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All Journal Bianglala Informatika : Jurnal Komputer dan Informatika Akademi Bina Sarana Informatika Yogyakarta Indonesian Journal on Software Engineering (IJSE) Jurnal Khatulistiwa Informatika Journal of Economic, Bussines and Accounting (COSTING) Journal of Information Systems and Informatics Wasana Nyata Conten : Computer and Network Technology Indonesian Journal of Networking and Security - IJNS SPEED - Sentra Penelitian Engineering dan Edukasi Indonesian Journal Computer Science (ijcs) WASANA NYATA Journal of Information Technology
Pudji Widodo
Universitas Bina Sarana Informatika
Humanities Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Library & Information Science Social Sciences Veterinary Other

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Journal : Journal of Information Technology

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Analisis Instalasi Jaringan Internet Desa Karangjati Pudji Widodo; Suleman Suleman; Bambang Kelana Simpony
J-INTECH ( Journal of Information and Technology) Vol 11 No 1 (2023): J-Intech : Journal of Information and Technology
Publisher : LPPM STIKI MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/j-intech.v11i1.848

Abstract

Advances in information technology are currently growing very rapidly in line with the human need to access information quickly, easily and accurately. The Internet network is one of the tools to meet these information needs. BUMDesa of Karangjati Village creates a small village-owned server that is intended to facilitate the community's Internet needs at a more affordable price than the prices of other internet service providers. The research was conducted to observe and improve the network topology, so as to maximize the internet network belonging to BUMDesa Karangjati Village. In addition, research is conducted to solve problems such as running out of ports when there are additional subscribers or overcoming user modems that are often interrupted by replacing a problematic modem adapter or replacing an old modem with a new modem. The method used is by conducting direct observations and interviews with BUMDesa Jati Lestari Karangjati Village. The proposed configuration scheme is created using the Cisco Packet Tracer simulation application. Based on the results of internet research owned by BUMDesa Karangjati Village, it uses a tree topology because there is only one central server and the IP address address configuration uses class C, because it still uses a network on a small scale. The transmission medium uses a fiber optic cable from the server and the addition of ports will continue to be carried out in line with the increase in internet network subscribers.
Pengembangan Sistem IT Helpdesk Berbasis Android Di Disaster Recovery Center Kospin Jasa Purbalingga Nuzul Imam Fadlilah; Pudji Widodo; Toip Hidayatulloh
J-INTECH ( Journal of Information and Technology) Vol 11 No 2 (2023): J-Intech : Journal of Information and Technology
Publisher : LPPM STIKI MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/j-intech.v11i2.993

Abstract

A helpdesk is an area or department in a company that carries out the process of collecting data from various existing sources and must actively listen and respond to user needs. It is hoped that the development of the Helpdesk will be able to overcome various problems and provide extensive services for internal and operational problems, as well as problems related to information systems and technology. The Information Technology Helpdesk system at the Kospin Jasa Purbalingga Disaster Recovery Center currently only uses manual writing, telephone, and the Android application, namely WhatsApp. If a problem occurs related to IT devices, the user immediately contacts IT via telephone or WhatsApp. The Helpdesk application can reduce data processing time, reduce human error in the data recording process, and produce helpdesk reports quickly and accurately, to support the company's decision-making process. The research method used is the analytical method. The analysis used is problem identification, test scenario analysis, system requirements analysis, hardware requirements analysis, software requirements analysis, and HR requirements analysis.
Co-Authors - AMIK BSI Purwokerto, Akhmad Muzaky - UBSI Yogyakarta, Arlia Wahyu Agustin - UBSI, Fajar Dian Farwanto Akhmad Syukron Al Amin, Budi Anjar Andi Priyanto - AMIK BSI Purwokerto Ardian Adhi Guntara - Universitas Bina Sarana Informatika Bambang Eka Purnama Bambang Kelana Simpony Bambang Kelana Simpony Eko Saputro Ella Restiya Melati Elly Muningsih Fransisca Natalia Galih Eka Saputra - Universitas BSI PSDKU Yogyakarta Gunawan Budi Sulistyo Heribertus Ary Setyadi Ika Nurul Hidayah - UBSI Kampus Banyumas Imam Ikhsanudin - Universitas BSI PSDKU Yogyakarta Khasanah Arum Wijayanti Nani Purwati Nuzul Imam Fadlilah Nuzul Imam Fadlilah Salwa Islami Putri Rizaldy Sardiarinto Sardiarinto Silviana Dwi A Suleman - AMIK BSI Tegal, Suleman Suleman - UBSI Kampus Tegal Suleman Suleman Sundari . Toip Hidayatulloh Tri Atmoko Sanggrah Saputro Tri Okta Vilandika - UBSI Yogyakarta