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All Journal Jurnal Manajemen dan Organisasi Jurnal Bisnis dan Ekonomi Optimum : Jurnal Ekonomi dan Pembangunan Gadjah Mada International Journal of Business Sains: Jurnal Manajemen dan Bisnis Journal of Family Science Jurnal Pengabdian Kepada Masyarakat (Indonesian Journal of Community Engagement) Jurnal Sinar Manajemen Fokus Ekonomi The Management Journal of Binaniaga EBBANK: Jurnal Ilmiah Bidang Ekonomi, Bisnis dan Perbankan Jurnal Manajemen GREENOMIKA UPY Business and Management Journal Indonesian Journal of Dedication and Educations Global Management: International Journal of Management Science and Entrepreneurship
Matoati, Rindang
Department Of Management, Faculty Of Economics And Management, Institut Pertanian Bogor, Bogor, Indonesia
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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Building Quality of Human Capital through Pre-Marital School for Teenagers in Ciherang Village Yulina Eva Riany; Mintarti; Rindang Matoati; Ira Mustika; Athaya Nadiya Asyhar; Siva Nadia; Ramadhansyah
Journal of Family Sciences 2023: Special Edition from National Seminar on Family, Child, and Consumer Issue: Building a Quality
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jfs.vi.49925

Abstract

The number of child marriages in Indonesia continues to increase and Indonesia is in the top 10 with the highest number of child marriages in the world. Pre-Marital School is a non-formal learning about marriage preparation for adolescents to gain knowledge and readiness before entering family life. The objectives of the Pre-Marital School are to reduce the high rate of child marriage, change adolescents' perception of family welfare, increase adolescents' knowledge related to family welfare and family functions, family nutrition, and improve family welfare. This study used action research method, which is organizing measurable action activities for teenagers in Ciherang Village, Bogor Regency, West Java. The number of participants involved was 16 teenagers. The data collected were pre-test and post-test data. The data was processed with SPPS by looking at the average change in knowledge. The results show that there has been a change in adolescents' perceptions about the importance of forming a prosperous family, an increase in adolescents' knowledge about the minimum age of marriage, indicators of prosperous family stages and family functions, and an increase in knowledge about family nutrition in adolescents. The success of this program shows that it is necessary to re-conduct similar programs that can be carried out in other areas. It is hoped that this program can reduce the number of child marriages in Indonesia.
The Effect of E-service quality and Brand image on Interests in Reusing Bibit Application Ilham Gustyantoro; Rindang Matoati
GREENOMIKA Vol. 5 No. 2 (2023): GREENOMIKA
Publisher : Universitas Nahdlatul Ulama Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55732/unu.gnk.2023.05.2.5

Abstract

The development of globalization has made all activities inseparable from technological assistance, including the digital investment sector. The increasing number of investors have made various digital investment applications compete to find users by improving the quality of service and brand image. The purpose of this studywas to analyze the effect of e-service qualityand brand image on the intention to reuse the Bibit application. This research was conducted in the Jabodetabek area using a quantitative method. The sample studied was Bibit application users in Jabodetabek and aged between 17-30 years as many as 160 people selected using a voluntary sampling technique. The data processing method uses SEM-PLS with the Smart PLS application 3. The results show that there was a positive and significant effect of e-service quality and brand image on the interest in reusing the Bibit application. others and can add other variables such as promotions and ease of use to interest in reusing Bibit
Analysis of User Satisfaction in Banten with Shopeepay Mobile Payment Based on E-Service Quality Martina Rahmawati Masitoh; Rindang Matoati
Global Management: International Journal of Management Science and Entrepreneurship Vol. 2 No. 1 (2025): International Journal of Management Science and Entrepreneurship
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/globalmanagement.v2i1.40

Abstract

The rapid development of technology has led to innovations in various areas, including mobile payments. Mobile payments are one of the innovations in financial technology designed to facilitate online transactions. In Indonesia, there are numerous mobile payment service providers, making competition increasingly fierce. One of the popular e-wallets in Indonesia is ShopeePay, a service created by Shopee. This study aims to analyze the importance and performance levels of various electronic service quality factors and assess user satisfaction with ShopeePay. This research is a survey-based study with a sample of 100 respondents. The analysis was conducted using Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI) to measure the importance and performance of each ShopeePay service quality factor and the satisfaction of its users. The results show that out of 24 ShopeePay service quality factors, 13 were considered important by respondents. The average importance rating was 4.07, while the average performance rating was 3.94. This results in a harmony between importance and performance of 97%. The Customer Satisfaction Index (CSI) for ShopeePay services in the Banten area was 78.77%, placing it in the "satisfying" category. This study has several limitations, including its focus on the Banten area, a limited and homogeneous respondent group, potential bias from online surveys, and not accounting for external factors or long-term changes in user perceptions of ShopeePay.
Co-Authors Abdillah Abdillah Adita Yulinda Gunawan Adita Yulinda Gunawan Ahmad Fauzan Ajeng Widyaningrum Kusuma Wardhani Akasyah Palahuddin Alfiyati Ayu Hapsari Andika Rakryan Mahardika Anisa Fitri Annisa Ayu Marsha Athaya Nadiya Asyhar Ayu Rizki Nurfadillah Azis, Eka Noviani Eka Dasra Viana Eka Noviani Azis Eko Ruddy Cahyadi Fakhri Salman Mussyafa Ilham Gustyantoro Imron Rosyadi Intan Fitria Mahmud Intan Fitria Mahmud Ira Mustika Jennifer Natalia Christsanta Lindawati Kartika Manggala Putra Halim Martina Rahmawati Masitoh Mintarti Mokhamad Syaefudin Andrianto Muslikhah, Rr. Siti Nisa Zahra Nuriza Nenden Irawan Palahuddin, Akasyah Popi Puspita Praningrum Praningrum Ramadhansyah Rindah Febriana Suryawati Santoso, Ignatius Hari Siti Muslikhah Siva Nadia Solikhah Solikhah Sri Devi Suci Paramitasari Syahlani Tommy Agus Darmawan Winna Algustin Wita Juwita Ermawati Yolla Haja Olyvia Yulina Eva Riany Zahra, Nisa