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All Journal Sebatik TRANSFORMASI: Jurnal Manajemen Pemerintahan Jurnal Ekonomi dan Manajemen Indonesia
Heru Suprapto
Kutai Kartanegara University, Tenggarong, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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SURVEI INDEKS KEPUASAN MASYARAKAT UNTUK PEDAGANG DAN PEMBELI PADA PASAR RAKYAT Aji Denni Pratama; Muhammad Ali Husni; Andi Arif Rahmansyah; Heru Suprapto; Ali Akbar
Sebatik Vol 26 No 2 (2022): Desember 2022
Publisher : STMIK Widya Cipta Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46984/sebatik.v26i2.2111

Abstract

Suatu hal yang umum bahwa masyarakat modern saat ini enggan berbelanja di pasar rakyat yang terkesan kumuh, dan lebih memilih berbelanja di tempat yang nyaman. Kondisi tersebut akan mendorong pelaku UMKM makin termarginalkan dengan kehadiran pusat perbelanjaan dan toko modern. Dengan demikian, untuk mengetahui respons keberadaan pasar rakyat perlu dilakukan evaluasi penyelenggaraan pasar rakyat baik dari sisi konsumen maupun dari pedagang. Penelitian ini bertujuan untuk mengukur kinerja pengelolaan pasar tradisional yaitu pasar Mangkurawang, pasar Loa kulu dan pasar Sanga-sanga. Pengumpulan data dilakukan melalui kuesioner dengan jumlah 508 responden pedagang untuk ketiga pasar (Mangkurawang, Loa kulu dan Sanga-sanga) dan 96 responden untuk pembeli masing-masing pasar. Hasil penelitian menunjukkan secara keseluruhan kinerja pelayanan pedagang di pasar Mangkurawang, pasar Loa Kulu dan pasar Sanga-sanga dalam kategori kurang baik. Dilihat dari sisi tingkat kepuasan pembeli menunjukkan hasil kinerja pelayanan yang dirasakan pembeli pada pasar Mangkurawang dalam kategori baik, kinerja pelayanan yang dirasakan pembeli pada pasar Loa kulu adalah kurang baik, dan kinerja pelayanan yang dirasakan pembeli pada pasar Sanga-sanga adalah tidak baik. Hasil penelitian ini diharapkan dapat menjadi bahan pertimbangan untuk melakukan perbaikan pelayanan pada masa mendatangkhususnya program pengembangan pelayanan yang dilakukan Dinas Perindustrian dan Perdagangan Kabupaten Kutai Kartanegara pada ketiga pasar tradisional agar mampu meningkatkan kepuasan pelayanan pada pasar rakyat baik bagi pedagang maupun pembeli.
Daya Terima Masyarakat Terhadap Keberadaan Perusahaan Dengan Pendekatan (Social License To Operate) Di Desa Tani Baru Kecamatan Anggana Heru Suprapto; Ali Akbar; Sundoyo Sundoyo; Martain Martain; Sugeng Raharjo; Aswan Efendi
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 23 No 1 (2023)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v23i1.1344

Abstract

Abstract Research on Community Acceptance of the Company's Existence weaving the SLO instrument developed by Thomson and Boutilier (2011), the research uses a two-stage qualitative approach, the first uses a benchmark of SLO perception value then the findings are confirmed to key stakeholders. The results showed that SLO is at Acceptance/high tolerance, i.e. that the company has crossed the threshold of legitimacy to operate. High acceptance/tolerance is a temporary willingness to tolerate the company's operations, thus the company's operating environment is not stable with the potential for turmoil that can be disruptive.
Evaluation of Subdistrict Tasks in Implementation the Authority for Small-Scale Development in Kutai Kartanegara Regency Muhammad Subandi; Ince Raden; Heru Suprapto
TRANSFORMASI: Jurnal Manajemen Pemerintahan Vol. 13 No. 2 (2021): TRANSFORMASI: Jurnal Manajemen Pemerintahan
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtp.v13i2.1971

Abstract

The implementation of sub-district tasks in managing small-scale development, which is the delegation of authority from the Regent of Kutai Kartanegara, has not been running optimally. This study aims to evaluate the authority of the sub-district in implementing small-scale development. The research method is descriptive qualitative by collecting data through semi-structured interviews conducted in 3 sub-districts and using a questionnaire for all locations in 15 sub-districts which are the source of the data. with the determination of informants by purposive sampling. From the results of the study, it has been concluded that the sub-district's authority in managing small-scale development cannot be fully implemented, this is due to the lack of clarity in the provisions regarding the criteria and specifications for an activity in the delegation of authority regulations, the weak coordination link between the sub-districts and the relevant local government agencies in the framework of the integrated planning system, lack of capacity sub-district officials in carrying out their duties, there is no measurable sub-district performance indicators and targets, it is recommended to the Kutai Kartanegara Regency Government to review to make improvements and development of policies regarding the delegation of the Regent's authority to the Camat, especially related to small-scale management policies and adjusting to the prevailing laws and regulations governing regional and sub-district governments.
Co-Authors Aji Denni Pratama Ali Akbar Ali Akbar Amiruddin Amiruddin Andi Arif Rahmansyah Aswan Efendi Dilla Dilla Erwinsyah Erwinsyah Fahmi Fahmi Ince Raden Martain Martain Muhammad Ali Husni Muhammad Subandi Nurhayati Ningsih Shopia Shopia Sugeng Raharjo Sugeng Raharjo Sundoyo Sundoyo