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Journal : COMPETITIVENESS JOURNAL

PENGARUH KUALITAS LAYANAN DAN MANAJEMEN FARMASI TERHADAP KEPUTUSAN BELI ULANG OBAT PASIEN RAWAT JALAN DI RUMAH SAKIT LABUANG BAJI MAKASSAR Hastuti Hanisu; Indar Indar; Muhammad Rum
COMPETITIVENESS Vol 10, No 1 (2021): COMPETITIVENESS
Publisher : UNIVERSITAS MUHAMMADIYAH MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/competitiveness.v10i1.5515

Abstract

This study aims to analyze the influence of quality of pharmaceutical services and management on the decision to repur purchase outpatient medicines at the Pharmaceutical Installation of Labuang Baji Makassar Hospital in 2019. The research was conducted at Labuang Baji Makassar Hospital which began with a survey first until the research in February 2020. The population in the study was patients (Non BPJS / KIS) re-buyers in the Pharmaceutical Installation of RS Labuang Baji Makassar in February 2020 and the sample in this study amounted to 60 0rang Analysis method used in this study is a quantitative descriptive method, with double regression testing preceded by conducting validity and reliability tests of each variable question items as well as assumption tests. The results of this study show that: 1) Officer-friendly attitude has a significant positive influence on the decision to re-buy at the pharmacy Labuang Baji Hospital, 2) The completeness of the prescription has a significant positive influence on the decision to re-buy at the pharmacy Labuang Baji Hospital, 3) The price of the drug has an insignificant negative influence on the decision to re-buy at the pharmacy Labuang Baji Hospital , 4) Drug safety information has a significant positive influence on the decision to re-buy at the pharmacy Labuang Baji Hospital, 5) Drug safety information has a dominant effect on the buyback decision. This finding is in accordance with the results of the study at the Outpatient Installation Pharmacy of Labuang Baji Hospital Makassar. Keywords : Quality of Service, Pharmaceutical Management, Drug Buyback Decision
PENGARUH KEDISIPLINAN, MOTIVASI, DAN PENGEMBANGAN DIRI TERHADAP KINERJA ASN PADA BADAN PENGELOLA KEUANGAN DAN ASSET DAERAH KABUPATEN MAMUJU Adam Ramadhan; Abdul Rahman Rahim; Muhammad Rum
COMPETITIVENESS Vol 9, No 2 (2020): COMPETITIVENESS
Publisher : UNIVERSITAS MUHAMMADIYAH MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/competitiveness.v9i2.4711

Abstract

The design of this research is descriptive quantitative to determine the effect of discipline, motivation, and self-development on the performance of the state civil apparatus in the Financial Management Agency and Regional Assets in the Province of West Sulawesi. The study population is all state civil servants who work at the Regional Financial and Asset Management Agency of Mamuju Regency with a population of 62 people, by sampling method applied because the total population is less than 100, then the entire population becomes the study sample. The time of the study was carried out for 3 months, start from April to July 2019. Using primary data sources with ordinal data scales measured on a Liker’s scale, with technical analysis in multiple regression analysis. The results of this study indicate that simultaneously indicated by the results of the F test, that discipline, motivation, and self-development affect employee performance. Partially it is also shown by the t-test results that discipline, motivation, and self-development partially affect employee performance, with motivation being the dominant variable influencing employee performance. Keywords: Discipline, Motivation, Personal Development, State Civil Apparatus Performance