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All Journal JURNAL KOLABORASI Jurnal Administrasi Publik (JAP) Publik (Jurnal Ilmu Administrasi) Musamus Journal of Public Administration Jurnal Abdimas Cendekiawan Indonesia
Riskasari Riskasari
Universitas Muhammadiyah Makassar
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Engineering Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Library & Information Science Nursing Public Health Social Sciences Other

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Inovasi Layanan Seluler Peternakan Terintegrasi (La Sapi) Kabupaten Sinjai Riskasari Riskasari
Kolaborasi : Jurnal Administrasi Publik Vol 7, No 2 (2021): Agustus 2021
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v7i2.5662

Abstract

Public demands for improving good and satisfying public services are one of the needs that must be met by the government. This study aims to determine the innovation of integrated livestock cellular service (LA SAPI) in Sinjai Regency. This research is a qualitative research, the research conducted is descriptive, so it requires observation, interviews and documentation as data collection techniques. Based on the findings that the integrated livestock cellular service innovation (LA SAPI) on the relative advantage attribute, it is known that the advantage of the integrated livestock cellular service innovation is to minimize brokering practices and make it easier for the public The compatibility attribute explains that the innovation of integrated livestock cellular services is in accordance with the wishes of the community in making buying and selling transactions easier. The complexity attribute explains that there is no complexity in using the integrated farm mobile service even easier. The triability attribute also explains that there is no trial phase for the community in the service. There was only a technical experiment at the Sinjai District Animal Husbandry Office. The observability attribute shows that as long as the integrated livestock cellular service is in accordance with the wishes of the Livestock Service Office of Sinjai Regency because it can realize the performance of public services and to facilitate the community in the buying and selling process and increase the income of farmers in minimizing brokering. Tuntutan masyarakat terhadap peningkatan pelayanan publik yang baik dan memuaskan menjadi salah satu kebutuhan yang harus dipenuhi oleh pemerintah. Penelitian ini bertujuan untuk mengetahui inovasi layanan seluler peternakan terintegrasi ( LA SAPI) Kabupaten Sinjai. Penelitian ini merupakan penelitian kualitatif, dalam penelitian yang dilakukan bersifat deskriptif, sehingga diperlukan observasi, wawancara maupun dokumentasi sebagai teknik pengumpulan data. Berdasarkan temuan bahwa inovasi layanan seluler peternakan terintegrasi ( LA SAPI) pada atribut relative advantage diketahui bahwa keuntungan dari adanya inovasi layanan seluler peternakan terintegrasi adalah meminimalisir praktek percaloan dan lebih memudahkan masyarakat. Pada atribut compatibility menjelaskan bahwa inovasi layanan seluler peternakan terintegrasi sesuai dengan keinginan masyarakat dalam proses transaksi jual beli lebih mudah. Atribut complexity menjelaskan bahwa tidak ada kerumitan dalam penggunakan layanan seluler peternakan terintegrasi bahkan lebih memudahkan. Atribut triability juga menjelaskan bahwa tidak adanya fase uji coba kepada masyarakat dalam layanan. Hanya ada percobaan teknis di Kantor Dinas Peternakan Kabupaten Sinjai. Pada atribut observability menunjukkan bahwa selama layanan seluler peternakan terintegrasi telah sesuai dengan keinginan Dinas Peternakan Kabupaten Sinjai karena dapat mewujudkan kinerja pelayanan public serta untuk memudahkan masyarakat dalam proses jual beli dan meningkatkan pendapatan peternak dalam meminimalisir percaloan.
Inovasi Pelayanan Berbasis Online Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kabupaten Sinjai Indra Suhaeman; Haerana Haerana; Riskasari Riskasari
Jurnal Administrasi Publik Vol 13, No 1 (2022): JURNAL ADMINISTRASI PUBLIK
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31506/jap.v13i1.15395

Abstract

Penelitian ini bertujuan untuk mendeskripsikan pelaksanaan inovasi pelayanan berbasis online di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten Sinjai. Jenis penelitian ini adalah kualitatif dengan teknik pengumpulan data dilakukan melalui wawancara, observasi dan dokumentasi. Teknik keabsahan data menggunakan teori Miles and Huberman. Hasil penelitian menunjukkan bahwa inovasi layanan berbasis online belum efektif. Hal ini dikarenakan bahwa sejumlah masyarakat belum cakap digital sehingga memiliki kompetensi dalam penggunaan website layanan dengan baik serta terkendala jaringan internet yang belum memadai didaerah tertentu, tetapi terlepas dari itu semua, hadirnya layanan online bagi sebagian masyarakat yang cakap digital mengganggap bahwa inovasi ini sangat memudahkan dan memperlancar proses pengurusan layanan publik.
Analisis Determinan Kualitas Pelayanan e-KTP dan Kinerja Pegawai Terhadap Kepuasan Masyarakat di Kecamatan Bontoala Kota Makassar Sitti Rahmawati Arfah; Riskasari Riskasari; Indri Apriani Nur
Musamus Journal of Public Administration Vol 5 No 2 (2023): Musamus Journal of Public Administration: Volume 5, Nomor 2
Publisher : Department of State Administration - Musamus University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/mjpa.v5i2.5005

Abstract

Kepuasan masyarakat merupakan variabel penting yang relevan untuk dibahas, mengingat sebagai penyelenggara pelayanan publik baik di level kementerian/lembaga dan pemerintah daerah dituntut meningkatkan kualitas pelayanan publik dan kinerja pegawai secara berkala sesuai dengan perkembangan waktu. Tujuan penelitian ini adalah untuk mengetahui seberapa besar pengaruh kualitas pelayanan e-KTP dan kinerja pegawai terhadap kepuasan masyarakat secara parsial dan simultan. Metode penelitian yang digunakan adalah tipe penelitian survey dengan pendekatan kuantitatif. Sampel penelitian adalah 59 responden masyarakat pengguna layanan e-KTP di Kecamatan Bontoala Kota Makassar. Teknik pengumpulan data menggunakan kuesioner, dokumentasi dan studi literatur. Teknik pengujian hipotesis menggunakan analisis regresi berganda, uji t, uji F dan koefisien determinasi (R2). Berdasarkan hasil analisis, kualitas pelayanan e-KTP serta kinerja pegawai terbukti berpengaruh signifikan terhadap kepuasan masyarakat dengan besar pengaruh 58,9%. Temuan ini menjadi rekomendasi penting bagi Kecamatan Bontoala untuk meningkatkan strategi kualitas pelayanan dan kinerja pegawai secara optimal agar masyarakat sebagai pengguna layanan dapat merasakan kepuasan pelayanan e-KTP secara menyeluruh.
Improving the Quality of Public Services: Study of Implementation of Minimum Service Standards (SPM) Safaruddin Safaruddin; Riskasari Riskasari; Masyitah Masyitah
Publik : (Jurnal Ilmu Administrasi) Vol 11, No 2 (2022): December 2022
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/pjia.11.2.158-165.2022

Abstract

In particular, when it comes to providing fundamental services to the populace, minimum service standards are well-positioned to address significant challenges in the implementation of regional or local administration. With actions chosen by the government, Minimum Service Standards (Generally known as SPM) implementation must ensure that the general public has access to essential services from regional or local governments. The goal of this research is to describe how SPM was used to raise the standard of public services in Coppo Tompong Village. The methodology in this study is qualitative. data gathering through observation, discussion, and documentation. Analyses of descriptive and qualitative data were employed. The study's findings indicate that while things have been going well, there is still room for improvement in terms of facilities and infrastructure due to poor management and budgetary allocations for unplanned natural catastrophes, including Covid-19. In accordance with the author's findings, more infrastructure and facilities need to be acquired in order to assist enhancing the quality of service in the Mandalle sub-district village of Coppo Tompong. 
Literacy Socialization in Social Media is Good for Students Safaruddin Safaruddin; Riskasari Riskasari; Andi Muhammad Ishak Ismail
Jurnal Abdimas Cendekiawan Indonesia Vol. 1 No. 2 (2024): May
Publisher : Yayasan Cendekiawan Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56134/jaci.v1i2.83

Abstract

The rapid advancement of technology and the internet has greatly facilitated human interaction and communication. However, along with its benefits, the rapid expansion of the internet has also brought about negative consequences such as cybersex, cyberbullying, and online radicalization. Therefore, it is imperative to promote the judicious use of social media to enhance awareness, particularly among school children, about the hazards of its misuse. The community service program at SMP Negeri 2 Mandalle is designed to enhance students' comprehension of utilizing social media appropriately and responsibly. Through this initiative, students receive comprehensive explanations and engage in discussions about both the advantages and risks associated with social media usage. The students at SMP Negeri 2 Mandalle demonstrate a deep understanding of the perils associated with social media usage. This is evident from the smooth execution of the community service activity, which aligns seamlessly with its intended objectives. The activities encompass a diverse range, including understanding the nature of social media, recognizing its adverse effects, determining appropriate usage times, and establishing age-appropriate boundaries for social media engagement.
Co-Authors ., Haerana Andi Muhammad Ishak Ismail Indra Suhaeman Indri Apriani Nur Masyitah Masyitah Safaruddin Safaruddin Safaruddin Safaruddin Sitti Rahmawati Arfah