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All Journal Techno.Com: Jurnal Teknologi Informasi SITEKIN: Jurnal Sains, Teknologi dan Industri Briliant: Jurnal Riset dan Konseptual Seminar Nasional Teknologi Informasi Komunikasi dan Industri INOVTEK Polbeng - Seri Informatika JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Teknologi Sistem Informasi dan Aplikasi Jurnal Computer Science and Information Technology (CoSciTech) Jurnal Teknologi dan Manajemen Industri Terapan Journal of Mathematics UNP
Fitriani Muttakin
Universitas Islam Negeri Sultan Syarif Kasim Riau
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mathematics Other

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Analisis Kinerja Sistem Informasi Kesejahteraan Sosial Next-Generation Menggunakan Metode IT Balanced Secorecard Rizky Ariansah; Idria Maita; Fitriani Muttakin; Zarnelly Zarnelly; Muhammad Luthfi Hamzah; Arif Marsal
BRILIANT: Jurnal Riset dan Konseptual Vol 9 No 2 (2024): Volume 9 Nomor 2, Mei 2024
Publisher : Universitas Nahdlatul Ulama Blitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28926/briliant.v9i2.1781

Abstract

SIKS-NG is an application implemented by social services to provide targeted information on data on underprivileged communities. However, in its implementation, the feasibility value of this application is not yet known, so there are several problems that affect the performance of user services such as network problems, server problems and several features that are not optimal. This research aims to measure performance in the SIKS-NG application using the IT balanced corecard method, which is a method for assessing the performance of an information technology system by considering information technology units from 4 variables, namely company contribution, user orientation, operational excellence (operational excellence), and future orientation (future orientation). Data was taken through a questionnaire from 31 respondents involving the main admin coordinator, agency admin and SIKS-NG users. The total results of measurements using the IT Balanced Corecard approach on SIKS-NG performance are in the "GOOD" category, reaching 70.1% of the influence that occurs comes from the dependent variable, while the remaining 20.9% is influenced by other dependent variables.
Co-Authors ABDUL HAMID Anofrizen Anofrizen Arif Marsal Dhea Dwi Aprillia Eka Pandu Cynthia Eki Saputra M Imam Arifandy M. Rafly Ramaesa Putra Mega Kumalasari Mona Fronita Muhammad Fadli Muhammad Luthfi Hamzah Muhammad Ridho Anugrah Muslim Putra Perdana Siregar Nadia Oktarina Nanda Nazira Nazaruddin Nazaruddin Nola Ardelia Al Qadr nurhaliza azzini Nurmaini Dalimunthe Rahmawati Rifky Ramadhan Rizky Ariansah Sarbaini Sarbaini Siti Monalisa Tengku Khairil Ahsyar Windylia Saputri Yusril Can Zarnelly Zarnelly