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Journal : Jurnal Public Policy

Potret Kebijakan Inovasi Pelayanan Publik di Indonesia Tahun 2020 Suranto Suranto; Awang Darumurti; Dwian Hartomi Akta Padma Eldo; Akhmad Habibullah
Jurnal Public Policy Vol 7, No 2 (2021): Mei-Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v7i2.4095

Abstract

Public service innovation is the primary key to good governance development launched in most countries in the world, including Indonesia. There have been many innovative programs carried out by several Ministries, Institutions, and Local Governments in practice. Still, there is no comprehensive portrait related to the tradition of public service innovation. The study aims to obtain a complete description of the public service innovation practices in 2020 using indicators of innovators, types of innovation, goals and achievements of innovation, policy sector and geographical aspects. This descriptive-explorative research type applies an archival method that focuses on secondary data usage, and the results are then analyzed using both Nvivo 12 and SPSS. The result shows that: (1) Innovators are dominated by local governments because the scope of service issues is more varied and specific. (2) The type of policy innovation that is oriented to the process aspect dominates the proposed proposal because of the ease and implementation factor. (3) Most innovation outcomes are in problem-solving, which shows the orientation to problem-solving that is more practical and real impact. (4) The health sector is getting more attention in policy innovation because of the trend of actual needs in the field, making it the primary sector. (5) The institution participants in Java island are much higher than outside Java, showing the imbalance in the quality of human resources
Efektivitas Penerbitan KIA (Kartu Identitas Anak) Melalui Aplikasi Dukcapil Smart Kabupaten Bantul Tahun 2019 Sitti Ajeng Nurqarimah Taliu; Suranto Suranto
Jurnal Public Policy Vol 6, No 2 (2020): Mei-Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v6i2.2421

Abstract

Disdukcapil (Population and Civil Registration Service) of Bantul Regency based on Permendagri No.2 of 2016 concerning Child Identity Card to meet the identified needs of children, where KIA, in this case, is intended to be the same as KTP-EL, namely as a sign of population, the difference is KTP-EL is intended to be owned by people aged 17 years and over, while KIA is for children under 17 years of age. Through technological advances like today, the millennial era is of course very updated regarding various attractive offers such as discounts or information that are beneficial to millennials, for this reason, the Bantul Regency Disdukcapil seeks to maximize their performance to continue to support the number of KIA making, especially in Bantul Regency. The method used in this research is descriptive qualitative research. Based on the results found by researchers through the concept of effectiveness using 3 variables, namely Goal Achievement, Integration, and Adaptation. From the results of this study, the researchers concluded that the effectiveness of MCH issuance through the Dukcapil Smart application in Bantul Regency in 2019 is quite effective in making MCH through the Dukcapil Smart application but has not been effective in adapting MCH applications through the Dukcapil Smart application.