Cyndi Tarisa Meraldy Fira Alzira Hasibuan Fitriani Pohan H.M Hermansyur Hafizah Masyitha Agri Syafira Mhd Febryansah Mugi Widya Ningsih Puttero Angkoso Ratih Palac Islami Winda Ardiani