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The Effect of Competence, Training, Compensation on Job Satisfaction and Employee Performance Adi Kurnia; Ari Ramdani
Jurnal Ilmu Sosial Politik dan Humaniora (Jisora) Vol 4 No 2 (2021): Jurnal Ilmu Sosial Politik dan Humaniora
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (433.358 KB) | DOI: 10.36624/jisora.v5i2.106

Abstract

This research was conducted at the Department of Transportation of the City of Tasikmalaya. The selection of the object of this research is based on the existence of several problems. The first problem relates to training, and the second problem relates to compensation, which is suspected to have an effect on job satisfaction and employee performance. This study aims to determine, analyze and interpret the relationship between the direct and indirect effects of competence, training, compensation on job satisfaction and employee performance at the Department of Transportation of the City of Tasikmalaya. The research method used is a descriptive-correlation method with a quantitative approach with testing on 30 samples of respondents taken through an expert formula from Gay and Diehl in (Indrawan & Poppy, 2017) with 25% of the population of employees at the Department of Transportation of the City of Tasikmalaya. Based on the results of the study, it was found that Competence, Training, Compensation through Satisfaction simultaneously affected the Performance of the Tasikmalaya City Transportation Service Employees. worth 91.3% and others 8.7% caused by other variables that were not examined
Penerapan Inovasi Pelayanan Publik Samsat Keliling di Kota Tasikmalaya Ari Ramdani
Sawala : Jurnal Administrasi Negara Vol. 6 No. 1 (2018): Juni 2018
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (312.374 KB) | DOI: 10.30656/sawala.v6i1.618

Abstract

This research entitled The Innovation of Public Service of SAMSAT in Tasikmalaya City, based on the problem of the need for the administrative services of SAMSAT is so big that it causes long queue or overcrowded so that the duration of society have to wait to get the service. The problem is pneulis meticulously related how the implementation of Public Service Innovation SAMSAT Roving by using a quantitative approach with descriptive methods with respondents Tasikmalaya City community who get the services of SAMSAT Roving. The results of this study indicate that the implementation of public service innovation SAMSAT Roving In Tasikmalaya City run well with the implementation of 3 indicators of innovation public service.
ANALISIS DESKRIPTIF TERHADAP INOVASI LAYANAN APLIKASI SAMBARA (Samsat Mobile Jawa Barat) Ari Ramdani
Academia Praja : Jurnal Ilmu Politik, Pemerintahan, dan Administrasi Publik Vol 3 No 01 (2020): Jurnal Academia Praja
Publisher : Universitas Jenderal Ahmad Yani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36859/jap.v3i01.141

Abstract

This research talks about public service innovation in the form of SAMBARA (Samsat Mobile West Java) application. This study seeks to explore the extent of the benefits of these service innovations and seeks to get answers about the causes of the West Java Regional Revenue Agency (BAPENDA) to be able to innovate the SAMBARA application service. This research was conducted using qualitative research methods with descriptive analysis. Some findings from this study are known that this service innovation helps many people to pay their motor vehicle tax anytime and anywhere and in the end can increase the revenue of the West Java provincial government. Other findings are supporting factors, including the political will of officials, and also can not be separated from factors from the private sector both banks or companies or online stores such as Bukalapak, Indomaret which accommodates motor vehicle annual tax payments, which makes it easy for people to get this service.
PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP LOYALITAS KONSUMEN PADA KEDAI  BARACIK BSD TANGERANG SELATAN Ari Ramdani; Sulaiman Sulaiman
Jurnal Intelek Insan Cendikia Vol. 2 No. 7 (2025): JULI 2025
Publisher : PT. Intelek Cendikiawan Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Kualitas Pelayanan Dan Harga Terhadap Loyalitas Konsumen Pada Kedai Baracik BSD Tangerang Selatan, baik secara parsial maupun simultan. Penelitian ini menggunakan metode kuantitatif, dengan sampel 96 responden. Metode pengumpulan data yang digunakan adalah observasi dan angket/kuesioner, metode analisis data yang digunakan adalah analisis deskriptif dan analisis kuantitatif teknik regresi linear berganda, analisis koefisiensi korelasi, uji hipotesis, dan analisis koefisien determinasi. Berdasarkan hasil uji t variabel kualitas pelayanan (X1) berpengaruh positif dan signifikan terhadap Loyalitas Konsumen (Y) pada Kedai Baracik BSD Tangerang Selatan.  Hal ini dibuktikan melalui uji t didapatkan t hitung sebesar 8,617 > t tabel sebesar 1,986 pada tingkat signifikan lebih kecil dari nilai probabilitas 0.05 atau 0.00<0.05. Berdasrkan hasil uji t variabel Harga (X2) berpengaruh positif dan signifikan terhadap Loyalitas Konsumen (Y) pada Kedai Baracik BSD Tangerang Selatan. Hal ini dibuktikan melalui uji t didapatkan nilai t hitung sebesar 11,035 > t tabel sebesar 1,986 pada tingkat signifikan lebih kecil dari nilai probabilitas 0.05 atau 0.00<0.05. Berdasrkan hasil uji F variabel Kualitas Pelayanan (X1) dan Harga (X2) secara simultan pengaruh positif dan signifikan terhadap Loyalitas Konsumen (Y) pada Kedai Baracik BSD Tangerang Selatan. Hal ini dibuktikan melalui uji F didapatkan nilai F hitung sebesar 67,400 > F tabel sebesar 3,10 pada tingkat signifikan lebih kecil dari nilai probabilitas 0.05 atau 0.00<0.05